624 recall

[Cashdog]

Shipping label recieved this morning.
Guess I am sending it in. Don't really want to, but I bought it to shoot, and don't want to risk the cylinder giving way.
Glad others seem to be getting their 624s back. That gives me hope.

Exactly what I was thinking when I decided to send mine back. If more of them were being kept by S&W I probably wouldn't have. But, as was said in an earlier post, only one or two seem to have ever failed. So I think the odds are in your favor. Keep us posted.

 

[Andy Taylor]

Shipped it out this morning. Then went and shot my 25-5s. I had to do something about the big bore jones too.

I'm keeping my fingers crossed.

 

[pdcampy]

Shipped my 6 1/2" 624 out this morning after receiving return authorization on my e-mail. Now to wait and hope they don't keep it. I also asked them to check it over and if it needed any thing to do the work and let me know. This is the third 624 I've had. Years ago I had one of each barrel length and foolishly let them go on a trade. Live and learn. I love the .44 caliber either Special or Magnum and have several of each now. Intend on keeping them for a long time.

 

[Andy Taylor]

FedEx tracking shows that it was delivered a little after 9 this morning. My fingers are crossed that all goes well and my baby comes home.

 

[Wayne24263]

Hope it works out for you. I have a 624, no box, and this thread prompted me to send MS Fredette an e-mail. My revolver was shipped in April, 1985 and she said it would have to be sent in for inspection.
I really think I will just shoot moderate loads and hope for the best. It may have been checked, and if not, if only a few have failed it's probably OK.
I really don't want to risk losing the thing.

 

[Calliope]

It's back!

Nice surprise when I came home today, my 624 was waiting for me. On Monday they told me three more weeks, instead it was just four days. Of course they've had it since early June, but hey, it's back!

They repaired the lock work, the trigger is as good as my old model 10, that means perfect. No trace of motion before it breaks, 'glass rod' crisp, no more than three pounds I think. DA is as slick as can be. I see they put new side plate screws in it, maybe so they can tell if it gets opened up.

The paper work just said 'BR, recall' with the serial number. No stamp on frame.

I'm sure glad I got it back, I took my new Bisley Blackhawk .44 special to the gunsmith on Tuesday for a trigger job. Now I have something besides a Glock to shoot.

Maybe I'll shoot it in next week's IHMSA Field Pistol event.

Good luck to everyone else who sends 624s in, I'm sure they all will be returned soon.

 

[Andy Taylor]

Congrats Colliope. I'm glad it worked out and they did your trigger etc right.

 

[Andy Taylor]

Wayne I hope that works for you. I considered that, but I know myself. I would worry every time I pulled the trigger. I already have a 696 that I stick to moderate loads with. I don't need another .44 that can't be wrung out every now and again.

 

[Andy Taylor]

For those that had their guns checked, did they send an email letting you know the guns was on it's way, or did it just show up?

 

[Cashdog]

Mine just showed up, and sooner than I expected it to.

 

[Shooting4life]

I have a 624 that falls within the recall an I have not sent it in. I was not going to but I have another smith that I was thinking about get work done to. Would s&w let you send two guns back to them and have them cover the shipping since the first gun would be part of the recall?
I have never sent anything back before.

 

[Andy Taylor]

I have a 624 that falls within the recall an I have not sent it in. I was not going to but I have another smith that I was thinking about get work done to. Would s&w let you send two guns back to them and have them cover the shipping since the first gun would be part of the recall?
I have never sent anything back before.

It can't hurt to ask.

 

[pdcampy]

Shipped my 624 back to S&W on 7/27/2011 and go it back on 8/3/2011, no repairs needed, so it must have passed and it's good to go. Glad I got it checked for the recall. Now I can shoot it without worry and just enjoy it.

 

[khclark]

I recently picked up a 4" 624 S/N AHB17XX. I sent an email to S&W over a week ago to check the status of this gun on the recall and have not yet recieved a reply. Is this normal? When I checked my 6.5" that I bought a few years back, I recieved a reply within a few hours. Joyfully that one was shipped after the suspect guns were shipped.

Does anyone have a direct email for Kate Freddette? I prefer to do this by email and not the phone as I prefer to have something in writting.

If you haven't resolved this yet, please give customer service a call at 1-800-331-0852 with your serial number. They can check to see if your serial number is subject to the recall. The e-mails can get pretty backed-up. The factory is closed right now, but you can still get through to customer service for a safety issue like this.

 

[Andy Taylor]

Shipped my 624 back to S&W on 7/27/2011 and go it back on 8/3/2011, no repairs needed, so it must have passed and it's good to go. Glad I got it checked for the recall. Now I can shoot it without worry and just enjoy it.

I'm glad it worked for you. I shipped mine on the 25th, and haven't heard anything yet. Now I'm worried.

 

[Calliope]

I'm glad it worked for you. I shipped mine on the 25th, and haven't heard anything yet. Now I'm worried.

Rumor has it they are shut down for two weeks, but should be back to business as usual next week. They sent me a notice that they had mine about 10 or 14 days after I sent it in. The 2 week re-tooling period might slow yours down, but I'm sure it will come back to you.

 

[Andy Taylor]

Rumor has it they are shut down for two weeks, but should be back to business as usual next week. They sent me a notice that they had mine about 10 or 14 days after I sent it in. The 2 week re-tooling period might slow yours down, but I'm sure it will come back to you.

Let's hope so. He shipped his two days after I shipped mine, and he already has his back.

 

[JT]

I have a 624 that falls within the recall an I have not sent it in. I was not going to but I have another smith that I was thinking about get work done to. Would s&w let you send two guns back to them and have them cover the shipping since the first gun would be part of the recall?
I have never sent anything back before.

Call Kate for free shipping of your 624 back to S&W. Shipping them both back together only makes sense to me if you are paying. Even if you have to pay for one Smith, I'd treat 'em like traveling execs ... separate flights in case the plane goes down. YMMV.

 

[Andy Taylor]

Still havn't heard anything back. I sent Kate an email yesterday. It does help that I got my .44 HE 2nd out of quarentine today.

 

[Andy Taylor]

Well after two ignored emails, I called. Was on hold for over 20 minutes. I was told that it should be ready the middle of next week, but was given no further info. I find it interesting that pdcampy had his back in a week, and mine is taking over a month.