OP
elgatodeacero
Member
- Joined
- Jun 12, 2015
- Messages
- 76
- Reaction score
- 174
@Law-dog I appreciate your view point and comments, though I believe you are coming off a little strong. Your negativity is not well founded, and while I certainly respect your life experience, keep in mind you are not the only attorney on this forum.
I assure you I have more than complied with the terms of my contract with Tyler, and it is all very well documented.
Based on my communications with the OK AG, I also have every confidence that the Consumer Division of the OK AG’s office is taking the matter seriously and will assist me in obtaining a resolution despite the fact that I am not a resident of Oklahoma.
I look forward to providing the forum with an update when the matter comes to a conclusion, and I am hopeful my experience will serve as a gentle nudge to Tyler to repair their business model.
I am also hopeful the path I have suggested for others will be an efficient, low cost method to obtain refunds if that is what someone wants to do.
I do not have any reason to believe the Tyler folks are bad or evil or crooked, my sense is they are just busy with life and work and all the things we all deal with everyday. I do feel the Tyler folks need to direct a little bit more attention to their T-Grip business, and I think if they just listed these adapters on their website or on EBay as they were manufactured and skipped the advance deposit and endless waiting with no communication, they would significantly increase customer satisfaction and the profitability of their business.
I assure you I have more than complied with the terms of my contract with Tyler, and it is all very well documented.
Based on my communications with the OK AG, I also have every confidence that the Consumer Division of the OK AG’s office is taking the matter seriously and will assist me in obtaining a resolution despite the fact that I am not a resident of Oklahoma.
I look forward to providing the forum with an update when the matter comes to a conclusion, and I am hopeful my experience will serve as a gentle nudge to Tyler to repair their business model.
I am also hopeful the path I have suggested for others will be an efficient, low cost method to obtain refunds if that is what someone wants to do.
I do not have any reason to believe the Tyler folks are bad or evil or crooked, my sense is they are just busy with life and work and all the things we all deal with everyday. I do feel the Tyler folks need to direct a little bit more attention to their T-Grip business, and I think if they just listed these adapters on their website or on EBay as they were manufactured and skipped the advance deposit and endless waiting with no communication, they would significantly increase customer satisfaction and the profitability of their business.