Lack of professionalism.. Opinions....

Wow how does manager have anything to say, unless the employee wouldn't presss charges. With a witness I am not sure it woud be up to anyone officers around here would have brought him in and let da sort it out.
As an owner, i woud have fired manager and got the employee counseling. Word on this sorta thing is bound to get out and can quickly destroy a business. Who would want to shop were managment allows employees to be assaulted.
Also, there is a litigation factor to be considered. If the employee hired an ambulance chasing attorney, then the manager and subsequently the owner would have to answer why they were allowing and promoting assaults of their employees.
 
I wouldn't mind betting the manager intimated to the girl that if she still wanted a job she should let him do the talking. This was an assault on a person not a crime against the store, but too many in management think they own you and can make that kind of decision of your behalf. What a pile, when there is a crime it's between the victim and LE. If it's bad for management's image, the operative phrase is tough tacos.

Also, some people in the US, including in LE, still have the funny idea that the boss at a location is the ultimate arbiter of all that takes place there. Bovine excrement. That was exactly how that coaching sex assault scandal went on for so long, because all in the know just went up their management chain, no one wanted to step outside and tell LE "Come sort out these felonies".
 
Some of ya'll scare me, so much emotion about an event that you've heard one side of, second or third hand, about people you don't know.

To the OP, if your wife's niece wants to leave the job, she should. It's unlikely that she'd get unemployment, but she can improve her odds by first filing a complaint at work about feeling unsafe at work and then saying that's why she quit when she files.

If the assault victim is a friend, encourage her to file a police report and include that she felt bullied by the manager into not filing it at the time. It sucks for her either way, but not reporting it will trouble her for a long time. She should also file a complaint with HR.
 
Maybe have niece turn in notice with evidence why she does not feel safe working there and help her find another job.
I would try to help find another job instantly.
 
Whole lot of missing parts to the OP's story. Cannot fathom a scenario wherein the manager has a role…any role. (Unless the customer is forever banned by said manager. )

Be safe.
There is nothing missing. That's exactly what happened. Girl attacked. Customer calls police. Management tells police not to arrest him because the attacker is a 'paying customer'. Police leave. Nobody bans anybody. Management and the police both messed up, big time. If it sounds bizarre that's because it is. That's why I posted it.
 
The cops should have done what the victim wanted, not the manager. The young lady should file a comp claim immediately and then a civil suit against the manager and the store as well as her assailant. She should pursue the criminal complaint, via the DA if the cops are being stupid. She should nail comp for every minute of time off for counseling, medical treatment, anything even remotely related to the assault. She should also file a complaint against the non-responding officer with the PD.
 
Clarification: It wasn't the niece that was attacked, but one of her co-workers. The niece has been telling us how poorly this place was run and I'd already given them the 'non-professional' label due to other incidents, so it doesn't surprise me that this played out the way that it did.
 
I wouldn't mind betting the manager intimated to the girl that if she still wanted a job she should let him do the talking. This was an assault on a person not a crime against the store, but too many in management think they own you and can make that kind of decision of your behalf. What a pile, when there is a crime it's between the victim and LE. If it's bad for management's image, the operative phrase is tough tacos.

Also, some people in the US, including in LE, still have the funny idea that the boss at a location is the ultimate arbiter of all that takes place there. Bovine excrement. That was exactly how that coaching sex assault scandal went on for so long, because all in the know just went up their management chain, no one wanted to step outside and tell LE "Come sort out these felonies".
BINGO! Dealt with this quite a bit over the years.
In today's business enviroment, such things are relatively commonplace. Workers and managers are EXPENDIBLE in all cases and for all reasons. A lot of times the business will support the customer AGAINST the employee.
As far as law enforcement response, again no surprise for me. I've seen cops threaten to take security guards to jail "for something" for calling in illegal/criminal activity...evidence or not.
Stores have cameras EVERYWHERE these days and especially in areas highly prone to theft....such as beer coolers and such.

HAving said all this, I can't help but wonder if there is more to the story.
 
I just hope that the girl gets good advice about this. Like many, she would probably rather forget the whole thing, but that seldom works out. And litigation would add to the trauma. I was just reading about Connie Francis' passing. She was attacked in a hotel and ended up winning a couple of million dollars, but she had terrible PTSD for the rest of her life (the perp just about suffocated her with a mattress). She surely would have had that without the litigation but she couldn't work for about 10 years.

Oh, PS: The store camera probably got the guy following the girl into the cooler room, but I doubt there was a camera IN the cooler.

PSS: Many say there is more to the story. Maybe there is. I'm not sure what mitigating circumstances could possibly make a difference to the outcome. If I hear anything, I'll post it.
 
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While there may be a little more to the story, there won't be much more to it. This is not an uncommon situation in the US unfortunately. There are many such tales going back years. Most notably in larger cities. It's one of the reasons some places have employees in almost unbreachable areas preventing customers from reaching them. First time I saw such a setup was when I got off one exit too soon for gas going through Chicago the first time, and I was on the south side. The employees were in a bullet proof enclosure.

Don't judge the officer harshly either. If the victim won't file a report, and won't press charges, there isn't much they can do. Especially if the manager won't give them any video evidence to corroborate the customer's story.

Hopefully the victim will change her mind and things get dealt with properly.
 
Granted, I've been off the job for awhile, but a misdemeanor assault not committed in the officer's presence didn't result in an immediate arrest without a cooperative victim. If the assault didn't involve a weapon or great bodily harm it was probably a misdemeanor. I know Dirty Harry wouldn't have handled it that way, but this ain't the movies. I do like the idea of involving the press.
 
The OP only says the manager didn't want the police to arrest the offending individual, but what did the young lady have to say about it? I'm guessing she (unfortunately) acquiesced to the managers authority, because if she had wanted to press charges, nothing the manager would have said could have stopped the offending individual from being hauled away in cuffs.

You said you wanted my opinion. Here it is:

Too bad she wasn't carrying.

Just saying.
 
A lot of badges in this forum...so here's my question to you: since when did arresting someone for assault become optional? In a domestic situation, when one family member assaults another do you walk away if the victim says they do not want to prosecute? Why would this be any different?
 
Wife's niece went to work at a large grocery chain. The pay is good but there's been a lot of red flags about working there and the niece hates it. Today one of the female employees went into the big beer cooler room where they keep the cases of beer and a customer followed her into the cooler and assaulted her. A customer called the police. Now for the good part.

When the police got there the MANAGER told them that she didn't want them to arrest him because he was a 'paying customer'. And that's where they left it....

I know the young lady victim was traumatized and not thinking right but the manager????....

I have an opinion, but I want to hear from others here.
The manager's position is totally irrelevant. If I was the investigating officer, I would have had the manager removed from the scenario.
 
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