Smith & Wesson M&P 40 Poor Warranty

[Donnieg3212]

I had it in a pro-tech holster, i got it off ebay. I shot over 400 rds through it that day, my firearm seem to start warming up earlier as most do on the metal i paid no attention. When the firearm would jam in between a few round being shot i started getting weiry, so i empty the magazine,holstered the gun and returned it to my truck and took out my tokarev to finish shooting with friends for the day.

 

[Donnieg3212]

anyone that would intentially do damage to the frame of their firearm is an idiot. This is not the case in this matter, i gave the company the chance and i understand you fellows out here are defending "their good name" but when something like this happens to you and you are in my shoes, the tides will turn.

 

[Roger S&W]

anyone that would intentially do damage to the frame of their firearm is an idiot. This is not the case in this matter, i gave the company the chance and i understand you fellows out here are defending "their good name" but when something like this happens to you and you are in my shoes, the tides will turn.

Pardon our skepticism. When S&W gets your pistol they'll be able to tell what the truth is.

 

[Hillbilly77]

I must have terrible luck.

I haven't had a single problem with my junk M&P, and the couple times I've dealt with Smith & Wesson Customer Service, I've had 100% satisfaction.

Strange.

 

[Robotech]

Over 400 rounds over what period of time? Also, were you shooting particularly "hot" loads or reloads? It is quite possible to abuse almost any gun with enough rapid, continuous fire to cause a failure.

There are also case failure modes that might not actually completely jam the gun or be seen unless you looked closely, but could still direct hot gasses down into the trigger and mag-release area. (I saw one of these at the range last Sunday, though not in a S&W, and not my gun.) This might more frequently be seen with reloaded brass, or new aluminum cases, but the case failure I witnessed was new factory brass-cased ammo. The only obvious problem was it didn't eject fully. It was only after I picked it up and looked at it that I saw the split. The owner had missed it entirely until I showed it to them.

 

[rwsmith]

It may have broken....

It may have broken while using it but not necessarily due to heat. I wouldn't blame the problem on heat unless you know for a fact that's what caused the problem. If fact, don't blame it on anything. Get Smith to look at it and tell you what the problem is.

 

[Autococker07]

Do you live in the south, and was the gun routinely left in a closed automobile? Thats about the only accidental way I can think of to overheat a M&P frame (the only non-replaceable part) to the point that it cannot be fixed.... the guns are modular... If they cannot swap parts out, the frame is irrecoverable. Thats the bad....

The good is that if you explain without getting bent out of shape, aggressive, etc that you have already put $XXX in this gun (we still don't know if you bought new or used), and if there is anyway they can replace just the frame with your old internals, you would really be appreciative. Let them know that an $800 M&P is just not in the cards.

As an armorer I have dealt with a few M&P pistols that have faced insane abuse (run over by a squad car, burned in a fire, etc)... if that frame is compromised, there is no warranty left.... the gun is destroyed.... but it is VERY hard to destroy a frame (outside of "bubba gunsmithing") S&W has bent over backward to help me and my customers every time however, and I think if you get another person on it, you may have better luck also! We are all pulling for you! Good luck!!!


Jim

 

[Rastoff]

I had it in a pro-tech holster, i got it off ebay. I shot over 400 rds through it that day,...

OK, now we have something to work with.

When I had an issue with my .45 I did a reliability test once I got it fixed. I went to the range and fired 300 rounds. I had 8 10 round magazines and used an UpLULA loader to help reload. I fired all 300 rapidly and reloaded all the mags as quickly as I could. The whole process took less than half an hour. I was happy to see all 300 fire without an issue.

The point here is that I did more intensive shooting than you did with no damage to my gun. So, I'm not convinced it was damaged solely by the shooting.

When you put it in the holster and then in the car, could it have been placed near some other source of heat?

 

[Rastoff]

One more thing, did you try to stipple the frame?

