mugsy
Member
Academy in Lawton, OK just told me that they are on a sales "hold" for S&W Shields.
Shield recall
- Thread starter mailman390
- Start date
It seems that we're getting conflicting information from the customer service reps. I just spoke with one and explained that the lower trigger on my new Shield (HPP95xx, test fired 7-24-13) will not reset unless I push it forward. He immediately told me that he will send me a shipping label to return it to them.
Just spoke w sw rep. He said this affects models dated before 8/19. Said you could either send to sw or find an armorer listed on their website to check your firearm for the warning. This warning has to do with the drop safety function on the firearm.
I purchased a shield yesterday at cabelas and was supposed to pick it up on Saturday. They said they'd refund the money since I hadn't picked it up yet, otherwise you're on your own in terms of dealing w sw.
I purchased a shield yesterday at cabelas and was supposed to pick it up on Saturday. They said they'd refund the money since I hadn't picked it up yet, otherwise you're on your own in terms of dealing w sw.
shield4me
Member
to be clear....you're saying SW said it affects "ALL" Shields produced BEFORE 8-19....or did they qualify it by saying to the effect of "all Shields produced between Jan 1 2013 and 8-19-2013?
yanici
US Veteran
S&W must know that the public is looking for something official from them in regard to this issue. Why in the F don't they put something up? Or, is it because they don't even know how many guns may be involved? In any case the cat is out of the bag and we need OFFICIAL answers.
agksimon
Member
The mfg. date on my Shield 9 is: 2111, which means it was made on the 111th day of 2012. It has the trigger safety spring in place and works as it's supposed to.
Just got off the phone with S&W.
I was told "If there are any issues or problems it will be posted on the website" I asked, so you have no information about any issues with the shields at this time? His response " No sir and if there are any issues we will post them to our website"
I was told "If there are any issues or problems it will be posted on the website" I asked, so you have no information about any issues with the shields at this time? His response " No sir and if there are any issues we will post them to our website"
unbrkn
Member
This just sounds too fishy still to me. I've put a number of rounds through my Shield that was made more recently, with no fail. Buddy of mine has as well. Most popular CCW gun getting recalled for an "issue" just doesn't sound right, unless it comes from S&W themselves, like someone said above; You're going to have to pry this baby out of my hands.
Smitty357
Member
Dang it, recall on Shield and XDS at the same time. Well now im curious. If u send an XDS into S&W as a recall for a Shield. Do u think they will send a Shield back.
Those springy guys could only hope that were the case.
Those springy guys could only hope that were the case.
Returned to Cabelas today to have my name put on a waiting list for when the Shields again become available. The person at the counter told me that the issues concerned the trigger safety, and that the "recall" only pertained to product shipped to Cabelas owing to "S&W trying to get guns out to us too fast for quality control to check." I don't think this clerk knew a damn thing, to be honest, and was just trying to sound informed. Apparently, for the time being everyone will have to settle for sounding informed because S&W hasn't yet made it possible to actually BE informed.
My local SW got the same alert from S&W from their (SW) main office so it is not Cabelas specific. SW is suppose to return any Shields in stock to the warehouse pending further direction from S&W.
Wow. Nothing says, "Buy one from my competitor" better than that. I bet the manager would cringe hearing that.
bgs210
Member
Makes be glad that I got one of the 1st that were produced.
Absolutely no trigger issues with mine.
Absolutely no trigger issues with mine.
Smitty357
Member
Same here x2. Mine and her Shield .40 are both flawless and still shooting both .40 converted to 9mm.
All is well on this end.
Here it is folks....straight from the S&W site... Product Safety Information web page
M&P Shield Safety Alert - Smith & Wesson
PRODUCT:
- ALL M&P Shield™ firearms manufactured before August 19, 2013
DESCRIPTION OF THE HAZARD:
- Smith & Wesson has identified a condition where the trigger bar pin could damage the lower trigger in certain M&P Shields in a way that may affect the functionality of the drop safety feature of the firearm, potentially allowing the pistol to discharge if it is dropped.
