Wish I could get S&W to send me an RMA for my affected shield. When I call them again on Monday it'll be the 4th time I've called requesting a return label for service. So far I've asked for it to be mailed, and the second two times I called I asked for them to email it (since email wasn't offered the first time). I was told 2 weeks for the snail mail version and 3-5 days for the email version. Haven't received anything...
I've emailed as well and can't even get a response. Guess I'll just keep pestering them. You'd think if it was a big enough deal to issue a safety notice, they'd handle it faster.