I ordered a bullet mold from Australia, I also ordered a set of handles. The mold and handles set me back $150, the shipping was another $50. Via email I was told it would take around two weeks for it to get here, they would provide tracking information. After a little over a week I checked the tracking info, it was outbound from Sydney, leaving some place like Toolummbaackooka Station. A couple days later I checked again, still in transit. Two weeks later it had arrived San Francisco customs and was tied up a couple days. A couple days later I checked again and it is outbound for Australia....two weeks later it is back in Toolummbaackooka Station. I email the guy whos reply was "Sorry mate, it was refused entry or delivery because they couldn't read your address." I replied in kind "Well good thing it was returned, go ahead and ship it again." I got this back from him "Sorry mate but we already shipped it, you'll have to cover the shipping for another go." I replied "In this country mate as the purchaser we pay the shipping once and the seller does what he needs to do to make it right." We got into a bit of an email donnybrook but in the end what got his attention was my last reply of "Mate, Nobody I ever knew won an argument with a customer." He replied "Its in the mail mate." Two weeks later it again ended up in San Francisco but this time cleared customs and was sent to me. One of the things that I think caused a problem was the fact that in the shipping bag, the mold and handles looked very much like a pistol, that added to the weight might have caused some raised eyebrows.