I recently got a notification telling me ro restart to get an important update I did so, the update was successful, but I no longer have sound in Youtube and Facebook. Tried for hours to find the reason but no luck. Anyone have ideas or suggestions? TIA!!

Here's what ChatGPT has to say in response to your question:

That sounds super frustrating—especially after what was supposed to be a helpful update. Since you still have some functionality but no sound on specific sites like YouTube and Facebook, the issue might be more about software conflicts than hardware. Here are a few things to check (in priority order):

⸻

1. Check Volume Mixer (Windows) or Sound Settings (Mac)

Sometimes after an update, specific app volumes get muted.
• On Windows:
Right-click the volume icon in the system tray → “Open Volume Mixer” → Check that browsers (Chrome, Edge, Firefox, etc.) are not muted.
• On Mac:
Go to System Settings → Sound → Check output levels and balance.

⸻

2. Test Other Apps and Sites

Can you hear sound on:
• Spotify or local media (like a downloaded video)?
• Other websites besides YouTube and Facebook (e.g., Vimeo, Instagram)?

If other sites or apps work fine, it’s likely browser-specific.

⸻

3. Try Another Browser
• If you’re using Chrome and getting no sound, try Firefox or Edge and see if the issue persists.
• If it works in another browser, consider clearing cache or resetting settings in the one that’s misbehaving.

⸻

4. Check Browser Site Permissions

Browsers can block sound on specific sites.
• On Chrome:
Click the lock icon left of the address bar on YouTube or Facebook → “Site settings” → Make sure Sound is set to “Allow.”

⸻

5. Disable/Remove Audio Enhancements or Third-Party Sound Apps

Updates can break compatibility with:
• Realtek audio enhancements
• DTS, Nahimic, Dolby Atmos
• Software EQs or mixers

Disable enhancements:
• On Windows: Sound Settings → Playback device → Properties → “Enhancements” tab → Check “Disable all enhancements.”

⸻

6. Update or Reinstall Audio Drivers

Sometimes the update replaces or corrupts your drivers:
• Go to Device Manager → Sound, video and game controllers → Right-click your audio driver → “Update driver”
• Or uninstall, then reboot and let Windows reinstall the default.

⸻

7. Clear Browser Cache and Cookies

Corrupt cached files could be interfering:
• In Chrome: Menu (three dots) → More tools → Clear browsing data

⸻

If nothing works, I can walk you through logging system events or checking for errors via browser dev tools or system logs. Want to dig deeper that way?

I don't know if your suggestions were prioritized, but the fix was in option 1. I hit the RESET button, and it all works now. Thanks!