Tyler T Grip company shutdown - shipping again

I'm not agreeing with what was done, but I do think the report from a respected member should allow a bit breathing room for them.

I've read through this entire post and I'm trying to figure out who this "respected member" is that you refer to above.

The only explanation offered was by mtngunr who joined five days ago.

Several individuals have attempted to contact the company with no luck. One individual went to the trouble of actually sending a certified letter.

Mtngunr says the new owners are not Internet savvy, yet they are able to keep a Web site up and running?

If you place an order for something and someone takes your money, I think you are entitled to an estimated time for delivery. Yet no one, except mtngunr appears to have gotten a response from anyone who claims to work for the company.
 
....Someone needs to buy them out, lock, stock, and barrel. Even if the current owners survive, they are ill-prepared and under-capitalized to make a go of this business.

So let's ask the group, would anyone out there NOT purchase a T-Grip or T-Shoe if it was made in China?
 
It's just not that hard to do it right.

You don't take orders and cash checks for orders you can't fill.

If you foul up, you reach out and communicate rather than hiding.

There really is no excuse for this conduct at this stage. It is unethical and immoral. It's also criminal, literally and legally.

And, if I get myself into a situation like this, I hope my friends will tell me the truth so I can see the way to get myself on the right path, rather than telling my that what I'm doing is just fine.
 
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....Yet no one, except mtngunr appears to have gotten a response from anyone who claims to work for the company.

I'll take that challange up tomorrow between projects. Let's see if I can contact anyone. While I may not be respectiable these days (no, I was too respectable, ask any girl I dated in High school, way too)

I'll let you know how I make out. If I find them I will ask them to review the thread and if they would sell the rights and for how much.

B2
 
Let me set the historical record straight.

I have purchased T-grips and gun grips from Tyler for about 30 years.

Melvin died about 10 years ago. The family then sold the business to a long time employee. It was during this time that they started appearing on the net.

The employee had a son (LEO) and daughter (part time LEO) that worked part time at the business. They did accept credit cards online and over the phone.

Five years ago they ran out of the grip inventory and never made more.

2-3 years ago they stopped accepting credit cards. My last order back then took over a month instead of the usual week. They took on a partner which helped with automotive division but later that changed.

According to their website last fall the current owner got sick and the family was trying to make heads or tails out of the business. Interesting BS as they had always been involved.

Then in March they said that they were moving the grip shop to a new location. From everything I remember the grip shop was always in the same building as the auto parts foundry.

I for one cannot believe any thing of what they say.
 
OK, so one no. Others?

Quality has to do with matterials, measurements and acceptance criteria. Take a look at the Apple iPad2 is made in China, IMHO that's pretty high quality.

I wouldn't have any problem with a Chinese made grip adapter. Bring it on.
 
I already have a plastic Trigger Shoe made in Japan:D I think I posted this earlier in the thread but FIE in Italy used to crank out Tyler clones. Numrich was selling them, but they sold out in a few days. I have also seen either a Japanese or Chinese T-Grip clone, in a blister pack with a tiger on it. The "cloners" must have given up because there wasn't much of a market, maybe they will make some more.

I think Tylers are in demand because they were a "vintage" touch to a vintage revolver. For pure functionality, there are other wood and rubber grip makers who offer stuff to fill the gap in the front, and few if any revolvers come with wood grip panels anymore besides the S&W Classics.

Maybe S&W will re-introduce the aluminum and rubber grip adapters.:D
 
I placed an order for 2 size 4 T-Grips in December of 2010. Someone cashed the check but as of today no T-Grips.
I've filed a complaint with the USPS and with the Oklahoma AG office. The first thing that needs to happen is the website needs to come down. The fellow that thinks it's O.K. because it only $25.00 - $100.00 is wrong. If he thinks it's no big deal and it isn't going to break him is missing the point. SOMEONE is still cashing checks and no one is responding to let us know if there ever will be a delivery of product. If there is no intent of delivery then whoever is cashing the checks needs to be in jail! Would I buy T-Grips made in China? Yes! I've got some knifes that A G Russell has produced in China and they're GREAT! You spec high quality and you get high quality.
If you've placed and order with Tyler Mfg. and haven't got your order I urge you to file a complaint with the USPS and the Oklahoma AG office. That's what will bring this nonsense to an end. The $60.00 I sent is probably gone but I hate to see some thief going to their P.O. Box, collecting checks and laughing at us on his way to the bank!
 
If anyone is still sending checks to Tyler they're just throwing money away.....they are totally defunct and whoever is cashing the checks is probably hoping when they declare bankruptcy they won't have to pay anything back.
 
