Jyezahn
US Veteran
Call them and see if you can send them the pics you just posted. Except this time, ask if they will just send you a new barrel since you've already been weeks without your gun.
The pictures show it all. The barrel is screwed up. The ramp has been extended and cut up into the chamber, causing no contact at the bottom of the barrel with the casing, and thus the swelling.
Bob
It's also rather obvious that the Shield wasn't designed to be a Range Gun. One aspect of the shortened recoil assembly in the Shield is that I expect the springs will require replacement at rather frequent intervals, probably every 750 rounds fired. I would recommend those who purchased a Shield for Defense shoot it just enough to maintain proficiency with it and no more than that. You'll also want to keep a log of the rounds fired so you know exactly when to replace recoil and magazine springs.