SW Shield Slide Cracked
- Thread starter droshi
- Start date
Ofc.JL
Member
You know how people are always wondering why S&W has "dimple" marks on the interior of the slides on the M&P guns? Identifying marks to tell them what CNC machine cut that slide. They do investigate the incident and and correct it A.S.A.P. And to the matter of QC control, yes it seems that S&W is lagging behind on that. I am sure it does have to do with supply and demand, AND the fact that the CNC and mold machines are running around the clock. More demand then supply, and QC fails.
Try to get any specific model of firearm you want from KelTec(if you buy their stuff. I do not.). They are so slammed that anything they build is in short supply, and still they have poor QC, too. Several years ago, when the Sub 2000 was first out, I went thru 2 of them trying to find one that did not have a rusted bore. Seems that their bluing contractor was not cleaning the bluing salts from the bore after the bluing process, and after the weapon sat in the box for just a short time, bingo, rusted out bore. They did replace the gun, and kiss my *ss if #2 wasn't the same way. I cleaned it up best I could and dumped it. They did try to take care of me, but in my case... Well, anyhow, QC is important, if not paramount. I realize it cost money to implement more, but I would pay it, if I knew that's what they were doing, and doing it successfully. Batch inspection process, I'm sure. And garbage gets thru.
S&W, are you listening? Ramp up the QC, dang it! The "Devil is in the details!"
Try to get any specific model of firearm you want from KelTec(if you buy their stuff. I do not.). They are so slammed that anything they build is in short supply, and still they have poor QC, too. Several years ago, when the Sub 2000 was first out, I went thru 2 of them trying to find one that did not have a rusted bore. Seems that their bluing contractor was not cleaning the bluing salts from the bore after the bluing process, and after the weapon sat in the box for just a short time, bingo, rusted out bore. They did replace the gun, and kiss my *ss if #2 wasn't the same way. I cleaned it up best I could and dumped it. They did try to take care of me, but in my case... Well, anyhow, QC is important, if not paramount. I realize it cost money to implement more, but I would pay it, if I knew that's what they were doing, and doing it successfully. Batch inspection process, I'm sure. And garbage gets thru.
S&W, are you listening? Ramp up the QC, dang it! The "Devil is in the details!"
shield slide
They replaced the slide it has a new recoil spring and sights but it looks good again and shoots good it is hard to rack the slide just like it was when it was new except for them not telling me the gun had shipped I'm happy with the results.
They replaced the slide it has a new recoil spring and sights but it looks good again and shoots good it is hard to rack the slide just like it was when it was new except for them not telling me the gun had shipped I'm happy with the results.
papersniper
Member
I inspected then picked up my Shield 9mm (without thumb safety model) yesterday. Mine also looks as if perhaps 5 rounds have been fired, so hopefully the problems the OP had are not rampant. I did note that there was unburned powder in the barrel. Seems like they'd at least run a wet patch through. But all in all, the pistol looks and functions very well. I also did not have that "divot" that someone on this forum (I think) said they found on the feed ramp, left side near the chamber mouth, on their pistol.
Color me a happy customer.
Maybe you wouldn't call it exactly a crack, but the metal there is very thin and has broken with chunks falling away (this is why it might look as if plating is coming off, but the slide isn't a plated metal)...the white you see is the plastic housing for the firing pin underneath. I guess a crack might imply a fracture that goes deep through a thick metal rather than a thin metal completely breaking apart as shown here.
BTW, I still haven't heard anything from S&W, I've been busy at work, but meaning to give them a call, planning to do that tomorrow to find out the status.
Last edited:
papersniper
Member
I've had four Kel-Tecs, but the most recent was purchased maybe 15 yrs ago. These were 9mm and 32 acp pistols. I still have three of them. All were excellent functioning although perhaps lacking in cosmetics. I still carry the P11 occasionally. Nice little 9mm.
Yeah, I think many companies are having CQ issues.....there is really no excuse, but they are trying to just stay in business in many cases. I think too many US companies think price is the most important thing we consumers consider; for me that is wrong. I am willing to pay a bit more for quality. I think S&W is a great company which cares about their products and customers. I hate to see the poor examples get reported online, but then there are many hundreds of thousands who have no problems, like me.
Just received the pistol back this morning. Repair slip just mentions that slide was replaced.
I could post pictures...but now it looks like a relatively new slide.
Overall, I guess it's what I expected, but it seems like quite a long turn-around just to get a slide replaced.
I could post pictures...but now it looks like a relatively new slide.
Overall, I guess it's what I expected, but it seems like quite a long turn-around just to get a slide replaced.
and... seems like a great waste of their money to have you ship the entire pistol, when you could have just done a slide swap via USPS Priority Mail for $5-$8 (each way).
Glad they took care of it for you.
Happy shooting!
great to see S&W took care of you...
kannonvaggon
Member
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Now you can go bust some caps!!
Have fun.
Have fun.
Yeah I agree, but I guess to be fair and assume that they did have to ascertain that other things weren't wrong with the pistol. But to be honest, I'll only trust it after I do a complete disassembly and inspect each part and finally shoot it with a few hundred rounds.
I would expect every gun mfgr to have replaced the slide no questions asked, but maybe unfairly I did expect a bit more out of S&W for the trouble. Replacement of the full gun (for peace of mind), or maybe an extra mag or something considering how bad the gun was...maybe as simple as an apology or a phone call to let me know what was happening during the process? Coupon/discount on a future purchase?
Although I'm on the fence about keeping this pistol or selling it at a loss...I doubt I'll be in for another S&W in the future based on this experience.
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