Any unintended discharge of a firearm has the potential to cause injury, and we ask that you STOP USING YOUR PISTOL IMMEDIATELY UNTIL IT HAS BEEN INSPECTED AND, IF THE CONDITION IS FOUND, REPAIRED.
DESCRIPTION OF THE PRODUCT INVOLVED
- This Safety Alert applies to all M&P Shield pistols manufactured before August 19, 2013. We believe this condition is largely limited to recently manufactured M&P Shield pistols. However, out of an abundance of caution, we are asking all consumers of all M&P Shields manufactured before August 19, 2013 to immediately inspect their pistols for this condition.
INSPECTING YOUR PISTOL: Photos are shown on the web page...
Your firearm must be inspected to determine whether it exhibits the condition identified in this notice. To determine whether your firearm is affected by this condition, please inspect your firearm as follows:
1. Follow the procedures in your Safety & Instruction Manual to ENSURE THE FIREARM IS UNLOADED; ENSURE THAT THE MUZZLE IS POINTED IN A SAFE DIRECTION; THE SLIDE IS LOCKED BACK; AND THE MANUAL SAFETY IS ENGAGED.
2. Hold your pistol sideways with the muzzle pointed to the left. Look at the trigger. Note that the trigger is actually two pieces, with a pin in the middle that connects the two halves (Figure 1).
3. Look at Figure 2. Without touching the trigger, identify the plastic tab circled in red in Figure 2.
4. Slowly pull the trigger. The plastic tab encircled in Figure 2 should disappear into the upper trigger section (Figure 3).
5. Slowly release the trigger. The tab should reappear as shown in Figure 2 completely on its own.
6. Repeat steps 4 and 5 several times. If the small tab as shown in Figure 2 reappears each time, your pistol does not require repair.
7. If the small tab does not consistently reappear as shown in Figure 2, YOUR PISTOL MUST BE RETURNED FOR SERVICE.
If you are uncomfortable conducting the inspection outlined above, or are unsure whether the condition described in this notice applies to your firearm, please take your firearm to your local M&P Certified Armorer or send your firearm to Smith & Wesson for inspection. M&P Armorers can be found on the Smith & Wesson website under Find a Dealer.
If after inspection it is determined that the condition outlined in this safety alert exists, the firearm must be sent to Smith & Wesson for repair.
- REMEDY/ACTION TO BE TAKEN:
STOP USING YOUR FIREARM UNTIL IT HAS BEEN INSPECTED AND, IF THE CONDITION IS FOUND, REPAIRED.
Your firearm must be inspected to determine whether it exhibits the condition identified in this notice. To determine whether your firearm is affected by this condition, please inspect your firearm by following the inspection instructions above.
If your firearm is affected by the condition outlined in this notice, please send your pistol to Smith & Wesson. Your firearm will be inspected, and if necessary, repaired at no cost to you. Your firearm will be returned within 5 to 7 business days. All shipping and repair costs will be covered by Smith & Wesson.
Outside the United States, click here for a list of Authorized Warranty Centers that will repair your pistol.
CONSUMER CONTACT:
- Please contact Smith & Wesson directly at 877-899-6259 to arrange for the repair, if necessary, of your pistol.
........end of bulletin......
This should answer a few questions...for now.
It looks like something most of us can inspect and determine if it needs to go back ourselves.
JFR
M&P Shield Safety Alert - Smith & Wesson
PRODUCT:
- ALL M&P Shield™ firearms manufactured before August 19, 2013
DESCRIPTION OF THE HAZARD:
- Smith & Wesson has identified a condition where the trigger bar pin could damage the lower trigger in certain M&P Shields in a way that may affect the functionality of the drop safety feature of the firearm, potentially allowing the pistol to discharge if it is dropped.
Any unintended discharge of a firearm has the potential to cause injury, and we ask that you STOP USING YOUR PISTOL IMMEDIATELY UNTIL IT HAS BEEN INSPECTED AND, IF THE CONDITION IS FOUND, REPAIRED.
