My recent experiences with VA

LoboGunLeather

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From time to time we will see forum posts describing negative experiences with VA (Veterans Administration). The past several years have brought news reports of serious deficiencies in some VA facilities.

For some perspective, I came home from Vietnam the second time in late October, 1971 and left active duty Army service in December, 1972. My out-processing physical examination noted shrapnel remaining in my legs (including a sliver lodged in the bone of my left knee joint), a few other relatively minor injuries, and the head wound caused by a projectile (bullet or shrapnel?) passing through my steel helmet and fracturing my skull. Small shrapnel fragments were expected to eventually work their way to the surface over time, and the knee was expected to experience calcium deposits and become arthritic over time with a possibility of the metal dislodging and requiring surgery.

In 1975 I began experiencing fragments coming to the surface, causing constant irritation usually fixed by outpatient treatment to pierce the skin and extract the metal. I recall a VA clinic appointment to have that done one day at 1:00PM. At 4:00PM I was informed that they could not see me that day so I should come back the following week. When I returned I learned that my records showed that I had missed the first appointment so I was dis-enrolled from VA medical services. I had to re-apply for benefits, taking several months. VA clinic appointments resembled cattle calls.

In 1982 the scrap in my knee came loose and dropped into the knee joint, locking my knee solid and causing considerable pain. A few weeks later I was scheduled for outpatient surgery at a VA hospital 110 miles from home at 7:00AM. Sat around over 3 hours, then they brought in my surgeon AND AN INTERPRETER! The doc spoke no English! When I inquired about qualifications and board certifications the staff became very rude and angry. I left, spent the next several weeks dealing with staff members in the offices of a Senator and a Congressman. Finally scheduled for the surgery at a USAF hospital, attended to by an active-duty lieutenant colonel (who actually spoke English quite well).

I learned at that time that physicians, surgeons, nurses and other medical professionals were allowed to work in the VA system even when they held no US licensing (in fact, state licenses might be suspended or revoked and they could continue to practice in the VA system).

I found other ways of getting my medical care after that.

By 2004 I was over 50 and, like many others, required a few prescription medications on a regular basis. Re-applied to VA in hopes of getting my required meds without shelling out a couple hundred per month. This required at minimum a preliminary physical exam and lab work, then an annual physical and review of prescriptions.

I was treated very well, always with courtesy and respect. Routine appointments might take several weeks to get in, but urgent needs were easily taken care of on a walk-in basis or telephone consult and referral.

By 2008 I was receiving all of my medical care through VA with generally high satisfaction. All of my prescriptions have been promptly refilled and mailed to my home. I have undergone several in-patient and out-patient surgical procedures, either in VA facilities or on referral to community specialists or hospitals. Seldom billed for anything beyond a token co-payment on prescription meds (typically $3 per 30-day supply).

Over the years my VA docs and nursing staff have always expressed surprise to learn that I was not receiving disability compensation. I was always reluctant to apply; I was always capable of working and I wanted to be productive and self-sufficient. Also, for quite a few years VA disability benefits were "means tested", i.e.: if you were working or capable of working you were not disabled, and if you accepted disability compensation you were prohibited from having earned income without loss of benefits.

Early this year I received a lot of good information from some other vets at my local VFW post. The means-testing was gone, and lots of otherwise healthy and productive veterans were receiving disability benefits routinely.

Finally on July 24 I submitted my application on-line. VA staff quickly accessed my service records (including the old out-processing physical exam) and VA treatment records. Starting in early September I was scheduled for medical evaluations, all done by civilian sources in the community. Had a total of 6 evaluations, 3 in September and 3 in October (last one on October 30). Then I expected to wait the average 4 months or so for a decision.

On October 14 I received a check in the mail for disability compensation for the months of August and September. On October 29 I received a check for October (with a request to go on direct deposit payments). Keep in mind two things:

1. I still had 3 more evaluations to complete when the first check arrived, and one more when the second check arrived.

2. I still had not received notification of a determination in my case.

On November 7 I received the official VA determination letter awarding me 60% service-connected disability effective from the date of my application (thus the first check and second check).

On November 21 I logged into my checking account as usual, found another payment from VA. The amount was different than the monthly benefit award, but a moment with a calculator showed it to be the difference between 60% and 70% for the 3 month period August thru October.

Still no written notification to explain, but I expect that to come along soon. Will probably receive November's benefit payment any day now.

I am impressed! Barely ten weeks from application to a compensation payment! Then a raise in benefits the following month (which I assume to be based on the final 3 med evaluations that had not been included in the first determination).

It is a whole new ball game at the Veterans Administration, folks!

I know of quite a few Vietnam veterans who spent several years in the process of qualifying for disability compensation. One acquaintance in particular received over $120,000 in back pay when his case was finally decided (about 8 years). In my case they will only go retroactive to the date of my application in July of this year.

Also interesting, VA disability compensation is no longer tied to Social Security benefits so there is no decrease in one for those receiving the other. Both programs pay through at full benefit amounts. Social Security Disability Income may also be awarded in addition to VA disability.

Effective January 1, 2022 VA disability compensation will receive a 5.9% increase, same as Social Security benefits.

For others who, like me, avoided the VA system for years and continued to live with the results of injuries and trauma I strongly recommend that they look into the new VA and the benefits provided for us.
 
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The VA saved my BIL's life and that of a good friend 5 years ago. Both went in for hearing aids (both were VN combat vets, Army 67-69); during the screening exam, both were found to have Agent Orange-specific prostate cancer and got the early, hormone & radiation treatment and have had no problems since. Needless to say, both were happy with the VA service.

They each drew $1900 monthly disability since - good for them.

My buddy was philosophical about it. He said it was better to have Agent Orange prostate cancer at 69 than to be dead in thick jungle at 19.
 
