460 PC Bone Collector Cylinder issue ?

[mikey460sw]

If you send your 460 back to s&w hope they fix the problem for you. If you do send it back hope you will let us know what they say or do about the problem. I know it stinks to have to send it back. My 460 xvr PC is there right now on a recall for a bad "BARREL"! I feel your pain if it has to go back. Good luck

 

[Bearbait in NM]

JF,

Thanks for the reply. Just wanted to be sure that you or anyone having a similar situation double checks to make sure. I have seen more than a few posts on various forums about "odd" marks found on cylinders, after firing.

I find it hard to believe that you would get enough movement in the yoke/cylinder/frame to actually imprint the cylinder. And as it appears you have not fired the gun, it is even more strange. This would tend to indicate that the proof firing at S&W caused these.

Not sure what the factory procedure is for clean-up after proofing, and possibly they thought it was just fouling, and let it pass out the door. There is no way I would find acceptable their answer that marring of the cylinder when shooting the gun is normal or acceptable. Not at that location.

Good luck getting it cleared up with S&W.

Craig

 

[jfmnh]

JF,

Thanks for the reply. Just wanted to be sure that you or anyone having a similar situation double checks to make sure. I have seen more than a few posts on various forums about "odd" marks found on cylinders, after firing.

I find it hard to believe that you would get enough movement in the yoke/cylinder/frame to actually imprint the cylinder. And as it appears you have not fired the gun, it is even more strange. This would tend to indicate that the proof firing at S&W caused these.

Not sure what the factory procedure is for clean-up after proofing, and possibly they thought it was just fouling, and let it pass out the door. There is no way I would find acceptable their answer that marring of the cylinder when shooting the gun is normal or acceptable. Not at that location.

Good luck getting it cleared up with S&W.

Craig

Yea, the yoke/cylinder/frame would have to move a significant amount to cause the cylinder to contact the frame. A friend suggested that perhaps the top of the cylinder is expanding enough to cause the contact, that does not make me feel any better ...

This is what i got back from customer service.


"Dear Customer,

it is normal as the extreme pressures will cause some movement when shot.

Smith & Wesson values all of its consumers and are happy to have assisted you to the best of our ability today. Please do not hesitate to contact us should you require further assistance."


The gun has been shipped back to SW.

 

[Bearbait in NM]

JF,

Cylinders do expand at firing. The cylinder also move back and forth, and the yoke does as well. But these movements should be so small as to not cause something like that. If the cylinder was that much out of alignment at firing, the cylinder throats would likely be so out of alignment with the forcing cone that the gun would be mostly a lead/particle spitting hand grenade, me thinks.

If everyone who shot a high pressure revolver had frame/cylinder contact at that point, we sure would have a lot of posts asking about the flat spot dents on these revolvers. Their reply is so silly as to be embarrassing.

Craig

 

[jfmnh]

JF,

Cylinders do expand at firing. The cylinder also move back and forth, and the yoke does as well. But these movements should be so small as to not cause something like that. If the cylinder was that much out of alignment at firing, the cylinder throats would likely be so out of alignment with the forcing cone that the gun would be mostly a lead/particle spitting hand grenade, me thinks.

If everyone who shot a high pressure revolver had frame/cylinder contact at that point, we sure would have a lot of posts asking about the flat spot dents on these revolvers. Their reply is so silly as to be embarrassing.

Craig

Craig,

I agree completely.

It is frustrating to be in this situation with such an expensive revolver. I will provide an update when i hear from Smith.

-John

 

[9mmsubgun-m11]

Similar experience when I first called about my 929 timing issue. When cocking the hammer slowly the cylinder would not lock on any chamber. With a little force while cocking the cylinder would lock every time. First call to S&W was told that was normal for a lot of their revolvers-REALLY??

 

[686-380]

Man, that's unfortunate. Makes me glad I'm not going to invest in the Bone Collector.

 

[RIDE-RED 350r]

I think that maybe before any more hand wringing and lamenting that maybe people should wait and see what S&W does. It hasn't even yet been confirmed that there is a problem by a independent gunsmith or S&W.

Give em a chance guys for cripes sake!

ANYTHING mass produced will have some with issues get to the customer....

Sorry if I am not taking my seat on the bash-wagon.

 

[SLT223]

Me thinks the person you spoke to at S&W had brain damage. The cylinder should not be contacting the top strap for any reason. You need to call them back and talk to some else.

 

[RIDE-RED 350r]

Bump for an update.

It's been over 2 weeks since the past post here. Seems like you may have heard something by now??

I sent my 460 in for work last November that S&W covered in warrantee. Trunaround time was less than 2 weeks from the time it left my doorstep to the time it arrived back home.

 

[jfmnh]

RIDE-RED,

Your timing could not be better.

