BearBio
Member
I order a lot from Amazon (not Prime=just standard). Items usually get here early- Only one thing ever got lost (a bag of "designer" p[potato chips=go figure)=got a full refund instantly. Now, Lowe's online delivery====total *******.
Amazon "Guaranteed Delivery" Means Nothing
- Thread starter JayFramer
- Start date
Rastoff
US Veteran
I'm down in volume this year, only 47 orders from Amazon, and still Prime has paid for itself.
Amazon does play fast and loose with their 2 day Prime shipping. They say it's 2 days from when it ships. Well, that could be a week after you order it.
Most of the time I don't care. I'm not in a hurry. Most of the time, I get my stuff within 3 business days and I'm fine with that.
Here's my fun Amazon story:
I ordered a LumiNox watch. Not inexpensive. I ordered it on Friday with 2 day shipping guaranteed. Therefore, I didn't expect it before the next Tuesday because that would be 2 business days and that's when they said it would get delivered.
Tuesday rolls around and no package. No big deal, it's just a watch and I have several. But I do send Amazon an email asking about how the 2 day thing works. They respond, "We're sorry your item didn't arrive. We'll process a refund right away." Wait, what? No. I still want the watch so, I reply telling them so and explaining that I'm not unhappy, I was just curious about the guarantee.
I get another reply, "We understand and are sorry for any mix up. Another watch will be sent to you immediately." Um, what? No, wait, this isn't going well. You're not following this at all.
Sure enough on Wed, a watch shows up in the mail. On Thurs, another watch shows up in the mail. Now I have two pretty expensive watches, but only paid for one.
I try as hard as I can to be a man of integrity so, I contact Amazon again. I explain the situation. They give me an address to send the second watch back and I do.
I like Amazon and I'm enjoying Prime, but they're so large I'll bet they lose over $1M/day to screw ups.
Amazon does play fast and loose with their 2 day Prime shipping. They say it's 2 days from when it ships. Well, that could be a week after you order it.
Most of the time I don't care. I'm not in a hurry. Most of the time, I get my stuff within 3 business days and I'm fine with that.
Here's my fun Amazon story:
I ordered a LumiNox watch. Not inexpensive. I ordered it on Friday with 2 day shipping guaranteed. Therefore, I didn't expect it before the next Tuesday because that would be 2 business days and that's when they said it would get delivered.
Tuesday rolls around and no package. No big deal, it's just a watch and I have several. But I do send Amazon an email asking about how the 2 day thing works. They respond, "We're sorry your item didn't arrive. We'll process a refund right away." Wait, what? No. I still want the watch so, I reply telling them so and explaining that I'm not unhappy, I was just curious about the guarantee.
I get another reply, "We understand and are sorry for any mix up. Another watch will be sent to you immediately." Um, what? No, wait, this isn't going well. You're not following this at all.
Sure enough on Wed, a watch shows up in the mail. On Thurs, another watch shows up in the mail. Now I have two pretty expensive watches, but only paid for one.
I try as hard as I can to be a man of integrity so, I contact Amazon again. I explain the situation. They give me an address to send the second watch back and I do.
I like Amazon and I'm enjoying Prime, but they're so large I'll bet they lose over $1M/day to screw ups.
