460 PC Bone Collector Cylinder issue ?

jfmnh

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Hi Folks,

I have been lurking on this forum for while, but this is my first post.

I recently received the new 460 bone collector. When i got it home i noticed that there are marks on both the frame top strap and on the top of each chamber of the cylinder. At first i thought it was just gas cutting, but closer inspection seems to indicate that the cylinder is coming into contact with the frame. This seems like an issue to me. I sent the pictures to SW and got an email back saying it is normal since there is a lot of movement due to the high pressures. But i thought i would solicit opinions.

Here are the pictures.

Thank you for looking.
-John
 

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Wow that really stinks!! What a nice gun and its getting marked up shooting It .For what you paid for it I would think it won't do that and s&w would make it right!!
 
Thanks for the reply mikey460sw, The thing is i have not put a shot thru it. That is the way that it came from the Performance Center ...
 
Are you certain that the cylinder is somehow coming into contact with the frame???

Maybe it's my older laptop with non-hd screen.. But what I am seeing looks like nothing more than the normal spots of fouling found on the outside of the cylinder and top strap over the forcing cone after shooting...

Can you clean the black fouling off and report back as to what you find underneath?
 
If the OP's photos accurately reflect the condition of a revolver S&W claims is 'new', there is a BIG issue.

To claim such a thing came out of a reputable firearms manufacturer is simply silly.
 
RIDE-RED The marks on the cylinder are deep scratches, not fouling. When i look at them with a magnifying glass they all have the same pattern and the pattern matches the tooling marks on the top strap which also has the same cone shaped mark.
 
If the OP's photos accurately reflect the condition of a revolver S&W claims is 'new', there is a BIG issue.

To claim such a thing came out of a reputable firearms manufacturer is simply silly.

The photos accurately reflect the condition of the revolver that i purchased from a reputable dealer that claims it is brand new. To my knowledge the revolver has never been fired by anyone other than the folks at the Performance Center.
 
Totally unacceptable!!!!

We hear lots of complements for S&W customer service.

If they don't fix this fast, there is a big problem.

Too bad S&W has sacrificed quality to such an extent. Claiming that this is fine is silly.

Fix it S&W!!!
 
RIDE-RED The marks on the cylinder are deep scratches, not fouling. When i look at them with a magnifying glass they all have the same pattern and the pattern matches the tooling marks on the top strap which also has the same cone shaped mark.

Roger that.

Sounds like I need to upgrade to a laptop with a larger and HD screen. ;)

Being as you see a matching wear pattern I agree... Get it on it's way back to Springfield for evaluation and repair.
 
I would say try some mothers mag polish and see if it is just fouling from the few shots they take to test fire it. It may be that the cylinder and top strap are close enough together that the normal carbon build-up takes a different form within the closer tolerance ?
 
When dropping $1000+(just a rough guess) Smith should be double checking everything that leaves the performance center. There's NO excuse for that leaving the factory. It's a sad day when S&W are blowing off customers with paper thin excuses. If S&W didn't have such a deep history of superb quality, there name would be in the toilet by now with what they are churning out.
 
Call S&W they will immediately email you a return label... You will have it back 1-2 weeks.
 
^^^^^^^SAWMAN is spot on ^^^^^^

The cylinder is not right.

The top inside of the top looks like fowling from the factory test shooting- the don't typically wipe them down as proof of test firing.

Congrats on your purchase
It sad they let the cylinder out of the factory.

What Serial # did you get?
 
^^^^^^^SAWMAN is spot on ^^^^^^

The cylinder is not right.

The top inside of the top looks like fowling from the factory test shooting- the don't typically wipe them down as proof of test firing.

Congrats on your purchase
It sad they let the cylinder out of the factory.

What Serial # did you get?

I got #71 of 1500
 
Didn't this gun run you about $1700, maybe a bit more? I'm not buying into what the S&W person told you. Send it back.
 
FWIW,

I have a Colt Single Action that has a similar relieved or cut area in the top strap, directly behind the forcing cone. With lead bullets, I get marks similar to your's (cylinder) on my cylinder. The gases/lead/lube fouling gets deflected from the cut out, and gets deposited on the cylinder in the pattern of the cut-out on the top strap. There is no rubbing going on, with my gun.

Not sure whether the cut out area on your top strap is by design, but I would bet dollars to doughnuts that the marks on your cylinder are fouling. I could also get the same type of marks on my 625 cylinder from the scope/sight mounting hole from deflected gasses, when using really "dirty" ammo.

Craig
 
If the OP's photos accurately reflect the condition of a revolver S&W claims is 'new', there is a BIG issue.

To claim such a thing came out of a reputable firearms manufacturer is simply silly.

I AM TOTALLY DISENCHANTED WITH THE PC FIREARMS, AND I POSTED THEM AS MY CHOICE FOR "MOST OVER RATED" FIREARMS ON ANOTHER THREAD. I WOULD DEMAND A SHIPPING LABEL AND RETURN THIS ABOMINATION TO S&W, FOR REMEDY, REPLACEMENT, OR REFUND...
 
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FWIW,

I have a Colt Single Action that has a similar relieved or cut area in the top strap, directly behind the forcing cone. With lead bullets, I get marks similar to your's (cylinder) on my cylinder. The gases/lead/lube fouling gets deflected from the cut out, and gets deposited on the cylinder in the pattern of the cut-out on the top strap. There is no rubbing going on, with my gun.

Not sure whether the cut out area on your top strap is by design, but I would bet dollars to doughnuts that the marks on your cylinder are fouling. I could also get the same type of marks on my 625 cylinder from the scope/sight mounting hole from deflected gasses, when using really "dirty" ammo.

Craig

Craig,

Thank you for the insightful post. That is what i suspected when i first noticed the marks. However the marks are actually deep scratches not just fouling.
 

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