My striker broke and was replaced by S&W. I also complained about the long and hard trigger. They did a great job on the trigger. It' still long and hard but not as long and hard as before. It appears they took a bit off the striker where the sear would break sooner. My wifes 9VE is definitly a little longer. I would not do this myself, take off too much and you got a hair trigger. Think "Plaxico"! I have found if I "pull" and not "sqeeezzze" the trigger I am much more accurate. This is designed to be a safe combat weapon, ergo the long hard trigger, and it does it very well. If the SHTF everybody will be "pullin', not "squeeezzzin". If you're after a 3.5# trigger you need to get a tack drivin' pistol. My neighbor has an M&P9c with a stock scary short, light trigger. He is a retired NYPD and is not fond of this for CCW. He's going to send it to S&W to make it longer and harder. I have fired that M&P many times and would not carry it. My nephew has a 9 and a 9c and both have very smooth fairly short and fairly light triggers. Enough that I would feel safe. My wife and I put almost 500 rounds in paper and they were all in center mass or head shots. Not a tack driver but a fine combat weapon.