S&W Cheapskates

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I e-mailed S&W again, and they are sending me a paper owners manual. I guess I should have requested paper to begin with. My bad. Thanks for all of the negative feed back. It made me feel so much better. I pity your children if they come to you with a problem! I guess all of us can't be perfect, good thing some of you are! What would this world do without you?
 
I e-mailed S&W again, and they are sending me a paper owners manual. I guess I should have requested paper to begin with. My bad. Thanks for all of the negative feed back. It made me feel so much better. I pity your children if they come to you with a problem! I guess all of us can't be perfect, good thing some of you are! What would this world do without you?

You're welcome kid. If I were your parent, I'd say put on your big boy pants or go to your room and sulk it out until you grow up.
With an attitude like that and not even saying "mia culpa, S&W are not really cheapskates" you deserve the darts.

Have a nice day ;)
Hope you feel better.:cool:
 
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Thanks for all of the negative feed back. It made me feel so much better. I pity your children if they come to you with a problem!

I pity you if you think missing a manual from a gun is a problem. If you just look around you in this world, there are people who are hungry, sick, homeless, and who couldn't begin to afford to buy a gun, much less have the means (internet connection, phone or laptop, etc) to complain about not getting a manual to go with it. These people have real problems.

I also pity you if you think the comments here were negative...if you want to see what negative truly is, just read or watch the news. The things that people say to one another, or about one another, is just mind-boggling. I've been on forums where there were no rules, or very few, and discussions there quickly went into the gutter, with challenges to meet to fight, and all sorts of filth. This forum is like Sunday School compared to some out there. Just because some here disagreed with you doesn't make the opinions negative.
 
Thanks for all of the negative feed back. It made me feel so much better. I pity your children if they come to you with a problem! I guess all of us can't be perfect, good thing some of you are! What would this world do without you?

Kind of expected more from a U.S. Marine. Thought they took pride in being problem solvers. Just say'n.....
 
The first person you should have asked for a missing manual is the dealer that sold you the gun in the first place. It is incumbent on him to make sure that all items are included in a new gun sale. It is the dealers responsibility to contact S&W if any items are missing from the packaging! S&W did not sell you the gun, your dealer did and made a profit doing it.

S&W extended you a "courtesy only" by sending you an e mail copy! Why are you kicking a gift horse in the mouth?
 
I e-mailed S&W again, and they are sending me a paper owners manual. I guess I should have requested paper to begin with. My bad. Thanks for all of the negative feed back. It made me feel so much better. I pity your children if they come to you with a problem! I guess all of us can't be perfect, good thing some of you are! What would this world do without you?

If you read your original post it specifically asks "what are your thoughts on this?" You asked for and received opinions...some sympathetic and some not. What are you complaining about?

As for children...parents are not friends, they are teachers. You seem to have missed the lesson on "humility". (def.- freedom from pride or arrogance.) This, of course, is JMHO and you are free to ignore it but thankfully my children did not.
 
Kind of expected more from a U.S. Marine. Thought they took pride in being problem solvers. Just say'n.....

I was a corpsman, and spent two years with a Marine unit...plus my wife has three brothers who were Marines. In my experience, Marines are problem CAUSERS rather than solvers! :p :D
 
Hi All,

JMHO, seems like a big misunderstanding that has snowballed.
The OP asked for a manual so S&W forwarded him a link. However he wanted a paper manual but didn't make it clear to S&W. He called them back, explained what he wanted, and they agreed to forward it to him. Case closed.

Not cool to go on about his character and old vs new technology.
It is what it is. In my experience, if you're patient and explain the problem to S&W, they will bend over backwards to accommodate you if they can.

My MP15 needs work and took 4 calls to get a label. Not that they disputed the problem, the reps were rushed and kept getting my email wrong. I was patient and they took care of the problem.
 
Well, he did ask for it, "What's everyone's thoughts on this?"

Calling S&W "cheapskates" was pretty lame (IMO) to start with. However, we should cut the new guy some slack.

In the end, his issue was resolved, in part, due to the "encouragement" of the forum.
 
I think that's much more of a concern when buying a gun that is old or not in production anymore, and certainly so if it's a real collectible. If I was buying a current production gun, I'd prefer to have the box, true, but I wouldn't be concerned about the manual since I could easily get one online. I wouldn't even worry too much about the box on a current production gun, especially from S&W or Ruger, since the boxes are readily available...and they will send you a new one for free (I have gotten them from both companies myself.)

...and at the rate S&W shields were sold, I doubt these cheap and common plastic guns ever have a collectors value.
That said, not everyone is computer savvy. My guess is if the OP calls and specifically asks for a paper copy, the lawyers at S&W would get one right out in the mail. They did for me 1/2 dozen years ago for a S&W 1911 I had anyway.
 
$10 says he bought it used and still expected a free manual from S&W.
 
*Beginning in the late 2010"s manuals were not routinely sent with new guns, but were rather made available on line . . .

All the old collectible guns we obsess over now were new and uncollectible guns once upon a time, like the OP’s Shield. He should have the manual if he wants it, not a link to where he can print it himself.
 
When I purchased my 9 Shield, it was missing the owners manual. I contacted S&W via e-mail, and they sent me a link to download the manual. I can't believe they are too cheap to send me a real $2 owners manual! What's everyone's thoughts on this?



Can't believe you were too cheap to send them a letter.


Sent from my iPad using Tapatalk
 
Wow. What a way to treat a new guy.
Hmmm, what should have been said?

Are you telling me that you don't see the irony of sending an email for a manual, receiving a link to that manual and then complaining to random strangers on an electronic forum? Come on, tell me you see it?

In all honesty, if it had been me, rather than start off by insulting the company, I would have asked, "How can I get my hands on a paper manual? Does it even exist?" But, hey, that's just me. I was brought up that to earn respect you must be respectful. Starting with an insult is not respectful.

bjfichter,
I'm sorry I found humor in your original post. I'm still curious to hear if the link was to the wrong manual?
 
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