The thumb piece on my Model 17, K22 (1968) will not slide forward to release the cylinder. I have contacted S&W customer service, 1968 right at their cutoff date and they won't accept the revolver to attempt repair. Can anyone explain what may be required for repair and who is best qualified to handle repair? I have owned the gun for a few years and have recently been shooting it every month or so (50 rounds per shoot) without incident. I live in western PA about 20 miles southeast of Pittsburgh. S&W suggested Nelson Ford in Arizona. Does anyone have first-hand experience with Mr. Ford?
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