A tale of Tyler T

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Several months ago I printed the order form, filled it out, and sent it off with a check for a couple Tyler T grips. I hadn't heard a word, and was reading the posts about them not answering the phone or emails, people not getting their orders, and speculation they had shut down.

So Friday, I decided I was never going to see them, and placed an order for a couple of BK grips online.

Well, the next day I went to the mailbox, and there they were. The Tyler T grips finally came. Talk about poor timing. I suppose better late than never. I guess now I can do a Tyler vs BK comparison to see which ones I prefer. :rolleyes:

Anyway, thought I would give hope to those still waiting for their order.
 
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Tyler’s owner runs the company terribly - putting it mildly!!! They have been doing so since the old man passed many years ago - so nothing new there. It’s quite frustrating to deal with them and even more so to have no communication at all. All that said, eventually the Tyler-T shows up and I can’t say I know of anyone who actually never got their order.

When I used to go to gun shows frequently, I’d sometimes find venders selling many of the Tyler’s brand new in the box and they carried just about all the different models and configurations of colors. I bought a lifetime supply of what I needed and now just go to my parts box and grab one when needed. They do still show up on eBay, at LGS’s, gun shows, etc. from time to time and occasionally you can still find some new in their vintage boxes.

While I have heard nothing negative and nothing but praises about BK grips, I personally prefer the cast aluminum Tyler’s over the BK’s plastic. I only wish BK’s were made like Tyler’s then it would be a “no brainer”.
 
Well OP, if you’ve got a Tyler and a BK to compare side by side, you have an opportunity many of us won’t have! I would suggest that you take advantage of it, and if you decide you prefer the BK, you can always put your as-new Tyler’s up for sale and recoup the cost of both adaptors and a profit besides. You can probably get most of your cost for the BKs back if you go that way. Sounds like a win-win after your long wait.

Froggie
 
Might be a lesson learned not to pass up items when they are readily available and reasonably priced. Just posted a WTB for a discontinued vintage leather item. If the items still exist today good chance it's of poorer quality/materials made in China or Mexico. Living in a plastic world.
 
Several years ago I was at a gun show in Richmond, VA. A well known dealer who traveled the nation selling gun parts and magazines showed up with a tray of a dozen or more Tyler T-grips in the old white boxes with plain black graphics. IIRC, he said he had gotten them on some sort of close out deal and was selling them for $10-15 each. They were all for S&W K frames and only in black but maybe RB and SB if memory serves, but even then it was a screaming deal. With my usual forethought and wisdom, I bought one and walked away... needless to say, this was a one time event.

Froggie
 
"While I have heard nothing negative and nothing but praises about BK grips, I personally prefer the cast aluminum Tyler’s over the BK’s plastic. I only wish BK’s were made like Tyler’s then it would be a “no brainer”.

+1
 
I have done several comparisons of the various grip adapters including some not in this image. Each serves a purpose. I use them all on N frames regardless of what they are purported to go on. I do have a couple of I, J, and K frames with adapters but I shoot N frames.

strawhat-albums-strawhat-ii-picture25103-8429e3df-679a-44bb-8d49-96585b486a30.jpeg


In the above image you will see grip adapters from Tyler, Mershon, Pachmayr, and BK. I also have grip adapters from S&W but no spares of that brand unless you are interested in this one.

strawhat-albums-strawhat-ii-picture25104-0f94d144-ddd8-4f21-8532-9034356e303b.jpeg


Kevin
 
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Just noticed this update to the Tyler website...it's a nice development but it doesn't matter unless production speeds up:


>>>ATTENTION CUSTOMERS:

>>>UPDATED: Friday, 08-17-2022

>>>Coming soon: Updated Website with on-line ordering and credit card processing.
 
I suppose that in the real world, the T-Grip business is shrinking because many are switching over to plastic guns. I doubt Tyler wants to spend more money on new equipment, more staff and a larger facility to cater to a shrinking market.

Not making excuses for him - waiting a year is despicable but I can't help thinking that's whats is going through his mind.
 
Just noticed this update to the Tyler website...it's a nice development but it doesn't matter unless production speeds up:


>>>ATTENTION CUSTOMERS:

>>>UPDATED: Friday, 08-17-2022

>>>Coming soon: Updated Website with on-line ordering and credit card processing.

Good news! Now when people start disputing their charges after not getting their product or even a return call or email maybe they’ll change their ways.
 
Good news! Now when people start disputing their charges after not getting their product or even a return call or email maybe they’ll change their ways.

I doubt it! He probably won’t talk to the credit company’s either. Pathetic!!
 
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So they are making it easier to order a product for which they already can not keep up with demand for. Sounds logical?????? I’ve been waiting since April for a basic satin black K frame T Grip. I gotta assume it’s one of the most popular models. Yet nothing. They say to text them but they don’t respond to that either. I think a lot of people would be ok with the wait if there was some kind of communication. The NOT KNOWING is the frustrating part.
 
The NOT KNOWING is the frustrating part.

Agreed!
It's Tyler's lack of communication that is most frustrating. Is it that Tyler thinks that little of its customers, that we don't even warrant an acknowledgement of an inquiry? Save all the "they can either answer inquiries or make product" comments; it's a horrible business model.
Yet, in spite of this, they continue to remain in business.

I feel that most customers would appreciate an honest estimation of product lead times and then wait patiently.

It just goes to show that when you have a unique product to sell, people (me included) will get in line no matter how poorly they are treated.

I wonder how much more successful they would be if they had a good business model?
 
I’ve been waiting since January or February for a three or four adapter order. Don’t recall off hand what I ordered it’s been so long.

I hope they come in soon!
 
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