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I use the VA in Sturgis. Fantastic staff and care. Haven't paid a penny out of pocket for anything and I am getting better service than I ever got from insurance paid hospitals or Doc's. This VA Hospital up here is in the top 3 ranked in the nation. When I drive through the parking lot I see SD, ND, CO, WY, MT, and Nebraska plates.
 
I too have no complaints with the VA. I recently asked if I could get my prescription medications through the VA, and was told "yes". There is only one med. that I cannot get through the VA. No problem.
When I was at the local VA Clinic to see a nurse about my meds, she asked if I used a walker most of the time. I said yes, but was trying to wean myself off of it.
She then stated that she would order me a "Rollator" walker.
About 3 weeks later the item was brought to the house and I really like it. I'm trying not to use it all the time and use the cane instead, but it's comforting to know the Rollator is here if needed.
I also was awarded 60% disability several years ago.
 
That’s great to hear! I’m glad they finally caught up to you. That will make your life easier for sure.
I have never even looked at the VA for my medical needs because of the horror stories I heard back in the 60 and 70’s.
Perseverance pays off. 👍
 
My experence:
applied for hearing disability and was told that a fire at Kansas City Military Records depository in 1973 had destroyed most of the USCG records including mine.

I was told the same thing about the fire about ten years ago. I recently reapplied and was awarded 50% with a check for three months back pay. I will start getting a monthly check in December. I'm waiting on a letter now for when and where to go fitted for hearing aids. Until then I'll continue to say "HUH!" I still have to go back to have other stuff looked at and I am also waiting on that.
 
Item for military retirees. If you have your retired pay reduced by the amount of your VA disability pay, Investigate CRSC. Combat Related Special Compensation is paid to those whose VA disability is due to combat or combat related activity. The amount of your retirement that is reduced will be paid back by CRSC. CRSC is not taxable.
Back pay will be paid back to the date of your disability or the inception of CRSC. I wound up with all my VA disability hold out being returned and a nice fat makeup amount. So now I get ALL my retirement plus the VA.
 
Congrats on your VA situation. I've been with them now for going on fifteen years, with disability associated with Agent Orange exposure and subsequent Prostate Cancer, Hypothyroidism. I do have some issues with "Community Care" or going outside the VA for treatment but do understand that without controls the system could easily run amok. That is my only issue with the VA that comes close to negative, everything else has been very positive and I am grateful for everything provided. I do appreciate the care that I am shown by everyone I deal with at the facility which is only three miles from my home.
 
I think our last president had a lot to do with the improvements
at the VA. And thank you for your service.

I have been going to the Va for through the term of at least 6 presidents. Doesn't matter Republican or Democrat.. Veterans benefits will never become a political football. Many presidents have no idea of VA as they never served nor had any children who served...
 
After I got out, in 1968, I came down with malaria. I went to the VA and I did one of the best jobs of keeping my mouth shut I have ever done. I was told the whole scope of things such as "you weren't in a real war" and "you"re trying to scam the government out of a free ride". I never went back to the VA for anything until 2005 when I had a stroke. There is no negative cardio-vascular history on either side of my family as far back as I could go. The doctor who treated me for the stroke told me I should go to the VA and be tested for agent orange exposure. I called,made an appointment and went in for possibly the best physical I have ever had. No agent orange exposure was found but they did find that the little rinky dink physical I had when I left Viet Nam showed hearing loss. The VA set me up for a hearing test which resulted in me getting hearing aids. The VA folks were polite, knowledgeable, and even friendly. They have certainly changed since 1968.
 
My experence:
applied for hearing disability and was told that a fire at Kansas City Military Records depository in 1973 had destroyed most of the USCG records including mine.

Jimmy: Lots of veterans have gone through this. It is usually possible to reconstruct your military service history by archived records of the units in which you served (or ships, etc) combined with any records you may have (DD214, discharge certificate, etc). VFW and American Legion have resources to assist, and many local or county governments have a veterans service office.

The bad old days of "you must prove it" are gone, the new rule seems to require .gov to disprove your claim. Hearing loss (and associated tinnitus) is the single most common cause of VA disability claims, there is no definitive diagnostic testing for tinnitus (if you claim it, you have it), and it is considered as presumptive in a claim by any veteran ever involved in the use of firearms, explosives, etc (which is literally all of us).

Hearing loss alone (no other disability with a nexus to military service) provides a maximum benefit of 10%, currently about $144 per month (going up 5.9% next year). Once you are enrolled in VA medical care you are eligible for free hearing aids, free repairs, free replacements, and even free batteries. That is in addition to regular treatment, annual physicals with lab work, prescription drug benefit, and new eyeglasses every couple of years.
 
I have over 100% but they pay me at 80% and my local clinic is pretty good but the docs change pretty quick and are all non Americans. If you need anything other than a physical they send you to the big hospital in Houston and the care etc there is sub par for sure. If I need anything important I go outside the VA and pay. Luckily I have insurance and am able to afford it. The main hospital is a teaching hospital and you see students a good part of the time.
 
I got out of the USAF in 1963. At my discharge physical the Doc told me I had sufficient hearing loss to qualify for a disability. At that time he told me it would be about $10 a month, and I would need to spend another week there at Ft Dix NJ. I told them I didn't want to bother and left. in about the 1980's I needed some prescriptions and checked with the VA, filled out papers, ane was told I made too much money. 40 years later, after my wife bugging me about my hearing (or not hearing), I contacted a VA rep locally and he immediately filled out an application, arranged for hearing tests, 100 miles away, and 6 months later I had hearing aids. They told me to come back in 5 years and would most likely get new ones and technology improves them. I'm now on my 3rd set of hearing aids, plus the $144 (currently) I receive for the disability.
 
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