Temporaryscars
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Brutal puppy.
Botach.com
- Thread starter vitamind3
- Start date
OLAF
Member
Dan, I will never order from Bocrap ever again.YOU had your chance! I will tell everyone I know NOT to do business with Botach !!!
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Hi guys,
some of you guys wrote some pretty clever posts
Some of you guys also emailed me the other day and today, and all orders submitted to me were shipped.
Just letting you know I am on top of things.
-Dan
Really Dan
Why are the Sig 556 stocks showing on your online catalog when you told me you didn't have them???
tht was after your customer service people told me they had them, charged my credit card, and then never shipped.....
Sorry Dan...but Botach has crap for a name and reputation
cobra_stang03
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I researched this company online last year before I was going to order from them. Glad I did...found many complaints about their products, service, and returns. Stay away.
I know I'll get flamed but here we go:
I ordered from Botach back mid Sep09 - some strange shipping stuff (shipping invoice printed/cancelled - but still showed shipped) got billed almost immediately - but I got my item within a couple days of another site I ordered another from (an RX30 mount) - total 3 weeks iirc.
So I bought my son a S&W M&P15-22, need the RX-30 now. So I ordered from Botach last week - still not showing as in-process or shipped. I however, do not need this item until May - so I will leave the order and see what happens and will advise.
I ordered from Botach back mid Sep09 - some strange shipping stuff (shipping invoice printed/cancelled - but still showed shipped) got billed almost immediately - but I got my item within a couple days of another site I ordered another from (an RX30 mount) - total 3 weeks iirc.
So I bought my son a S&W M&P15-22, need the RX-30 now. So I ordered from Botach last week - still not showing as in-process or shipped. I however, do not need this item until May - so I will leave the order and see what happens and will advise.
ChattanoogaPhil
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E-mail Dan for a free ball cap with your filled order. Let us know if you get it.
Fondis Firearms
Member
I found this thread aboud Botach the day after I ordered my 15-22 from them... I was pretty scared, especially since that was my second try after the first place I ordered it from had "lost" my order. Botach did charge my credit card right away, but they also listed a serial # on my status page which gave me hope. Shortly after that they gave me tracking info, and I am able to verify with UPS that it is enroute. I should have it tomorrow, and unless it is defective or the wrong rifle, I will consider this a positive Botach experience. It will be 7 days order to doorstep.
Fondis Firearms
Member
I sent an email to Dan asking if he would send me some promotional goodies for my order. He responded right away, but said he would include them in my "next order". Oh well.
Followup to my complaint--Dan put me back in touch at
BOTACH,I recieved an email this morning saying they
would send me a check for the $99 owed to me. I will post
when I receive it. Thank you
I received payment for my $99 today plus an additional
$10 for a total of $109. BOTACH made it right for me.
Thanks, Pete
230therapy
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No woes whatsoever. I ordered some pants and they arrived promptly.
A followup to my post#86 in this thread
I emailed Dan on 03/31/10 at 4:30PM EST and got a response about noon the next day.
He told me it was out of stock and had been for some time. There was a shipment due in the next week or two so I could wait, cancel or substitute items.
So, in the afternoon while going through my e-mail I got a ship notification.
It just arrived today (Trijicon RX30) and it looks fine (just like the other one I got from my local Gun shop).
That's my story. Would I order from Botach again yes, but only if it was something I didn't need for awhile. I wouldn't order a BCG while my AR was down for example. However, if I was doing a build and needed say a Trijicon ACOG, sure I'd order from them.
I emailed Dan on 03/31/10 at 4:30PM EST and got a response about noon the next day.
He told me it was out of stock and had been for some time. There was a shipment due in the next week or two so I could wait, cancel or substitute items.
So, in the afternoon while going through my e-mail I got a ship notification.
It just arrived today (Trijicon RX30) and it looks fine (just like the other one I got from my local Gun shop).
That's my story. Would I order from Botach again yes, but only if it was something I didn't need for awhile. I wouldn't order a BCG while my AR was down for example. However, if I was doing a build and needed say a Trijicon ACOG, sure I'd order from them.
lonejacklarry
US Veteran
Moron of the Month nomination!
I would respectfully nominate myself for "Moron of the Month" for June, 2010!
When I was looking for new duty boots, I googled the Bates model that I wanted. Cheapest was an outfit called Botach.
Botach? Botach? Where have I heard that name before? I've never been too good w/ search functions and did not find this thread until, it appears, it was too late.
Anyhow, I order the boots, a Blackhawk double mag case, a super GG&G Claymore mine hitch cover (you oughta see them), and a couple 15-22 mags and some other stuff.
I ordered online on 5/30/10 and got an order number. Yesterday, I tried to call and see the order status since I never got the email confirmation that was promised. No answer. Finally, I called and left a message after several calls w/ no answer. No reply.
Today, I finally got through on their "live" help after no one answered the phone. As it turns out, the boots will be drop shipped, the mags are on back order and she "had no idea of the status" of the rest of the order. She did opine that the boots would be 2-3 weeks but she had no way of knowing. (I wonder where the guess came from and I wonder if "Carol" was really in Carjackistan, or somewhere)
Apparently, nothing is in stock. Do these people have a retail outlet or is all their stuff drop shipped from various suppliers?