DESCRIPTION OF THE PRODUCT INVOLVED
- This Safety Alert applies to all M&P Shield pistols manufactured before August 19, 2013. We believe this condition is largely limited to recently manufactured M&P Shield pistols. However, out of an abundance of caution, we are asking all consumers of all M&P Shields manufactured before August 19, 2013 to immediately inspect their pistols for this condition.
INSPECTING YOUR PISTOL: Photos are shown on the web page...
Your firearm must be inspected to determine whether it exhibits the condition identified in this notice. To determine whether your firearm is affected by this condition, please inspect your firearm as follows:
1. Follow the procedures in your Safety & Instruction Manual to ENSURE THE FIREARM IS UNLOADED; ENSURE THAT THE MUZZLE IS POINTED IN A SAFE DIRECTION; THE SLIDE IS LOCKED BACK; AND THE MANUAL SAFETY IS ENGAGED.
2. Hold your pistol sideways with the muzzle pointed to the left. Look at the trigger. Note that the trigger is actually two pieces, with a pin in the middle that connects the two halves (Figure 1).
3. Look at Figure 2. Without touching the trigger, identify the plastic tab circled in red in Figure 2.
4. Slowly pull the trigger. The plastic tab encircled in Figure 2 should disappear into the upper trigger section (Figure 3).
5. Slowly release the trigger. The tab should reappear as shown in Figure 2 completely on its own.
6. Repeat steps 4 and 5 several times. If the small tab as shown in Figure 2 reappears each time, your pistol does not require repair.
7. If the small tab does not consistently reappear as shown in Figure 2, YOUR PISTOL MUST BE RETURNED FOR SERVICE.
If you are uncomfortable conducting the inspection outlined above, or are unsure whether the condition described in this notice applies to your firearm, please take your firearm to your local M&P Certified Armorer or send your firearm to Smith & Wesson for inspection. M&P Armorers can be found on the Smith & Wesson website under Find a Dealer.
If after inspection it is determined that the condition outlined in this safety alert exists, the firearm must be sent to Smith & Wesson for repair.
- REMEDY/ACTION TO BE TAKEN:
STOP USING YOUR FIREARM UNTIL IT HAS BEEN INSPECTED AND, IF THE CONDITION IS FOUND, REPAIRED.
Your firearm must be inspected to determine whether it exhibits the condition identified in this notice. To determine whether your firearm is affected by this condition, please inspect your firearm by following the inspection instructions above.
If your firearm is affected by the condition outlined in this notice, please send your pistol to Smith & Wesson. Your firearm will be inspected, and if necessary, repaired at no cost to you. Your firearm will be returned within 5 to 7 business days. All shipping and repair costs will be covered by Smith & Wesson.
Outside the United States, click here for a list of Authorized Warranty Centers that will repair your pistol.
CONSUMER CONTACT:
- Please contact Smith & Wesson directly at 877-899-6259 to arrange for the repair, if necessary, of your pistol.
........end of bulletin......
This should answer a few questions...for now.
It looks like something most of us can inspect and determine if it needs to go back ourselves.
JFR
Last edited:
Led4thehed2
Member
- Joined
- Oct 29, 2011
- Messages
- 39
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And GLOCK 19 sales skyrocket! Used models for $600 with high capacity clips!
Totally, totally joking.
I am very curious to see if this proves to be anything. A few people have told me they have been able to find 9mm Shields in stock at LGS, so I've thought seriously about picking one up. Will monitor and proceed accordingly.
Totally, totally joking.
I am very curious to see if this proves to be anything. A few people have told me they have been able to find 9mm Shields in stock at LGS, so I've thought seriously about picking one up. Will monitor and proceed accordingly.
DocSunShine
Member
And if I had my own editorial column in a gun rag I'd title an article: "Shield owners disgruntled about recall switch to Glock 19s, now mad about brass to the face/eyeball, Glock refuses to admit problem with extractors in an attempt to cheapen the gun (I mean cut costs"...
2tango2
US Veteran
Seems like an easy and straight forward way to determine if your Shield needs to be serviced or not
Thanks for the heads up
Sent from my iPad using Tapatalk HD
Thanks for the heads up
Sent from my iPad using Tapatalk HD
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