I have a low kilometers 2004 Grand Cherokee Laredo (136K) and have been very happy with the vehicle, until now!
Recently the control panel on the driver's door stopped functioning. No central locking or window operation. An auto electrician confirmed that the Body Control Module - BCM - had failed. My local dealer, here in Australia, confirmed that they could source a new module ($600) but here's the kicker, whilst they could install it, they couldn't program it, because their Jeep computer scanner doesn't work on older models, even though it is OBD2 compliant. It will not read the codes, and doesn't have the software to re-program. I contacted Jeep Australia and and a couple of other dealers and received the same answer.
After 10 years, you are abandoned when it comes to maintenance. Needless to say, I just can't believe what I am being told. Any suggestions would be welcomed.