Has Anyone Received Their Ammo & Mag Loader??

I think "Milano" is an individual sitting at his kitchen table entering data by hand. One of the times I tried calling, I got an error recording that was a Verizon Wireless message. I doubt real companies are using cell phones.
They are the most unprofessional company I have had to deal with in years. I would have to guess that they were the "low cost bidder" when S&W decided to start giving out rebates. I see that they are now quoting 2-3 months for the current round of rebates! I can live with delays as long as they tell the truth and telling be I have a 3month wait doesn't make me happy, just assured.

Sent from my 9024W using Tapatalk
 
Now look what I get on one of them? ***?
 

Attachments

  • 42792050-E877-4B96-96FD-88842AE7E065.jpg
    42792050-E877-4B96-96FD-88842AE7E065.jpg
    23.2 KB · Views: 248
Mine was mailed on 8/24 and shows in their system, and approved, as of 9/15. We'll see how long it takes to get my goods.:)
 
Same thing happened to a friend of mine
All he got from the gun shop was his credit card receipt and tag
on handgun
He later went back to the gunshop got a regular receipt showing all info
and resubmitted it and he's now waiting for conformation
 
Mine said rebate validated July 21 to date 10 weeks and NOTHING. A very unprofessional company. S&W should. Be ashamed. I emailed Smith and got some. BS answer. I am very unhappy.
 
About that mag loader, yeah, I will be sticking with my UpLULA. Way simpler with a lot less bulk and moving parts.
 
Mine doesn't even show up on this "Milano" site you guys are talking about. Been 8 weeks since I submitted online and it just says that there is no valid entry with the info provided. Tried all my phone numbers and nothing. I usually just try to be patient with these things but after 8 weeks I am getting curious...
 
6 & 8 weeks waiting for two Shield rebates. No information on Milano website. I'll be surprised if they show up, at this point not holding my breath though.

Doesn't change my opinion much on S&W. If anything, it just confirms my dislike of rebates in general. Lots of waiting, zero communication, and a 50/50 chance of receiving the rebate.
 
I received my box of rebate goodies on September 1 and my information finally showed up on the Milano website yesterday.
 
Called Milano this morning and wanted to share what they told me. I talked to a very nice and friendly woman who said that basically your info doesn't show up on their site until they start processing your info. They said that as of today they were only on submissions from late July so mine (being sent in on Aug 4.) Should be showing up on the site soon.

Normally, if there was some sort of communication or even a simple confirmation email with my personal details, I would just be patient and wouldn't worry about it but with no communication that it was even received properly (i.e. no file errors or anything like that) it's hard to know. I'm satisfied at this point with the info I got this morning. I'll check back after a week or so and see if it's updated.
 
That's good because I purchased a 40 on 7/19 and a 45 on 8/6 and only see one line item on their site. I guess Merry Christmas to me (hopefully).
 
I sent in my info two weeks ago. Where did you guys find out about Milano? I got no confirmation when I submitted it, the receipt was crystal clear.
Any info would be appreciated.

Thanks, Russ
 
Usually takes 5-6 weeks before it shows up on Milano, but sometimes it don't and you just get it after 10-12 weeks!
 
Does anyones authorization look like this?

I'm glad you posted that.

When I applied for the SW rebate there was a message that my rebate application was accepted.

I just found the Milano rebate page just as you referenced and it says there is no record of a claim with my info. WTH???

I am new here but thanks to you guys I will be following up closely. Thanks for helping out this rookie.
 
Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.
 
Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.

^^^^^^^^^^^^
I purchased my 45 Shield on 25 Aug, submitted rebate online on the same day. Shows entry date of 7 Sep. Just checked today. Maybe the backlog is being taken care of. Still waiting on shipment.
 
Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.
I have an 8/24 entry date with valid submission showing no ship date.

Should be soon

Sent from my SM-G900P using Tapatalk
 
This rebate thing is a joke. This is not ok. Not on the up and up.

Sent from my SM-G950U1 using Tapatalk
 
Just a heads up for those trying to get some idea of time frame for the milano rebate status check.
I uploaded via website 8/29
My entry showed up as valid on the milano site today 10/12
It shows status as valid submission received
It shows an entry date of 9/7
The shipped date is blank
I have not yet received shipment.


What "Ship" date? been waiting 8 weeks and all Milano shows on my 2 are the dates received but I cant click on any thing else but seems like I should?
 
I spoke with S&W this past week after going back and forth via email. They apologized - said that the processing company (Milano) is insanely behind in processing rebates. The rep said that the actual anticipated time to receive your rebate is expected to be 12 weeks+.

She said that they are just now getting to July submissions...

That being said, just two days after that contact, and after trying repeatedly to call Milano (no voicemail and the S&W Rep suggested calling and continuing to hit the button to get back in the "call" line... Spent over an hour without ever speaking to someone), I received an email from S&W (not Milano) with confirmation of valid submission.
 
Back
Top