Does anyone know how to get in touch with these guys directly? I sent my order in last November, yes with a personal check. Their phone has been disconnected....
Tyler T-Grips Update?
- Thread starter cdcoston
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Tyler T-Grips threads pop up here perennially, sort of like the weeds in a garden or nice yard. I think this was the last one. I wish you luck and welcome.
Tyler T Grip gone belly up again?
Tyler T Grip gone belly up again?
Absalom
SWCA Member, Absent Comrade
You could try sending them a postcard. They do seem to like doing things the old-fashioned way. 
At least the website seems to be current and operational at this time, unlike last summer at the time of the thread linked above. So another up-and-down-and-up apparently.
Tyler Manufacturing and Distribution Company, Inc
Of course, a disconnected phone is not a good sign.
At least the website seems to be current and operational at this time, unlike last summer at the time of the thread linked above. So another up-and-down-and-up apparently.
Tyler Manufacturing and Distribution Company, Inc
Of course, a disconnected phone is not a good sign.
gregintenn
Member
It is amazing that someone who is able to produce such a great product has no ability whatsoever to market and sell it. Looks like they could sell the rights to a competent company.
I remember "Goodwill" being an intangible assets on a balance sheet in a sale. There is also negative Goodwill which I think would be far more applicable here. I think negative goodwill has accrued to the point that the sellers would have to pay someone to take the rights. That probably hinders any sale.
Absalom
SWCA Member, Absent Comrade
Just noticed something.
If their phone number doesn't work, maybe try the one they provide on the website for Robertson Trading Post.
Interesting since these threads have popped up the price for the S&W J and K adapters has gone thru the roof on the auction site. I paid way too much for a black and brushed alum J (#1) adapters recently. But hey, I wanted them.
Rpg
Member
Historically, they have not tried to keep up with the modern emphasis on immediate satisfaction, instant delivery, automated response and electronic interaction favored by today's impulse buyers.
Their products aren't immediately necessary like insulin. No one gets sick or is dying for lack of an immediate T grip.
Tyler just makes an iconic product that stands the test of time: a product that no one needs instantly.
Although I know lots of impatient folks get riled up by waiting a bit, I know of no instance when anyone with a modicum of patience didn't get their order.
Their products aren't immediately necessary like insulin. No one gets sick or is dying for lack of an immediate T grip.
Tyler just makes an iconic product that stands the test of time: a product that no one needs instantly.
Although I know lots of impatient folks get riled up by waiting a bit, I know of no instance when anyone with a modicum of patience didn't get their order.
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My buddy ordered a brushed bronze adapter for a square K frame in November. His check was cashed, but as of 2/5/20 he has no adapter nor have they responded to his emails. Poor way to run a business.
lawandorder
Member
For the prices they are bringing on some internet sites he may have rethought his marketing.
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The_Truth
Member
Wonder how much longer this company can tread water with their current business model.
I've got about 4 more I need, but I'm afraid to send them money.
I've got about 4 more I need, but I'm afraid to send them money.
Texas Star
US Veteran
I once had trouble with a custom knifemaker who ignored my queries about my overdue order.
I contacted the Postal Inspection Service and about a week later got my knife and an apology.
Tyler does business via the US mails. Just a thought...
If they cashed your payment and are not shipping and are avoiding contact, that's suspicious behavior.
In the meantime, another maker offers about the same thing with a better attachment. Someone will probably post that name, which I've forgotten.
The Tyler adaptors that I've owned were bought second hand, so I have no direct experience with that firm.
Another option is to just buy replacement grips, but the originals and an adaptor are usually more compact.
I contacted the Postal Inspection Service and about a week later got my knife and an apology.
Tyler does business via the US mails. Just a thought...
If they cashed your payment and are not shipping and are avoiding contact, that's suspicious behavior.
In the meantime, another maker offers about the same thing with a better attachment. Someone will probably post that name, which I've forgotten.
The Tyler adaptors that I've owned were bought second hand, so I have no direct experience with that firm.
Another option is to just buy replacement grips, but the originals and an adaptor are usually more compact.
I've ordered a few direct from Tyler over the years and never been disappointed, despite the repeating bad press. This is not to say that things may not have taken a distinct turn for the worse recently. A few years back I found a table at a gun show with about 4 different Tylers on it. The owner said I was the first person that stopped by that knew what they were! Silly me bought one I needed for $15 and left the rest on the table. Dang it!
The last one I purchased took eight months to deliver. If that's not a "modicum of patience" I don't know what is. They were of course somehow able to cash my check within a week of receiving it. All that time they were making money off my money for which I was getting nothing in return.
It exhausted my supply of patience, though, so I've never done business with them again.
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JcMack
Member
With all the bad press on Tyler (and it keeps on commin) people are wary about sending them orders. I gotta think the folks at Tyler wait until they have a predetermined number of the most popular T numbers before they fire up the furnace. I paid $40 ea. for 3 Tylers from Robertson last year. That's the max I'll pay since now everybody charges tax and shipping.
Last month I ordered a black BK J Frame adapter and got it in 4 days.
Last month I ordered a black BK J Frame adapter and got it in 4 days.
I've been buying the BK adapter for several years now and they are better and you will get your product within a couple days. Look under the "Dealers" on the Classifieds.
The_Truth
Member
This Tgrip was at $63 for the last few days. Got bid up to $72 with 20 seconds left (someone quick fired a bunch of bids to try and find the high watermark) and someone came over the top with 10 seconds left for $124.95.
INSANE.
