Blew up my Shield...(3rd Update: Resolved!)

I would think that each and every ammo manufacturer/remanufacturer would have a good amount of Liability Insurance that would cover these types of situations and any claims of damage and personal injury would be handled by the insurance company.

It's hard for small companies to self insure.

Even with a Liability policy, it's sometimes better in the long run to pay out of pocket rather than have a claim on your policy. Paying the small claims and saving the coverage for something really big down the road.......kind of like collision coverage on your car....
 
I think that posting the problem on this forum as I suggested above in #70 did put the kind of pressure on the maker that made him realize it was better to pay up than to risk all of us gun owners dumping in him. Thumb screws do work.
 
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I think that posting the problem on this forum as I suggested above in #70 did put the kind of pressure on the maker that made him realize it was better to pay up than to risk all of us gun owners dumping in him. Thumb screws do work.

I would rather think that the ammo company came here to join in the discussion and provide their side of the story. I feel that they are acting in good faith and not based on threats but to be a good company that takes customer issues seriously. This is a large forum but this thread is not really the nightly news. I believe in giving the benefit of the doubt and will believe that you have a good company here trying to do the right thing.

I will remain so until proven wrong. ;)
 
I would rather think that the ammo company came here to join in the discussion and provide their side of the story. I feel that they are acting in good faith and not based on threats but to be a good company that takes customer issues seriously. This is a large forum but this thread is not really the nightly news. I believe in giving the benefit of the doubt and will believe that you have a good company here trying to do the right thing.

I will remain so until proven wrong. ;)

Except that the OP got nothing but a lame excuse until the problem became a topic here. I understand giving the benefit of the doubt, but if you read the ammo guys post you will see he reinvented the wheel. Sorry, I just can't agree that the benefit of the doubt applies here.
 
2nd Update: I spoke with Peak Performance again this morning and they agreed to reimburse me for the full cost of the pistol and buy back my remaining ammo. Despite what happened, I am very satisfied with how this company handles this incident. Accidents could happen to any company, big or small, it is how a company corrects a problem that truly shows its integrity.

Great to hear!
 
I couldn't be more pleased with the outcome of this and even more pleased with this site having the influence that the Company came here and posted. Kudos to everyone here.
 

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