Another one goes back to Springfield

I have got a 627-5 pc coming...this thread is making me very nervous
 
for those who got less than great guns, did nobody look at them before you brought them home. with all the glaring problems, why not leave them at the gunshop and let them deal with them or refund your money?

The last two S&W that I purchased, and had quality issues with both, were not in stock at my LGS and were ordered. A limited run Model 25 and M&P Pro . The Pro had gouges mid way down the inside of the barrel that I didn't notice until I got it home and cleaned it ( never shot it ). Plus the trigger pull was terrible compared to my other two regular off the shelf M&P's . The model 25 had no visible forcing cone chamfer and a friend that is a gunsmith, fixed it..
Use to be, you purchased a S&W you didn't have to worry. You knew you were getting a good firearm. You didn't have to go over it with a magnifying glass. Now I'm not sure I even want to buy a new S&W.. :mad:

This isn't the only thread on this forum about S&W Quality ,, or lack there of..
http://smith-wessonforum.com/s-w-revolvers-1980-present/402424-929-finally.html
 
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It's all of the guns now. They rushed to get them out. There is a glut now so maybe they will have to improve CS.
JR
 
Mea culpa on not checking the 66 more thoroughly. Kind of a forest/trees thing, as I was checking for other things.
Got an email saying it shipped out of Springfield yesterday so that was pretty much the 3 week turnaround I was told to expect.
As to the 617, I was just glad to get back the TT and TH and the dealer said there was no charge to anyone for a situation that was clearly on the previous owner. Still feel it's weird they would send it back with visible, although minor, rust on the side plate.
Hope I didn't seem a whiner, was just a bit stunned by such an obvious QA slip up. As I said in the original posting, I was otherwise impressed with the revolver.
 
I am a long time S&W owner. My first center fire purchase was a model 19, it was my only firearm that failed during use. During my police academy firearms qualification the hammer return spring broke it was sent to the service center for repair I was out of work for 6 weeks waiting for repair. The department did not supply firearms and I could not afford a spare. I have owned many firearms since. The only ones that have needed repair were new smiths. The last 4 I have purchased had problems. Model 25 mountain gun the rights idle stock broke in half, model 640 barrel canted, 9 mm sigma magazine would not stay seated, M&P 9c tool marks inside the barrel reamer had damaged the lands, model 63 misfires caused by tight chambers. All these were eventually repaired, but no more for me.

I have purchased 4 new firearms from another maker this past month. Every one of them was free from problems and has worked perfectly.

I have owned Colt, Browning, Walther, taraus , Glock, Springfield, Rock River arms, smith and wesson, armalite, Ruger and many more.

I have had problems only with Smiths.

I had a 5943 in academy. The slide grooves were not machined all the way through so it ate the frame. Sent back, frame replaced, they put the same slide back on, same result. Smith bought that one back with tax. Went through the academy using loaners, 5 months and 2 weeks in total. Before that a 629, sent back cylinder binding. Model 66 sent back, hammer wobble. Smith made PPK sent back new unfired, rifling stopped short of chamber throat (no joke) barrel replaced. My older Smiths are nice, I love them but I don't think I can stomach buying a new one again, even with good customer service. The only other anything I ever had to send back was a Marlin lever action that was hanging up.
 
..must be just lucky...I currently own 30+ of all frame sizes from J-X the earliest made in 1951 the latest 2010...AirLite, AirWeight, steel, stainless and several 6906s and 622/422s...and never a one gone back to the factory for a "factory defect".

That said when I was a dealer I did get a 617 for a friend that although looked perfect was so mismachined that when it was sent back Smith destroyed the gun and sent him a new one...

And recently while visiting a friend in Colorado, he pulled his 342 from the holster to show me and the only thing sticking out of the end of the frame was the ejector rod.



Bob
 
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..must be just lucky...I currently own 30+ of all frame sizes from J-X the earliest made in 1951 the latest 2010...AirLite, AirWeight, steel, stainless and several 6906s and 622/422s...and never a one gone back to the factory for a "factory defect".

That said when I was a dealer I did get a 617 for a friend that although looked perfect was so mismachined that when it was sent back Smith destroyed the gun and sent him a new one...

And recently while visiting a friend in Colorado, he pulled his 342 from the holster to show me and the only thing sticking out of the end of the frame was the ejector rod.



Bob

If he were to unscrew that ejector rod, he would have the ultimate ultra-deep concealment gun...:rolleyes:

(He might have to tape the cylinder closed though...)
 
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You people are scaring me to death. I was going to buy a new 442 but decided to buy an ancient model 36 instead. I am interested in a 686 plus but am getting cold feet now. Mostly what I buy are the older guns but they are getting more expensive every year.

Some people are probably carrying guns for defense that may not work when they need them in a crisis.
 
I have got a 627-5 pc coming...this thread is making me very nervous

I had this gun until I had to raise some money, In my opinion its one of the finest S&W is making now. I think you are going to be really happy. I got a PC gun this week a odd ball a 642 that's a PC super tuned gun. Sold thru Gun Genie. What a trigger!! oil on ice .
 
You people are scaring me to death. I was going to buy a new 442 but decided to buy an ancient model 36 instead. I am interested in a 686 plus but am getting cold feet now. Mostly what I buy are the older guns but they are getting more expensive every year.

Some people are probably carrying guns for defense that may not work when they need them in a crisis.

No need to worry. Just 'cause a few folks on the 'net have problems, that doesn't mean you will.

Inspect before you buy and put a few hundred rounds through it for good measure.

I've only owned five new S&W's over the years, and aside from one that had a cosmetic issue (that was promptly taken care of) all have been perfect with smooth triggers to boot.

You're just as apt to find an old gun with an issue as a new one. The new ones get fixed. With the vintage guns you're often on your own.

Those people that report having problems with every new gun they purchase on the internet must have angered the gun gods at some point :confused:
 
So I buy my new Smith. I put 200/300 rounds of factory ammo thru it, then start with handloads. If something breaks then , the factory won't fix it because I used reloads.

Maybe I worry needlessly?
 
Well, I started this, so now I'll end my part of it. Picked up the 66 from FedEx on Friday and " problem" solved. It seems the ball is in a different bushing, a longer one, and when the crane is closed the ball sits where it should (look at the photo I posted and picture the ball assembly moved forward until it makes contact). It requires nominal but noticeable effort to push the cylinder out, as should be the case. Roughly a 3 week turnaround, so good job by S&W.
My next post will probably to sell the rubbers that S&W keeps putting on the guns I return without stocks, as they specify. If your want free factory stocks, just send the metal back with some bogus issue and 3 weeks later your gun will come back with stocks on it.
 
So I buy my new Smith. I put 200/300 rounds of factory ammo thru it, then start with handloads. If something breaks then , the factory won't fix it because I used reloads.

Maybe I worry needlessly?






How would S&W CS know if you used hand loads?
 
Ouch. Taurus quality at a Smith price.
Except that I've had no problems with my Tauri.
Then again, I've had no problems with my Smiths, either.
Of course, I don't own any new Smiths, because the quality of the new ones does not impress me.

The current version of Smith is making the Bangor Punta era look like the "good old days".
 
I ran out of bread and cheese going thru this thread.

Bob

I think this is the attitude of Smith & Wesson employees on the production line these days.

Funny thing. I've noticed a certain demographic loves to accuse others of whining, when they themselves whine about everything.
 
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