Did S&W send you a confirmation email for the rebate?

I sent my rebate form in on April 5th, got the same response on the Milano website and called CS, I was told they did receive the form and rebates will take 8-10 weeks.
 
I don't understand how in this day in age they can't:

a) send an automated confirmation email for an online form submission.
b) process a rebate claim in less than two months.

Anyways....
That's because rebates are a sales tool and revenue generator. Companies offer them to boost sales and the count on a decent percentage of them to go unclaimed. Think about how many times you've sent in a rebate and had to call for an update or ask where it is only to receive promptly after that inquiry. They're counting on people to forget about it or lose the receipts necessary to claim it.

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I purchased a Shield 9mm online from GrabaGun almost 2 weeks ago and took delivery & FFL transfer a few days later.
Questions:
1 - Looking at the online rebate application & filling it out is simple enough except the part where it says to include a pdf copy of the sales invoice. How do I do that?
2 - Is the transaction confirmation email I got from GrabaGun the document they want?
3 - If so, how do I get that to go in the "slot" on the online application?

I have printed off the purchase confirmation email and the application itself, along with the FFL's receipt. Will all that suffice if I just mail it in via the USPS?

Signed, computer illiterate old guy.
 
I purchased a Shield 9mm online from GrabaGun almost 2 weeks ago and took delivery & FFL transfer a few days later.
Questions:
1 - Looking at the online rebate application & filling it out is simple enough except the part where it says to include a pdf copy of the sales invoice. How do I do that?
2 - Is the transaction confirmation email I got from GrabaGun the document they want?
3 - If so, how do I get that to go in the "slot" on the online application?

I have printed off the purchase confirmation email and the application itself, along with the FFL's receipt. Will all that suffice if I just mail it in via the USPS?

Signed, computer illiterate old guy.
I printed the purchase receipt email from Grab a gun and I photo copied the packing slip they shipped with the gun to my FFL bc that's what had the serial number on it and submitted it with both of them via mail.

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Interestingly, when I entered my phone number, zip code and last name on the Milano site form, it came up "no record". When I entered just my zip code and last name, the record came up.
Same here....very interesting. Also reflected -0- in the "amount" column.

Not worried;)
 
Same here....very interesting. Also reflected -0- in the "amount" column.

Not worried;)

I'm guessing ("hoping") that the zero just indicates nothing paid yet. My results show two previous rebates, from different companies, with dollar amounts, going back as far as 2010. They don't ring any bells with me.
 
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I entered mine on 5/2/17 on the website (used a pdf of the Gunbuyer.com invoice) and STILL nothing on the milano website. Using all info, or just last name and zip.... *sigh,
 
I don't understand how in this day and age they can't:

a) send an automated confirmation email for an online form submission.
b) process a rebate claim in less than two months.

Anyways....

Don't you know? Slow rebates are the American Way!!! Also, by 8-10 weeks some folks will have forgotten, so if they don't get a rebate, "no harm no foul." Not to say S&W would intentionally miss someone, but with this many rebates due, a few are bound to get missed.......
 
Unbelievable ... every time S&W does a rebate program, these threads come up with all the Woe is me comments about not getting confirmation, taking too long, there gonna forget about me, etc, etc... bla, bla, bla .... yet everyone gets their money in the end.. chill out and go enjoy your Shield at the range...
 
Not sure what the Milano website is. I submitted mine at smith-wesson.com/rebates. Seemed to work.

Milano is the site that supposedly shows the actual status of the rebate - not where it is actually submitted (i.e. the site you listed).
 

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