Melvin has been dead....Brian took over, and now he's dead...Brian's kids are trying to keep the company going....i'll just say that i am pretty sure my nice normal letter, and son calling me because i PROVIDED a number they could reach me at the FIRST time he tried calling, and my conversations with him subsequent which he could have simply ignored all the way around, shows most of these posts are garbage....i also bet mine arrives before any of the threatening letter type correspondence....for information on legality, FYI, there has to be a clear intent to commit fraud, not just a crumbling company trying to get back on operational status and lagging in filling orders already paid for.....most companies in good health have surplus budgeted for things like facilities upgrade...this was not a healthy company....from listening to all of you, i think he should have just burned the checks and let the company go under....then you would all be happy....my last conversation was when i called about a month later to see how he was doing....no answer, but he called back later to tell me was just taking a break in the only airconditioned room in the new building, and had a pile of brushed finish almost through which were starting to ship.....sounds like a real shady character to me, too......thieves always call back and give you their own cell phone number, don't they?
 
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And just for instructional purposes, here is what i did....last fall, i read the blurb about the dad being in hospital and on mend, and they would be working to get orders filled....

I sent a check anyhow, even though obviously a company on the ropes....then months passed and no t-grip, and no answer at old number, and no update to site, and i figured, "well, are you suprised?"

Finally, i just wrote a note, all it asked was were they still in business? If they weren't, it would be nice if they would at least let me know? And i provided my cell phone number...

As fast as the call back happened, the son had to have called the day the letter arrived....he told me what was going on, his dad had died, how they didn't even know how to modify or pull the plug on a website, and were going to need to go to a local JR College to get a teacher there to try to post a new update about the move they were doing and expected start date of April 15.

He clearly was desperate and in over his head, and no idea about getting printed invoices, boxes, him being a master machinist and not a business man, his sister in school and not much help.

I gave him a few pointers as to how all the late orders were making him look and how critical an update to the site was....and saw it was updated within a week of the conversation.

He gave me his own number and insisted i call anytime i felt like it.....a month after the move date i called to see how things were going, and that's when he informed me he was just preparing to ship his first batch of brushed, and that the others requiring polishing or anodize would come from that batch as well.

I told him even though i'd ordered a polished one, i'd happily take a brushed one and would polish myself, but he said he'd do it up for me as it only took about 2mins once he got the hang of it, and told me he would ship mine and to expect it within the week, and to call and let him know it arrived...this conversation was this week.

If he's a thief, he missed his calling and should be President....even the President doesn't give me his own number....

I'm quite sure in between shutdown, move, and getting a new building going, most stuff was simply boxed up, including all the threatening letters....you might try just sending a note with a phone number, and you might be suprised at what happens....but hopefully he stays off the phone and gets more t-grips shipped because i hope to get mine as much as anyone else....

I can tell you if it were my company, many of the folks posting here would be the LAST to get a thing, and i'd make sure of it....

I'll let you folk know if anything ever shows up....I would have been suprised at the start to get anything, and can't help but feel most of you should not be shocked at what's been going on, either....which is why i think 90% of these posts are garbage in this thread....it didn't take a rocket scientist to see that ordering was a roll of the dice...a VOLUNTARY roll of the dice....

PS....those of you considering paying extorsionist prices on the things should think twice now...especially since in my conversation with him, he was musing as to how he thought once things were caught up that he was thinking of perhaps getting the price down a bit as it seemed a bit high to him....yep, a natural thief, i tell ya....cunning beyond belief to be saying things like that, to get me to believe he was just a guy trying to make his dad's company solvent after dad about let it go down toilet before dying
 
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I dealt with Tyler for several years as a distributor...they were very difficult to deal with and always told me the product would be completed long before they made shipment. The last order I made was February 2009, they called in May and said it would be ready in 20 days and to please send the money (over $2K) and I didn't see the product till August...and that was only after threats of having him arrested.

I am very sorry to hear that he has died. I spoke to him several times on the phone as well as his wife... They were very nice people but just not a lot of business sense...

There are several Ts on GunBroker now...we'll just see where they go...

Bob
 
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And just for instructional purposes, here is what i did....last fall, i read the blurb about the dad being in hospital and on mend, and they would be working to get orders filled....

I sent a check anyhow, even though obviously a company on the ropes....then months passed and no t-grip, and no answer at old number, and no update to site, and i figured, "well, are you suprised?"

Finally, i just wrote a note, all it asked was were they still in business? If they weren't, it would be nice if they would at least let me know? And i provided my cell phone number...

As fast as the call back happened, the son had to have called the day the letter arrived....he told me what was going on, his dad had died, how they didn't even know how to modify or pull the plug on a website, and were going to need to go to a local JR College to get a teacher there to try to post a new update about the move they were doing and expected start date of April 15.

He clearly was desperate and in over his head, and no idea about getting printed invoices, boxes, him being a master machinist and not a business man, his sister in school and not much help.

I gave him a few pointers as to how all the late orders were making him look and how critical an update to the site was....and saw it was updated within a week of the conversation.

He gave me his own number and insisted i call anytime i felt like it.....a month after the move date i called to see how things were going, and that's when he informed me he was just preparing to ship his first batch of brushed, and that the others requiring polishing or anodize would come from that batch as well.

