ShipMyGun Experience
I used Shipmygun for the first time last week to ship two handguns I sold on the forum. Fully insured cost about $40 each. Worked out well. I am pleased with the experience because the last time I sold a gun shipping cost me just over $100.
Here's my experience:
• You answer questions on ShipMyGuns website, pay with a credit card, and they email you a prepaid UPS label to print out for your box.
• You put a copy of your DL and your buyer's name and contact info in the box, and stick the label on the outside. (I was told if you can't print out the label yourself, UPS will do this for you when you give it to them.)
• You then take your box with handgun and with prepaid label affixed to a UPS "Customer Service Center." This is a UPS hub. You cannot just take the box to any UPS location.
Shipmygun has FFLs who have registered with it all over the country. The FFL you are sending to must be registered with Shipmygun. You choose the one you want to send to from a drop down menu. If not registered, I saw somewhere that FFL's can register with them and the registered list is updated twice a week. In my case, one buyer's preferred FFL was registered and the other's wasn't, but in the latter's case a nearby FFL was registered and we used that one.
I called Shipmygun a couple of times, explaining I was a first time customer, for clarifications. They answered quickly and were courteous:
First question I had was they ask you to choose one of three sizes of boxes. This confused me because I already had boxes. When I asked what was that about, the woman told me the size of the box did not matter, that they charged by weight. (I later saw somewhere, maybe in the FAQs, that they no longer provide boxes anyway because boxes were getting damaged in shipping to customers. While irrelevant, since the site seems to want you to choose a box size, I chose the medium one.) I used a kitchen scale for weight, and plugged that in.
Second time I called I wanted to know when they asked what zip code you were shipping from, did they want your home address zip code or the UPS Customer Service Center location zip code. They said the latter. (My guess is that in reality it does not matter, unless you choose a UPS location far from the closest ones to you.)
Third time I called was to ask where my receipt or label was after their site accepted my credit card. I received no immediate email response like one gets with most sites. Answer to that one was that all orders are reviewed by a human, and that my receipt/label would show up within one biz day. One email with label arrived later that day.
However, my second label did not arrive.
When I bought the second label I got, briefly, an error message, but then the order seemed to go through. But, 24 hours later, no label. It occurred to me to check my credit card statement online. I saw where I had been charged for the second label, but that the charge had soon been reversed.
I called for a fourth time to ask what was up. They advised to clear the last 24 hours of my cookie cache on my iPad. I did that, ordered the label again, and it showed up later that same day.
After checking for UPS Customer Centers on Google Maps, I found one on the way to my gunsmith's, who is about an hour and 15 minutes from me, and decided to drop off the packages along the way the next day as I wanted to have a couple of my guns worked on.
Next day I get to the UPS Customer Center I have chosen and — surprise, surprise! — the Customer Center is closed. For the week. (I met a nice UPS guy in the parking lot who helped me figure this out. Never occurred to me that they would close a hub's customer service center for a week...)
Anyway, on to the gunsmith's. Dropped off the guns to be worked on, then off to a different UPS hub where I dropped off the guns to be shipped, no questions asked, and then returned home.
So, all in all, I rate it as a good experience, and I like the price. (I will call the UPS Customer Service Center next time around to be sure they are open though!)