Smith received my gun on 3/6 and i got it back today.

It looks great, they "refinished" the cylinder, thats all.

There is no fouling so i have to assume that they did not shoot it. I guess i will find out if the cylinder is hitting the top strap this week when i shoot it ...

 

[HarrishMasher]

RIDE-RED,

Your timing could not be better.

Smith received my gun on 3/6 and i got it back today.

It looks great, they "refinished" the cylinder, thats all.

There is no fouling so i have to assume that they did not shoot it. I guess i will find out if the cylinder is hitting the top strap this week when i shoot it ...

Please shoot it as soon as possible and let us know. I am really curious.

I find it hard to believe they did not test fire it. That would make no sense.

Just curious, did you have the gun in-hand and inspect it before you purchased it? Just curious, if you saw those marks why did you go ahead with the purchase? Especially a $1,700 purchase.

 

[jfmnh]

Please shoot it as soon as possible and let us know. I am really curious.

I find it hard to believe they did not test fire it. That would make no sense.

Just curious, did you have the gun in-hand and inspect it before you purchased it? Just curious, if you saw those marks why did you go ahead with the purchase? Especially a $1,700 purchase.

Yea, i thought that smith test fires all the guns that come in for repair, they may have just fired it and cleaned it up.

Yes, i inspected the gun at the gun shop and saw the marks, which at the time just looked like fouling. It wasnt until i got it home and tried to clean off the "fouling" that i noticed that they were actually scratches.

If i saw they were scratches would i still have purchased it ? Probably, knowing how hard it is to find one of these and knowing that i could just send it back to smith to make it right.

If i thought at the time the cylinder was coming into contact with the top strap would i have still purchased it ? Not a chance ...

 

[mikey460sw]

That's great you had a good turn around time!!!! I need to call s&w about my 460xvr PC that been there since 3/3 I called 3/16 and they told me by the end of the week I should hear some thing nothing yet. I think I'm going to call on Monday to see what's up. Did they email you when it was being shipped back to you or did you just get a call for fedex to come pick it up?

 

[jfmnh]

That's great you had a good turn around time!!!! I need to call s&w about my 460xvr PC that been there since 3/3 I called 3/16 and they told me by the end of the week I should hear some thing nothing yet. I think I'm going to call on Monday to see what's up. Did they email you when it was being shipped back to you or did you just get a call for fedex to come pick it up?

Mikey,

I hope that you get your 460 back soon.

I sent my 460 back through the dealer where i purchased it, So i just got a call back from the dealer yesterday when it arrived.

However i did call smith at the beginning of the week to get status and they told me it would likely ship on Thursday.

 

[RIDE-RED 350r]

HAHA! Funny how "timing" works sometimes, eh?

I got an email from S&W when my 460 started the trip back home. I don't recall if there was tracking or not... I want to say there was.

But yes, they do let you know when it is on it's way back to you.

 

[mikey460sw]

Thanks for the info red ride and jfmnh I never had to send any thing back to s&w before I'm starting to worry a little about my 460.

 

[mstem]

I think that maybe before any more hand wringing and lamenting that maybe people should wait and see what S&W does. It hasn't even yet been confirmed that there is a problem by a independent gunsmith or S&W.

Give em a chance guys for cripes sake!

ANYTHING mass produced will have some with issues get to the customer....

Sorry if I am not taking my seat on the bash-wagon.

When you pay that kind of money for a gun from the Performance Center it should be problem free!!! Those guns aren't mass produced!

 

[davetnitro]

When you pay that kind of money for a gun from the Performance Center it should be problem free!!! Those guns aren't mass produced!

I have to agree, i bought an M&P R8, PC.. that started to fall apart while shooting,
first the crane screw came loose, i tightened and added a little loctite, a short time later,
while shooting, i found the ejector rod backing out, causing the cylinder to be forced toward the frame, caused a bunch of scratches in the black scandium, while checking that out, i also found the barrel retain nut was loose to almost falling off. Sent it back to S&W, they 'tightened' everything up, and did some refinish on the scratched frame.. i was a bit upset,
as that is a $1359 gun, that should not have parts coming loose. and 4 week turnaround time for repairs

 

[RIDE-RED 350r]

When you pay that kind of money for a gun from the Performance Center it should be problem free!!! Those guns aren't mass produced!

You are right.

I came across a bit strong in that post, I apologize for that. But I still feel the same way in that inspection even by a 3rd party gunsmith to diagnose/verify the problem was in order, and S&W deserved the chance to rectify it if there is/was a problem. It just seemed to me that people were piling on before a problem was confirmed and S&W given a chance to fix it.

At any rate, I hope everything turns out OK for the OP. Looking forward to hearing a report from him either way.