I got my 325 Thunder Ranch on March 23rd. since I'm in law enforcement, I convicned the the Chief to let me buy this and carry this gun on duty. I went to the range to qualify with my new gun and received 7 failure to fires in 18 rounds. I was using smith and wesson factory moon clips with 230 grain CCI Blazer Aluminum practice ammo.
I called Smith and Wesson about the problem and I was told that the failure to fires were caused by the ammo the department was using. I told the rep. that we have been using this ammo for at least 7 years and that it fires fine in the rest of the our duty guns, whice are Glocks and Smith and Wesson 442's and 360's for backup guns. I also told the rep. that our department has a couple 625's and that I own own a 360 that all shoot the blazer ammo just fine.
I suggested to the rep. that maybe there was a problem with the length of the firing pin on this revovler. The rep promptly told me that all the firng pins were the same length and that this was not the problem. the rep. told me to send the gun back so they could take a look at it but he doubted there was much they could do about the problem. The rep. said that when firing cheap ammo that I should expect this.
Now, since our department fires this same round in multiple guns without a problem, I don't put much stock into what the factory rep. said. First, why would the rounds not fire in the 325 and fire just fine in our 625's? Second, if I am paying this much for a performance center gun for duty carry, it better darn well fire whatever I put in the cylinder.
This is the first time I have been so dissapointed with Smith and Wesson. It is hard for me to make a decision to carry this gun over my Glock 21 that has never had any problems. The chief has not stopped giving me nothing but grief about wanting to carry a Smith and Wesson over a Glock.
I sent the gun back to Smith and Wesson to have them look at and determine if they think something is wrong with the gun.
WHAT A DISSAPPOINTMENT!
I called Smith and Wesson about the problem and I was told that the failure to fires were caused by the ammo the department was using. I told the rep. that we have been using this ammo for at least 7 years and that it fires fine in the rest of the our duty guns, whice are Glocks and Smith and Wesson 442's and 360's for backup guns. I also told the rep. that our department has a couple 625's and that I own own a 360 that all shoot the blazer ammo just fine.
I suggested to the rep. that maybe there was a problem with the length of the firing pin on this revovler. The rep promptly told me that all the firng pins were the same length and that this was not the problem. the rep. told me to send the gun back so they could take a look at it but he doubted there was much they could do about the problem. The rep. said that when firing cheap ammo that I should expect this.
Now, since our department fires this same round in multiple guns without a problem, I don't put much stock into what the factory rep. said. First, why would the rounds not fire in the 325 and fire just fine in our 625's? Second, if I am paying this much for a performance center gun for duty carry, it better darn well fire whatever I put in the cylinder.
This is the first time I have been so dissapointed with Smith and Wesson. It is hard for me to make a decision to carry this gun over my Glock 21 that has never had any problems. The chief has not stopped giving me nothing but grief about wanting to carry a Smith and Wesson over a Glock.
I sent the gun back to Smith and Wesson to have them look at and determine if they think something is wrong with the gun.
WHAT A DISSAPPOINTMENT!