I told him even though i'd ordered a polished one, i'd happily take a brushed one and would polish myself, but he said he'd do it up for me as it only took about 2mins once he got the hang of it, and told me he would ship mine and to expect it within the week, and to call and let him know it arrived...this conversation was this week.

If he's a thief, he missed his calling and should be President....even the President doesn't give me his own number....

I'm quite sure in between shutdown, move, and getting a new building going, most stuff was simply boxed up, including all the threatening letters....you might try just sending a note with a phone number, and you might be suprised at what happens....but hopefully he stays off the phone and gets more t-grips shipped because i hope to get mine as much as anyone else....

I can tell you if it were my company, many of the folks posting here would be the LAST to get a thing, and i'd make sure of it....

I'll let you folk know if anything ever shows up....I would have been suprised at the start to get anything, and can't help but feel most of you should not be shocked at what's been going on, either....which is why i think 90% of these posts are garbage in this thread....it didn't take a rocket scientist to see that ordering was a roll of the dice...a VOLUNTARY roll of the dice....

PS....those of you considering paying extorsionist prices on the things should think twice now...especially since in my conversation with him, he was musing as to how he thought once things were caught up that he was thinking of perhaps getting the price down a bit as it seemed a bit high to him....yep, a natural thief, i tell ya....cunning beyond belief to be saying things like that, to get me to believe he was just a guy trying to make his dad's company solvent after dad about let it go down toilet before dying



I don't have a dog in this fight but I would like to make a few comments.

First, the drivel you posted about him not being a business man holds absolutely no water. Real hard isn't? He gets a check from M. T. Pockets. He takes a cheap notepad that he bought at the Dollar General store and writes down Mr. M.T. Pockets' name, address, and phone number. Beside it he writes "Paid in Full" with the check number. He does this with every check/m.o. he receives. When he ships Mr. M.T. Pockets' t grip he writes "Shipped" beside it. Really, really advanced stuff here.

Boxes? Boxes? You're kidding us right? I'm willing to bet absolutely everyone here will accept their t grip wrapped in some tissue paper without the little Tyler T grip box. Take that bet with me?. Or are you referring to boxes for shipping? A quick trip to the Dollar General, some bubble envelopes and that's taken care of.

Maybe you were one of the lucky ones that he did respond to. Seems a lot of people here have tried to contact him without any luck. One sent a certified letter that wasn't responded to. Really, some advanced business practices seem to be needed. I can truly understand how someone who doesn't have an MBA wouldn't be able to reply to letters and phone calls, he obviously doesn't have the business training needed.

Seems to me, all he would have to have done to alleviate the situation would be to join this forum and make a few replies to this thread. But that's probably a pretty advanced business technique that he doesn't have the training for. I even bet if he would have done that he probably could get a **** load of help. You would be surprised what type of people are on these forums. I'm sure we have a few here with MBA's, lots who own their own businesses, etc. People on the gun forums are a great bunch who will usually do what they can to help as long as you COMMUNICATE with them.
 
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OK. The one thing that doesn't fly is why have they not updated their website and stopped taking orders. The holster guys do this all the time. If you can't deliver parts in a reasonable time (a week or two), then stop taking orders until you can.

I'm not saying the guy is a crook, he's just not doing right by the customer.
 
mtngunr I wasnt aware that the customer should always kiss the butt of the manufacturer for the merchandise he paid for in full or be put at the bottom of the pile, even after the customer has been patient awaiting replies to emails or phone calls. you have a great career awaiting you in marketing if you so choose. If you take peoples money, either make them aware of what the wait will likely be or if it takes longer than promised answer their emails. Again if you know that you are having problems filling orders, dont take any until you know you can fill them.

There was a holster maker in Ohio who pulled the same stunt, cashing checks and no merchandise, not answering emails or the phone. The Ohio District Attorneys office contacted him and lo and behold the orders were filled forthwith. Sounds like the Oklahoma district attorneys office is asleep at the wheel.
 
To Mtngunr: *He gave me his own number and insisted i call anytime i felt like it.....a month after the move date i called to see how things were going, and that's when he informed me he was just preparing to ship his first batch of brushed, and that the others requiring polishing or anodize would come from that batch as well.*

Mtngunr, could you please share that phone number (and name) with all of us who would like to get in contact with Tyler Mfg.?

Also, *I'll let you folk know if anything ever shows up....I would have been suprised at the start to get anything, and can't help but feel most of you should not be shocked at what's been going on, either....which is why i think 90% of these posts are garbage in this thread....it didn't take a rocket scientist to see that ordering was a roll of the dice...a VOLUNTARY roll of the dice.....* when I pay my money I EXPECT to get the product advertised. We can debate the quality of the product but when I get nothing, I call that theft!
 
Mtngunr

I am sorry but I do not believe that story. What smells to me is the idea of boxes. Tyler stopped using boxes around 2008. They have been shipping in plastic bags stapled to a card stock header. The bags are available in any hobby store and you can print the header.

Also none of the "kids" are in school they are in their late 30s.

It is possible that who ever you are speaking with is pulling your chain.
 
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