I order from them regularly. At times when they run their normal deals, things like 5% off or free shipping, they normally ship in a couple of days, and it takes an additional week for it to get to me in South Carolina. I ordered earlier this year when they had their 25% off sale. It took quite a bit longer. I don't remember exactly how long, but more than a couple weeks. I did get my order, and a great deal. I do understand that if I order from them on one of their big sales, it will take a while. Normal times it will still take a minimum of a week and a half to two weeks, mostly due to shipping to the east coast. I plan accordingly. I can get bullets from others faster, but I can't get quality plated cheaper IME.
I love their 158 gr heavy plated HPs for my .357 lever rifle. I can push them to 1500 fps, they are clean, they are accurate, and they look terrific. I have yet to find a coated bullet that works as well, and can get the Xtremes at roughly the same price as coated.
If slow order fulfillment is a problem for you, then I would either order at times when they don't have big sales, or order from another company. You will probably pay more, but will get them faster.
I believe you will be happy with the bullets when you get them. I know I have been very happy with everything I have gotten from them. I can't recall a single cull from the thousands I have loaded. Weights, sizes and cosmetics have all been up to expectations.
The only down side is the lack of plated data out there. That is true for all plated bullets. I just use a powder that has significant overlap between lead and jacketed, and use higher end lead data. That has worked well for me.