Ruger customer service-understaffed or in need of adult supervision?

[ky wonder]

I can't agree with op, I have always had great results, with ruger cs. Sent back a 12 year old 77, last year and it was fixed and returned within one week, at no charge, picked up a new sp101 match champion two weeks back, single action break was over 6 lbs, gun was supposed to have had trigger improvements on the MC, so a quick phone call and was told to return it to my dealer, and they would replace the gun, and would research who let it get out,
So took back to the dealer, he contacted cs, and told which wholesaler it came from,
Ruger is sending a replacement to the dealer
Be here in a few days

They don't post a warrenty, but take good care of their reputation and product.
As far as the manual a 101 is the same regardless of caliber

 

[Muss Muggins]

Why did you need the manual so bad? Was it because it said to "Read Instruction Manual" on the barrel?

That is so awesome . . .

 

[Muss Muggins]

BUT I CAN'T GET A MANUAL THAT COST RUGER ABOUT ABOUT 47 CENTS

See my earlier post . . .

 

[Muss Muggins]

BUT I CAN'T GET A MANUAL THAT COST RUGER ABOUT ABOUT 47 CENTS

See my earlier post and link. . .

 

[BONDOBOB]

Something to think about

Ya maybe I am in a bad mood but I agree with the sender.
Ya, some of the guys here on the forum are good guys but some of those same guys have a paycheck or retirement in the five digit range per year, also, so if they don't get what they paid for, who gives a ***t, right, they will be getting 2,3, maybe 4 of those same guns in the next few years and just sell the used ones off. I on the other hand was held to a standard by the public, "you get what you paid for or your *** was out the door in short order, so again I agree that what you order & pay for, you should get. I am reminded of the person that writes that he really wants a certain gun and when you ask him what he is willing to pay, he low balls you with a 2/3 offer, ya, it is a buyers market but just because the renters are not paying on time, you expect everyone to share your problems, not on your life.

 

[BearBio]

The manual does not replace proper training! That seems to be the underlying issue!

 

[TomkinsSP]

After consultation with knowlegeable experts*, it appears that Ruger has assembled a firing squad to execute the customer service rep who failed to Overnite a new manual to you. Unfortunately when the firing squad assembled it was determined that they were all armed with .223 caliber American Rifles, but had manuals for the 10/22.

*Madam Zelda, fortune teller to the stars.

 

[Walkingwolf]

I have a bunch of used guns I bought that I cannot shoot. No manual.

 

[TomkinsSP]

Buy older ones. They are not marked "Read Owners Manual Before Firing".

Edit: I just realized if you buy only Really Old used guns. The ones from before the time marking caliber was common, then you can use ANY ammunition you wish.

 

[Chuck24]

If you were to buy a used gun advertised with box and papers, would you accept a downloaded version?

 

[rog8732]

Sometimes;...perhaps because I have lost count of exactly just how many tumblers of Scotch I've had; this place can bring out the most hilarious responses to a thread ever uttered / typed by mankind !

((In light of today's social attitude make that "person-kind".))

This thread is one of those times. The Scotch by the way is celebratory, due to picking up a 1968, like new 10-5 nickel snubby just this very day.

 

[Muss Muggins]

Chill pill needed...have you ever called Social Security.

Or the VA. Mom forgot to change her mailing address when she moved to a retirement community and the forwarding order expired in the interim. Ninety minutes later she was transferred to a 30 minute wait for the person who could actually change her address on her 1099R . . .

 

[CAJUNLAWYER]

Purchased a Ruger SP101 9mm about two weeks ago-wrong manual in box.

What manual was in the box? I gots to know.

years ago I purchased a 8 2/8's model 27-2 in the presentation case-brand new. The manual enclosed by Smith showed a picture of a Model 27 but it was with the 3 1/2 " barrell. Never could get a proper one with the 8 2/8 barrel gun shown-and this was before internet and when calling Mass. was LONG DISTANCE

 

[Walkingwolf]

What manual was in the box? I gots to know.

years ago I purchased a 8 2/8's model 27-2 in the presentation case-brand new. The manual enclosed by Smith showed a picture of a Model 27 but it was with the 3 1/2 " barrell. Never could get a proper one with the 8 2/8 barrel gun shown-and this was before internet and when calling Mass. was LONG DISTANCE

I sold my pair of Ruger Vaqueros because they had blackhawk manuals in the cases.

Nawww just kidding, actually traded them because the grips were too chunky for the wife.

 

[Walkingwolf]

If you were to buy a used gun advertised with box and papers, would you accept a downloaded version?

For me no. I don't buy guns for boxes, and papers. I buy them to shoot them.

 

[Faulkner]

I honestly didn't know they came with a manual.

 

[GKC]

The Scotch by the way is celebratory, due to picking up a 1968, like new 10-5 nickel snubby just this very day.

Did it come with a manual?

 

[AzShooter]

I bought one of the first Ruger Mark IVs and the manual that came with it was for the Mark III. I called and was sent a new manual immediately. I've had super service from Ruger, especially after having to send my gun back for the Safety Recall. It took them 1 day to fix it and to send it back to me.

The last time I sent my S&W back in for service it took 8 weeks.

Both are great companies. Lighten up and enjoy your new pistol.

Who needs a manual to work a revolver?

 

[HARDWARE]

It's not like it's going to be worth something someday. Nobody is ever going to collect old Rugers.

 

[fdw]

It's not like it's going to be worth something someday. Nobody is ever going to collect old Rugers.

A little early to be trolling on a Sunday isn't it?