 

[Donnieg3212]

No i didnt stipple the frame, the gun was bought new also, not second hand. Yes i do live in the South, but i have stored my gun in the holster in the side door pocket of my F-150. I have taken this to a gunsmith,it has been examined and it was one of my questions i asked him, he said it was not do to heat from a vehicle. It dont get that hot even inside the vehicles to heat up the polymer. I have already viewed this option, before sending it to smith and wesson. Trust me i wouldnt have even bothered to send it back.

 

[TahoeDust]

I have put over 200 rounds through my gun in about 40 minutes. By the time I was done I was barely able to slingshot the slide due to the heat. I just can't imagine getting much more heat into the gun then that without being in "torture test" mode.

Could you see any deformation in the polymer? What led you to believe that heat was the issue?

 

[Fishinfool]

You said you were experiencing malfunctions prior to the final failure of the trigger control group and the magazine catch. Was it possible you were blowing case heads on your last couple magazine loads prior to the malfunction? That might explain the damage to the frame / internals, and the magazine catch. All that heat / pressure has to go somewhere. Just a guess based on the info provided.

Larry

 

[Gyrene6891]

Since you so adament about having your pistol repaired and that may not happen, I am going to jump out on a limb and say we are probably not going to see you in this forum much longer...

 

[BigCityChief]

In my nearly 4 decades of handgun ownership, I have never encountered or even heard of the condition referenced by the OP. I cannot imagine such complete failure of the M&P .40 platform under any "normal" operating conditions, however rigorous they may be,


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[turnanewleaf]

What kind of ammo?

 

[turbo38gn]

This thread stinks, I've read enough to know what I smell..... Nothing the OP has said is adding up to make any sense what so ever. Sorry, I'd like to give the benefit of the doubt to the OP, by the 4th page, ... I can't. If this was a true story, something very important is being left out. Looks like someone is having fun playing us here....

 

[Fkimble]

Using simple math, if they sell you a new M&P for $280 and you turn around and sell it new in the box for a little less than what a gun store would sell it for, you could recoup a significant amount of your purchase price. If the supervisor doesn't get it fixed or replaced under warranty then take them up on the cheap price for a replacement and sell it without ever firing it. Not sure what a new one goes for.

 

[handgunner356]

Case rupture is the only thing that makes possible sense to me.

 

[Donnieg3212]

i dont know what else you fellows need, i have told you everything that went on with my firearm. I am going to try to go to a supervisor of customer service today. I noticed some of the guys that are really backing smith & wesson its alright you got to be on the forum for a reason. I used winchester and federal ammo by the way. I get the 100rds value packs at walmart when they are in stock otherwise i will split a 500rd deal my buddy gets online. Hey i will have close to 300rds left over of 40S&W i guess i will sell that also with the parts if Smith & wesson doesnt fix my gun and just buy a Sig. I had even had thoughts on a Glock 23. Or even go with someone who will honor their warranty and stand by it. Some of you fellows were nice and thank you, others if you couldnt stand to read this thread just by hearing something bad about smith & wesson drives you crazy, hey if this was to happen to you, you would be in the same boat i am in. As i said all i wanted Smith & Wesson to do was fix my firearm and stand up to their warranty.

 

[turbo38gn]

i dont know what else you fellows need, i have told you everything that went on with my firearm. I am going to try to go to a supervisor of customer service today. I noticed some of the guys that are really backing smith & wesson its alright you got to be on the forum for a reason. I used winchester and federal ammo by the way. I get the 100rds value packs at walmart when they are in stock otherwise i will split a 500rd deal my buddy gets online. Hey i will have close to 300rds left over of 40S&W i guess i will sell that also with the parts if Smith & wesson doesnt fix my gun and just buy a Sig. I had even had thoughts on a Glock 23. Or even go with someone who will honor their warranty and stand by it. Some of you fellows were nice and thank you, others if you couldnt stand to read this thread just by hearing something bad about smith & wesson drives you crazy, hey if this was to happen to you, you would be in the same boat i am in. As i said all i wanted Smith & Wesson to do was fix my firearm and stand up to their warranty.

Still not buying what you are selling..... even more so after this.. It has nothing to do with me being a S&W fanboy... what you are selling doesn't add up. I am sure that is why others have called baloney here, it's the tale you spin.. You have dodged or tip toed answering the important questions..