I don't know the exact cause, but too much pressure would do it.
This is not the first time we've seen this. It could be the result of what the manufacturing industry calls "tolerance stacking". In this case, if the length of your trigger is at the short end of its tolerance and the position of the trigger stop is at the small end of its tolerance, they could combine to allow the issue you had.
I've tried to duplicate this on my own guns. I was able to one time, but it took a LOT of pressure from me. Far more than would ever be used by a normal shooter. If your friend has above average hand strength, that could account for the problem.
Also, this is more likely to happen if too much finger is placed on the trigger. A shooter shouldn't put more than the first pad of the trigger finger on the trigger. Getting past the first knuckle could also account for this issue.