Tensaw
Member
I just acquired my 686 Plus last month as a Christmas present. It's my first revolver. I haven't really had much time to play with the gun but yesterday I thought I would clean it, mainly to get familiar with it. That's when the problem that's in the pic hit me in the face. Don't know how I hadn't seen it earlier. I felt sure that S&W would take care of the problem but before contacting them I sent an email to the dealer describing the problem and attaching the pic. He immediately called me and is going to refund the full purchasing price including transfer fees and pay shipping costs to get it back. I have no problem with S&W. I've been around long enough to know that this kind of stuff happens. I'm going to get another S&W but will probably get a 586. I was kind of wishing that that's what I had gotten anyway.

