S&W Quality?

I bought a 63 (no dash) about 1980/81? for my then girlfriend (now wife). It would not eject shells. In order to extract them you had to hit the end of the extractor rod on the side of the bench to knock them loose. Took it to my gunsmith and he said the radius on the extractor portion was not lining up with the radius of the chamber, there was a little ledge. He polished them down for me and it has worked fine for the last 35+ years.

I guess they do make them like they used too.
No way? You mean it wasn't all perfect like people seem to THINK?

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Back in the late '70s we replaced our blued Model 15s w/the "new" stainless models. Quite a few needed the range master to make a few repairs before they could be issued, and some were so bad they had to be returned to the factory. This is nothing new.
Impossible. That only started happening 3 or 4 years ago. All S&W used to be perfect until after the pinned barrels were dropped. Then it started to go downhill. Around 2014 S&W decided not to use QC, as been explained here many times. Obviously your timeline is wrong

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Well, welcome and thank you for taking the hit for the rest of us. I own over a dozen S&W handguns and have not had a problem with any. I have a few tips that may or may not be relevant.

1- My theory -and it is only my theory - is that some guns sold online, are sold online because they would not be sold if first inspected. If I cannot check it out. I do not buy it. Period.

2 - My wife used to go to a veterinarian who never saw a dog that did not need $300 of work today and again next week. If you bring a gun to some gunsmiths complaining about it, he will find a problem that needs fixing whether he just handles it for you or actually fixes it.

3-Smith and Wesson is not perfect, but they try. As the company reorganizes, many of the old experienced employees are retired or retiring. Whatever their education and work ethic, the youngsters are now learning their trade.

4. I bought half of my S&W handguns used. They all work as good as the new ones and have the same warranty and may have been built at a better time.

Respectfully, Rick
 
No way? You mean it wasn't all perfect like people seem to THINK?

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Nope. You should have heard the complaining about Bangor Punta. I have a 15-4 from '77 that I bought new that has some fairly obvious grinder marks under the nickel plating. Not obvious enough that an inexperienced 21 year old would reject it.

I also had a Model 17 of the same era. I was shooting it one day and felt something brush my hand. I ignored it. Went to cock the revolver and couldn't. The hammer spur had fallen off. I found it on the ground.

I called S&W and they told me to send it back. The hammer had been over-hardened and was too brittle. To be fair, the gun had a good 35,000 rounds through it. I sent it back and they replaced the hammer and basically rebuilt it for me, no charge.

I also had half a dozen or so others of the same vintage to slightly newer that were trouble free and wonderful guns. Unfortunately the cost in time and treasure made me dispose of most of them. The job, the house, the kids...
 
Every S&W revolver I've owned was bought new between 1981 and 1987. An M-60, an M-66 w 3" barrel, and an M-17 w 8-3/8ths Barrel, target everything. The only problems I experience are the ejector rods working out as the cylinder goes around. The M-60 rod will jam in the latch every three or four rotations if I don't manually tighten it, which has become automatic and I don't even think about it. The M-17 will jam the latch every one revolution, but it's a target gun and I don't mind. The M-66 is no longer with me (regrettably) , but it would do the same after about ten revs. Small idiosyncrasies that I over look. Maybe a little lock-tite would suffice. Other that that, they are beautifully made.

Now, the new 9mm Shield I just bought...well... that's another story for another thread.
 
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Had my 9mm Shield been a problem child, I wouldn't think of buying a 45 Shield. I would have stole back the 9mm Glock, my wife decided she wanted (Glock 43). Come to think of it, had my S&W 40 CORE had problems, I wouldn't have purchased the 9mm Shield. But I own all three. Haven't sent any back.

Note: All new & inspected beforehand. None bought online. I think it will always be that way.....hopefully.
 
Go to pretty much any gun forum dedicated to nearly any brand and you'll see threads just like this. Unfortunately, it's where we are now. I also agree that many of us forget that they always existed to a degree.

What does surprise me is how many threads start with "when I got home I noticed"....

I try to always give a close physical inspection of ALL the guns I purchase before signing the forms and handing over my cash. New or used. While that won't catch each and every defect, it sure will lessen the odds.

I wouldn't hesitate to buy a new production Smith. I'll still "trust but verify" before I bring it home. I'll also trust S&W over many other brands to make it right with issues that crop up after use.
 
