Beware of Palmetto State Armory

There are several consumer protection services that come attached to credit cards these days.

Assuming you paid with a credit card, perhaps you have another avenue of redress for this issue, such as an automatic extension of the warranty as part of your cardholders agreement.
 
There are several consumer protection services that come attached to credit cards these days.

Assuming you paid with a credit card, perhaps you have another avenue of redress for this issue, such as an automatic extension of the warranty as part of your cardholders agreement.

If you used a credit card, contact your financial institution for details on doing a charge back. Get to it quick, there is a time limit from date of receipt--tho some credit unions work with you on that.
 
PatriotX, the paint, in no way, altered or damaged the upper. Palmetto has a lifetime warrantee against defects in materials or worksmanship. They just chose not to honor it until after I put it on the net.
 
I was unaware of anyone making 223 wylde specific ammo. As I understand it, 223 wylde is designed for shooting 556 rounds more accurately? Can someone shed a little light on this?

There is no such thing as .223 Wylde ammo unless you are rolling reloads that came out of a Wylde chambered rifle. .223 and 5.56 Nato cartridge dimensions are the same but the chambers are different and they are loaded to a different maximum pressure standard with 5.56 Nato running at higher pressure. It is safe to fire .223 ammo in 5.56 rifle, it is not advised to shoot 5.56 ammo in a .223 rifle. The .223 Wylde chambering is supposed to be a cross between the two allowing you to shoot either in a rifle chambered for .223 Wylde. I might also add that it is popular among match shooter since you can load the 80gr projectiles out past magazine length for the single load 600 yard segment of a highpower or service rifle match.
 
I've had generally good luck all around with PSA. Just got a an upper with stainless midlength from them, and also their full auto tested BCG. All seems to function fine. Very happy with the price, build and shipping. I guess with anyone there will be the occasional bad build or faulty component.


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I was unaware of anyone making 223 wylde specific ammo. As I understand it, 223 wylde is designed for shooting 556 rounds more accurately? Can someone shed a little light on this?


Here is some info:

.223 Wylde chamber


.223 Wylde chamber - Wikipedia

Brownells Tech Tip: AR-15 5.56/.223/.223 Wylde

In this Tech Tip Brownells gun tech Steve Ostrem explains the difference between 5.56 NATO, .223 Remington, and .223 Wylde caliber ammunition.


Brownells Tech Tip: AR-15 5.56/.223/.223 Wylde | World's Largest Supplier of Firearm Accessories, Gun Parts and Gunsmithing Tools - BROWNELLS
 
I've only ever bought ammo from them, twice, as I recall. They do have some good prices on ammo. Your situation can definitely be seen from two sides, but I'd think good PR for them would have been to make it right. The negative publicity would far outweigh the cost of replacing your upper, though I can see where technically they would not be obligated to do so.
 
My brother and I both purchased 9mm AR kits from PSA. Mine functions fine but it can be particular depending what mag you use. My brothers had an issue with extraction but it was well beyond the 30 day warranty when he found out. He contacted PSA and they declined to help due to the warranty expiring.

If you buy anything from PSA, make sure you can test fire it before the 30 limit in the event you have an issue. Regardless of who you bought something from, make sure it works BEFORE you spray paint it.
 
Sorry to hear about your problems with the upper. However, I can't blame PSA. Their warranty clearly states modifications void the warranty. You stated "the paint, in no way, altered or damaged the upper." Paint altered the upper. It changed the color and perhaps altered the makeup of the outer surfaces.

In the first post it is mentioned "I knew it was outside the warrantee time limit by about 2-3 weeks at this point." Yet it's a lifetime warranty.

It seems the OP really didn't understand the PSA warranty.
 
I have bought several items from PSA with no issues at all. Pleased with the prices. They are terribly busy every time I have been in there which I assume affects their customer service somewhat. I want to say hire more people, then think, hmmm their goes the best price in town.

Charlie
 
While I've never heard anything too great about PSA, this story opened my eyes to how bad they could be. It this competition based market place, a manufacturer should be willing to bend over backwards for a customer, even more so when a gunsmith gets involved. As said this $279 saving on there part has cost them much more. PSA is off my list.
 
Arisinwind, I removed the paint completely before any return effort was even attempted. I simply told them what I did, even though the paint was already gone. The surface of the gun wasn't altered. Besides, the barrel (with cracked rifling) was stainless steel. Krylon will not do anything to it on a metalurgical level.
 
Thanks for the review on the PSA
I believe i will avoid them like the plague.
Customer service like that is unacceptable.


Chuck
 
PSA used to have a good name and was known for their line of ARs and parts as well as pistol hop-up parts, (1911 & Glock). they have always had delivery problems as , I think, they were (are) reluctant to spend on personnel and instead spent on development of new products. Starting to bite 'em in the arse as I have been seeing a lot of negative publicity as of late.
 
I hope we have this straightened out.

Want an accurate rifle? Then use a .223 Wylde barrel. I've built two AR-15's on the higher performance end with .223 Wylde barrels. As mentioned, I shoot both .223 & 5.56 in them. I reload cases to .223 specs. I didn't go crazy on the barrel pricing, but they fall in the $300+ class.

P.S. I've never purchased anything from Palmetto State . Wouldn't know.
 
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The Brownell's tech tip referenced did not contain any mention of .223 Wylde AMMUNITION. Only chambers.
.223 Wylde is not a caliber. It's a chamber for .223/5.56 caliber ammunition.



Correct. The purpose of the chambering is to permit it to fire .223 or 5.56 ammo accurately. There is no such thing as a .223 Wylde caliber round.


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