That's rhetorical-don't beat me up for it. I will call the bank tomorrow and see if they can stop payment on the credit card. They have not yet charged it but I'd like to stop this before it gets really fubar'd.
Anyone ever get the promised hats?
I would respectfully nominate myself for "Moron of the Month" for June, 2010!
When I was looking for new duty boots, I googled the Bates model that I wanted. Cheapest was an outfit called Botach.
Botach? Botach? Where have I heard that name before? I've never been too good w/ search functions and did not find this thread until, it appears, it was too late.
Anyhow, I order the boots, a Blackhawk double mag case, a super GG&G Claymore mine hitch cover (you oughta see them), and a couple 15-22 mags and some other stuff.
I ordered online on 5/30/10 and got an order number. Yesterday, I tried to call and see the order status since I never got the email confirmation that was promised. No answer. Finally, I called and left a message after several calls w/ no answer. No reply.
Today, I finally got through on their "live" help after no one answered the phone. As it turns out, the boots will be drop shipped, the mags are on back order and she "had no idea of the status" of the rest of the order. She did opine that the boots would be 2-3 weeks but she had no way of knowing. (I wonder where the guess came from and I wonder if "Carol" was really in Carjackistan, or somewhere)
Apparently, nothing is in stock. Do these people have a retail outlet or is all their stuff drop shipped from various suppliers?
That's rhetorical-don't beat me up for it. I will call the bank tomorrow and see if they can stop payment on the credit card. They have not yet charged it but I'd like to stop this before it gets really fubar'd.
Anyone ever get the promised hats?
My 2c....I wouldn't order again from Botach with their bait'n'switch tactics. I only ordered once....they gave me a UPS number that never ever shipped. No communication from them, I eventually managed to cancel my order.
Some people get lucky with them, but thats exactly it - lucky. There are far too many internet horror stories around to ignore....just not worth saving a buck or two.
Some people get lucky with them, but thats exactly it - lucky. There are far too many internet horror stories around to ignore....just not worth saving a buck or two.
Just type in a g -search for them and your computer about explodes,plus half the junk they sell come in plain bag with no instructions,so I question its origins.Ive had to fit alot of it and much of it doesnt fit right.Ordered lights from them once they sent a different light ,others were backordered,least I got something,and that was it. Bob
WildWildWest
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I ordered from Botach because of the cheaper price. I did some research shortly after to see where the products were going to be shipping from and found a similar post to this just filled with complaints. I did receive my products after about a week. Like others here, UPS number didn't show up til day after I got the products but I guess I was one of the lucky ones. I will continue to take the safe road and not order there again.
lonejacklarry
US Veteran
Botach
Moron of the month reporting in:
No return calls after the promises to do so. I finally did get in and talked to a nearly English speaking person whom informed me that she, in fact, had canceled my order upon my request. She could not, however, provide me w/ a cancellation number. She promised she would call back w/ one and would forward the request to the "cancellation department" and they would email me the number. I'm still waiting................ Oh, yeah, all the management was in a meeting or were busy and could not take my call but they would certainly return my call.
It seems that I am a lot dumber than even my wife thinks I am.
Does anyone really know if they have a real business? The way I have it pictured is some fat guy sitting in his underwear at his kitchen table playing on his computer. When the phone rings, he answers it and then orders from a reputable company and has them drop ship it. No rent, taxes, warehouse, storage problems, or customer service. This is becoming the new American way!
Moron of the month reporting in:
No return calls after the promises to do so. I finally did get in and talked to a nearly English speaking person whom informed me that she, in fact, had canceled my order upon my request. She could not, however, provide me w/ a cancellation number. She promised she would call back w/ one and would forward the request to the "cancellation department" and they would email me the number. I'm still waiting................ Oh, yeah, all the management was in a meeting or were busy and could not take my call but they would certainly return my call.
It seems that I am a lot dumber than even my wife thinks I am.
Does anyone really know if they have a real business? The way I have it pictured is some fat guy sitting in his underwear at his kitchen table playing on his computer. When the phone rings, he answers it and then orders from a reputable company and has them drop ship it. No rent, taxes, warehouse, storage problems, or customer service. This is becoming the new American way!
BotachTactical
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Hello all,
I would like to clarify a few points. Many of the negative feedback you see on the forums such as these come from a handful of unhappy customers.
The truth is, we process hundreds of orders daily, and are well-respected within the law enforcement and military community.
We are working hard to improve and recalibrate our customer service sector--we want to ensure good customer service to go along with the best pricing.
-Dan
[email protected]
I would like to clarify a few points. Many of the negative feedback you see on the forums such as these come from a handful of unhappy customers.
The truth is, we process hundreds of orders daily, and are well-respected within the law enforcement and military community.
We are working hard to improve and recalibrate our customer service sector--we want to ensure good customer service to go along with the best pricing.
-Dan
[email protected]
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