NEW IFFY QUALITY VS OLD/USED PROVEN QUALITY.

And you are blaming S&W? :confused: Disappointing QC from a variety of mfgr's is nothing new. Sorry for your troubles, but bashing S&W on a S&W site won't get you much sympathy IMO.
 
Here's a marketing point that S&W might consider; include two return shipping labels in the factory boxes of every new gun sold. They could advertise it as: If you're not that picky about guns, then our new firearms are for you. If you want it to work most the time, return it once. If you want it to work every time and have a bit of accuracy, return it the second time. They could call it their Customer Decides our level of Quality Control program.
 
And you are blaming S&W? :confused: Disappointing QC from a variety of mfgr's is nothing new. Sorry for your troubles, but bashing S&W on a S&W site won't get you much sympathy IMO.

Although I agree venting ones problems will not get you sympathy here but I am always hoping that someone from S&W actually reads these forums and comprehends what many of their passionate customers are saying. Large conglomerate company's tend to favor the shareholders over their actual customers and "In it for the long run" no longer exists.

It will be interesting to see how long Crimson Trace remains the fine company they created and maintained for years.
 
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Here's a marketing point that S&W might consider; include two return shipping labels in the factory boxes of every new gun sold. They could advertise it as: If you're not that picky about guns, then our new firearms are for you. If you want it to work most the time, return it once. If you want it to work every time and have a bit of accuracy, return it the second time. They could call it their Customer Decides our level of Quality Control program.

..."NAH"...
 
You know the line I like (send it back they'll make it right) Tell that to the guy who scraped his pennies together for 3 or 4 months to purchase one.
Well then that guy better not buy anything.... ever. Even cars.

And if he scraped pennies for months and got one with an issue that doesn't mean the gun vanished into space, vaporized or was taken away. It's still there, still owned by him.

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No way? You mean it wasn't all perfect like people seem to THINK?

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de plane de plane


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anything man made comes with imperfections....top shelf products, like S&W, come with a warranty to correct them.....

enjoy your new revolver and welcome to the S&W forum.....
 
Well then that guy better not buy anything.... ever. Even cars.

And if he scraped pennies for months and got one with an issue that doesn't mean the gun vanished into space, vaporized or was taken away. It's still there, still owned by him.

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You just do get it.
 
Kimber?? Worst Q problems in the industry!! Would not own a Kimber!

You should actually try one if its in the budget.Most complaints come from non owners.Most legitimate problems are back in just a week.
 
Smith Quility

I have bought many new and older smith, some have issued and most don't. Buy I have found Smith and Wesson more than happy to fix any issue. I have even called for parts of a gun I am working on myself ant smith has sent me parts at no charge, and paid the shipping. Just give it time and a chance.
 
I have owned a lot on new S&W's over the past several years and the only one that went back to the factory was to get my initials engraved on it to make sure I never sell it.
 
This is an all too often repeated topic. I solved my S&W quality problems..

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I bought my K6s two weeks ago. I wanted at least six rounds in my EDC piece. I don't like carrying my D.S., because of lack of transfer bar. I have a few J frames, but think that an extra round or two in the cylinder might save a life someday. My question is, where did you get the good looking stocks, and the three dot sights?
 
I bought my K6s two weeks ago. I wanted at least six rounds in my EDC piece. I don't like carrying my D.S., because of lack of transfer bar. I have a few J frames, but think that an extra round or two in the cylinder might save a life someday. My question is, where did you get the good looking stocks, and the three dot sights?

Mine is the version that comes with Crimson Trace Laser grips. The sights came with the gun.
 
Excellent, then they can pass Maverick, Anderson and Glock and climb into the top 10. :)

http://smith-wessonforum.com/redire...you-guess-the-biggest-gunmaker-in-the-us.aspx

One mountain at a time my friend.Remember after just four years of breaking into the 1911 arena ,they dominated that field.Of course being well known as the supplier of slides and other components to Wilson helped greatly.Even if you are not a fan of the brand,there is no denial that Kimber forced everybody to up their game without charging a months salary for a 1911.If they can help the fading out interest in revolvers by this current generation,than that would be a good thing.As your link proved the interest today is really towards black and plastic.
 

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