S&W Service Failure

[Ashlander]

So rather than be patient, you called the customer service rep and then complained about his service when he could not provide the info that the company historian was having trouble finding. Did you mention to him that you had already sent for a letter?

 

[ruggyh]

Really? I'll send you a box and you alter the label. Sometimes some people open their mouths before they think.

and you must be one of them.

WOW another conspiracy theorist.

Look at the gun pictured in the first post, you don't need the Box end label to see it is a Bone Collector.

If you THINK it is not a Bone Collector then what is it?

If anyone has a idea of how the series number can be obtained please PM me

Thank
Ruggy

 

[labworm]

Really? I'll send you a box and you alter the label. Sometimes some people open their mouths before they think.

I fully agree with you.

 

[Muss Muggins]

If anyone has a idea of how the series number can be obtained please PM me

Thank
Ruggy

No need for a PM. Smith & Wesson already told how to do it, and said they'd stamp it on the pistol . . . I'm not sure why this is so hard?

 

[ruggyh]

If you guys are are going to pick and choice then at least show the correct style of Box label used for Bone Collectors.

I did not say it was not possible to replicate/ forge a label. Everyone has a printer and scanner today.
I stated the box label is not a forgery.

You have not even seen it and you are assuming.

You ignore the gun itself i suppose you think it is also a forgery.

If you have something of value to add please do so, if it speculation and assumption please don't

 

[Ashlander]

Earlier today when I suggested that the Customer Service Rep might not have access to the information your were looking for (the number of your gun in the series of 1500) because it might not be on his computer -- you dismissed my suggestion out of hand. But now that you have posted the box label, I renew my concern. Why would the Customer Service rep's computer have any more info on it than the label? I think you gave him a bad rap.

And in regard to Scooter's suggestion that your gun is an over-run -- well, it might be now. If the person in charge of affixing the series numbers on the guns recorded the serial numbers as he or she went, then your gun was surely passed over. Of course, I don't know that's how it was done, but I cannot imagine how else unless human beings have been entirely removed from the process.

 

[ruggyh]

And in regard to Scooter's suggestion that your gun is an over-run -- well, it might be now. If the person in charge of affixing the series numbers on the guns recorded the serial numbers as he or she went, then your gun was surely passed over. Of course, I don't know that's how it was done, but I cannot imagine how else unless human beings have been entirely removed from the process.

Per his suggestion production is not continuous (and I agree ) that means they would have to track where they are with the serialization process so they could resume at the proper place. That means some sort of records would be required.
I believe this would have been no different if they were produced in a week. These are Performance Center Guns and have a bit of hand assembly.

If the gun is an over from the middle of the production cycle I am all the more disappointed in S&W. The gun was advertised as a limited to 1500 run- then all owners have been misled.

If anyone is interested in the Bone Collector SN collected to date or would like to contribute PM me.

Ruggy

Ruggy

 

[Kernel Crittenden]

.....This gun is different from all other 460 models produced and easily identified from all other......

Interesting Smith. I haven't followed X-frames too closely. A few questions......

Is that a LPA rear sight?

Does the comp detach (I assume it does), and does that style have a name?​

The gun's a "Pinto". Blue frame and stainless cylinder. There's a special class of S&W collector that collect pinto guns. I wonder if this one is on their radar?

Send it back and get it the way you want. It's like Burger King. Have it your way. They left out the pickle. Send it back and have them make it right. Even though not every one likes pickles.

 

[ruggyh]

Interesting Smith. I haven't followed X-frames too closely. A few questions......Is that a LPA rear sight?

Yes that is an LPA sight on the top gun- owner installed.

Does the comp detach (I assume it does), and does that style have a name?

No the the comp is fixed, and not removable and the style of the gun is Bone Collector

[quote =Kernel Crittenden;138959465]Send it back and get it the way you want. It's like Burger King. Have it your way. They left out the pickle. Send it back and have them make it right. Even though not every one likes pickles.[/quote]

All I am interested is is knowing the Series number of the gun which was supposed to on the shroud as seen in the above photo (top gun), just information that was supposed to be there and is missing.

Ruggy

 

[AveragEd]

I'm not being argumentative and you could write what I know about X-frame guns on your thumbnail and have room left over. That said, if I read "labworm's" post correctly, isn't your gun missing at least the unfluted cylinder and chromed hammer and trigger that is supposedly part of the Bone Collector package? I may have misread something therein so please forgive me if that is the case.

Regardless, I have one Smith & Wesson that was part of an intentional limited run (as opposed to ones that just don't sell well and have abbreviated production lives), a 686-3 National Match that is marked "1 of 500." If that gun was not marked correctly, I likely would not have paid the amount I shelled out for it as that marking's absence could very well affect its future value. Some collectors might pay a premium for a mis-marked gun just as coin collectors do but the average person probably would not.

Ed

 

[Kernel Crittenden]

No the the comp is fixed, and not removable and the style of the gun is Bone Collector

Of course it's a "Bone Collector". It's written on the side of the gun. I was asking if the COMP itself had a special name. If not, you got jipped. S&W usually has all kinds of snazzy names for their comps.

 

[ruggyh]

I'm not being argumentative and you could write what I know about X-frame guns on your thumbnail and have room left over. That said, if I read "labworm's" post correctly, isn't your gun missing at least the unfluted cylinder and chromed hammer and trigger that is supposedly part of the Bone Collector package? I may have misread something therein so please forgive me if that is the case.
Ed

Did you look at the picture at the start of the post?

 

[ruggyh]

Of course it's a "Bone Collector". It's written on the side of the gun. I was asking if the COMP itself had a special name. If not, you got jipped. S&W usually has all kinds of snazzy names for their comps.

Sorry for not understanding your question. No fancy name for the comp that I am aware of. They use the same comp on all the 460 PC guns (with comps) with the exception of the 3.5" Carry Comp (170268 and 170281) and the 14" (170335 and 170339)

Later
Ruggy

 

[Hondo44]

The 1st thing I do after an unsatisfactory response from CS, which is not all that uncommon, is call again for another response from a different CS rep.

 

[AveragEd]

Did you look at the picture at the start of the post?

Yes I did but honestly, until I read through all the other posts and admired the photos in them, I forgot what I saw.

Sorry... I was going by the photo of two guns.

Ed