S&W Turnaround

willydd

Member
Joined
May 26, 2009
Messages
79
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City & State/Province
Ohio
The dealer sent the M&P 380 back to the factory - won't work period. Any idea of turnaround time? Thanks.
 
My shield was about 3 weeks door to door and they sent me an email ahead of time with the FedEx tracking number. Sorry to hear of the problem. Nothing more frustrating than a new gun that does not function properly! :mad:
 
My CORE 9 was signed for by them on 12 mar, when I called today they said it is on it's way to shipping. So I am not expecting anything till next week probably.
 
5 weeks in October 2013 on a M&P 15 Sport to change the upper for cosmetic reasons- the original barrel arrived with scratches.

7 days in November 2013 to do the bushing recall on a 686-1.

Tracking on both shipments was excellent. Because FedEx requires an adult signature I had FedEx hold both at the FedEx shipping center instead of chasing the driver. This has to be done with FedEx, not S&W.

Work on both guns was excellent. No problems whatsoever.
 
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