Tyler T-grip model 3R for S&W round butt K-frame, brushed aluminum finish | eBay
INSANE.
Tyler T-grip model 3R for S&W round butt K-frame, brushed aluminum finish | eBay
Well, at least you didn't send money in for a Dirty Harry holster.
I solved the Tyler TGrip problem by ordering from Kip at BK Grips! He is wonderful, responsive and timely. I had my order in two or three days of sending him a check.
Bkgrips.com
The_Truth
Member
If BK did Tgrip finger groove style metal grip adapters I'd be all over it!
misswired
Absent Comrade
Availability? Tyler T-grips balloon in value.....imagine that?
Thanks for the kind remarks
I always appreciate customers who express their satisfaction with the BK grip adapters. I do make a particular effort to deliver in a timely manner, since I started the business after reading the endlessly long Where's My Tyler T-Grip thread on one of the other forums. (IIRC it had more views than any other thread except the I Don't Like The Internal Lock thread, and was way ahead of whatever had the third most views.)
But I had a friend who made castings with 2-part resins, and he had a friend who could make molds and had tools to cut copper strips, so I was in business in the basement in pretty short order. With a license to do what I do from my local municipality (which I had to do to keep square with the sales tax regime in our state.)
As much as I understand the desire many of you have for metal grip adapters, I do NOT have any friends who know how to start and operate a small-scale metal casting operation from scratch. And I am sure that I would not be allowed to operate one from my basement, even if I could get the local utility to provide the necessary electricity and was prepared to deal with the fumes. So I would need an industrial facility, in addition to the necessary machinery and equipment. As a long-retired tax lawyer, that would look an awful lot like a FULL TIME JOB, which the current business decidedly is not.
Now it would be immensely satisfying to be able to offer polished metal, 2-clip grip adapters that could be bouoght online with a credit card, and ship 'em out the next day. But I'm afraid my age, the state of my personal finances, and the creeping arthritis in my hands, are just not going to let me start down that road.
I will keep making the resin adapters as long as there's enough demand for 'em and I can physically stand to do it. (Each adapter has to have the flash trimmed off with an Xacto knife, the physically worst part of the production process for me, and the one that I expect will eventually become uncomfortable enough that I'll have to shut down.) So as long as I can do it, I'll appreciate your business.
I always appreciate customers who express their satisfaction with the BK grip adapters. I do make a particular effort to deliver in a timely manner, since I started the business after reading the endlessly long Where's My Tyler T-Grip thread on one of the other forums. (IIRC it had more views than any other thread except the I Don't Like The Internal Lock thread, and was way ahead of whatever had the third most views.)
But I had a friend who made castings with 2-part resins, and he had a friend who could make molds and had tools to cut copper strips, so I was in business in the basement in pretty short order. With a license to do what I do from my local municipality (which I had to do to keep square with the sales tax regime in our state.)
As much as I understand the desire many of you have for metal grip adapters, I do NOT have any friends who know how to start and operate a small-scale metal casting operation from scratch. And I am sure that I would not be allowed to operate one from my basement, even if I could get the local utility to provide the necessary electricity and was prepared to deal with the fumes. So I would need an industrial facility, in addition to the necessary machinery and equipment. As a long-retired tax lawyer, that would look an awful lot like a FULL TIME JOB, which the current business decidedly is not.
Now it would be immensely satisfying to be able to offer polished metal, 2-clip grip adapters that could be bouoght online with a credit card, and ship 'em out the next day. But I'm afraid my age, the state of my personal finances, and the creeping arthritis in my hands, are just not going to let me start down that road.
I will keep making the resin adapters as long as there's enough demand for 'em and I can physically stand to do it. (Each adapter has to have the flash trimmed off with an Xacto knife, the physically worst part of the production process for me, and the one that I expect will eventually become uncomfortable enough that I'll have to shut down.) So as long as I can do it, I'll appreciate your business.
I've done business with Kip AKA Wrangler5 since he first opened BK. I've ALWAYS been pleased with his product and his business ethics. The man is a class act.
Now if you want something "old school cool," go with Tyler and hope it arrives before you did. Or, if you want a great product delivered in days contact Kip at BK.
Now if you want something "old school cool," go with Tyler and hope it arrives before you did. Or, if you want a great product delivered in days contact Kip at BK.
ancient-one
US Veteran
My daughter and I were eating somewhere a few days ago and I saw a man and woman wearing Tyler T-shirts.
Graydon they are in Newalla, just a hop and a skip from Moore I think.
My guess is they cashed and used your check for their next bag of groceries. When enough customers get unhappy, checks dry up , they run low on groceries, service improves, and production and deliveries ramp up, is my guess. From observing over the years, they seem very cyclical in terms of performance.
Financial wizards able to make bucks off unfulfilled but paid up orders? Well, I doubt that very much.
Still, I have yet to see a post where a customer says he never got his product. (And if you've only been waitin' a year or so, give it another 18 months...
)
Absalom
SWCA Member, Absent Comrade
As indicated above, it really comes down to only the material. If you want metal, and don't have the patience to look for second-hand Tylers at a reasonable price, you're stuck with the new Tyler.
Other than the cosmetics of the shiny versions, metal offers no practical advantages. So if you just want a better grip while keeping the original stocks on your gun, go with BK. They work great.
In terms of "old school cool", I may be a purist, but I view the new Tylers that come in plastic shrink-wrap as replicas. For me the only REAL Tylers come wrapped in tissue paper in a cardboard box and are name-stamped.
But I buy those only because they go with my 1940s to 1960s revolvers and my primary concern is period-correctness, not functionality.
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