eBay Problem

[boykinlp]

I am experiencing a problem with eBay that I have never before. I guess I had been lucky! My problem.......a non payer. I had a person make an offer for one of my items that I accepted. Some times when I sell an item, I look at the buyer's feedback. This person had a 100% positive. But, as I read a few, one was listed as positive, but when I read it, it was very negative. The seller warned against doing business with this "deadbeat" buyer. It was stated he was a non payer. I don't know how he left a negative/positive feedback, but he did. This kinda concerned me, so I immediately sent the buyer an eBay invoice, thanking him for his purchase, and stating that I would ship ASAP after receiving his payment.

Since then, I have heard crickets. I figure on a forum as large as this, someone else has gone through this, and can give me some options or advice. The sale was for $98 + shipping, while not very big, it is not chicken feed either. Thanks, in advance, for any replys.
Larry

 

[sousana]

Chalk it up to experience and relist your item. A while back I had an FFL and ended up purchasing the inventory of another dealer going out of business, mostly a couple thousand magazines, a couple hundred cases of ammo and enough gun parts to outfit a few battalions. I kept the magazines that I had weapons for as well as ammo I could use, I kept all the 1911 parts including a few thousand magazine rebuild kits for the 1911, 92fs and Glock. I ended up putting the rest onto Ebay and while 99% of the transactions went good, I did have that 1% that won the auctions and failed to pay. I gave them 24hrs from the end of the auction and 1 message to pay, then relisted the item and added their name to the "no sell to" list.

 

[Breakaway500]

Ah..ebay. Deadbeats are common..both buying and selling. If you are selling and get a non paying buyer..the most you can do is give them neutral feedback as ebay changed the rules for sellers leaving feedback a few years ago and sellers are not allowed to leave negative feedback.

Roll with the punches...apply for your selling fees to be returned (ebay will do that) and relist the item...and block the deadbeat buyer.

It's not worth getting upset about..not even a little bit. I've been buying/selling on ebay for 18 years.

 

[JJEH]

I only had non shippers, never a non payer. Guess I'm lucky too.

The non shipping (or rather "item hasn't arrived yet") part has to go through ebay and you'll have to give the seller as well as ebay PLENTY time to take care of the issue.

I'm not sure if a non payer has to go through ebay as well. I think about the "what would a reasonable person do?" standard and after giving enough notices and time I'd think it's fair to relist and give negative feedback.

I believe I have seen descriptions stating payment due 10 days after winning or negative feedback and item gets relisted.

Sorry, not really what you were looking for

 

[444 Magnum]

I've had sellers list items starting at a penny with no reserve. I won the auction at a very good price and the seller canceled the sale. Happened twice. I don't bother with them anymore.

 

[JH1951]

Ah..ebay. Deadbeats are common..both buying and selling. If you are selling and get a non paying buyer..the most you can do is give them neutral feedback as ebay changed the rules for sellers leaving feedback a few years ago and sellers are not allowed to leave negative feedback.

Roll with the punches...apply for your selling fees to be returned (ebay will do that) and relist the item...and block the deadbeat buyer.

It's not worth getting upset about..not even a little bit. I've been buying/selling on ebay for 18 years.

^^^^^^ Exactly what Breakaway500 suggested ^^^^^^

 

[waffles]

Yeah, in ebay and gunbroker non paying bidders are an unfortunately present hassle, get your fees back and move on, wasting your time on them never has a good outcome.

 

[Jon651]

I am experiencing a problem with eBay that I have never before. I guess I had been lucky! My problem.......a non payer. I had a person make an offer for one of my items that I accepted. Some times when I sell an item, I look at the buyer's feedback. This person had a 100% positive. But, as I read a few, one was listed as positive, but when I read it, it was very negative. The seller warned against doing business with this "deadbeat" buyer. It was stated he was a non payer. I don't know how he left a negative/positive feedback, but he did. This kinda concerned me, so I immediately sent the buyer an eBay invoice, thanking him for his purchase, and stating that I would ship ASAP after receiving his payment.

Since then, I have heard crickets. I figure on a forum as large as this, someone else has gone through this, and can give me some options or advice. The sale was for $98 + shipping, while not very big, it is not chicken feed either. Thanks, in advance, for any replys.
Larry

As for the "negative/positive feedback on eBay - eBay does not allow any negative feedback to be posted until at least a week has passed. It is also heavily screened. This is supposed to encourage buyers and sellers to contact each other and work things out. Sometimes one party just knows the other is a bad apple, so in order to spread the word quickly and not trigger the algorhythm that flags their feedback they will post "positive" feedback but write "negative" comments. That's how it happens.

As for your deadbeat buyer, the only thing you can do is go through the process to notify eBay that they are unresponsive then chalk it up to experience, relist your item and move on. Yes it's an inconvenience, but you haven't really lost anything but time.

Good luck.

 

[boykinlp]

Ah..ebay. Deadbeats are common..both buying and selling. If you are selling and get a non paying buyer..the most you can do is give them neutral feedback as ebay changed the rules for sellers leaving feedback a few years ago and sellers are not allowed to leave negative feedback.

Roll with the punches...apply for your selling fees to be returned (ebay will do that) and relist the item...and block the deadbeat buyer.

It's not worth getting upset about..not even a little bit. I've been buying/selling on ebay for 18 years.

Thanks for the advice. I wonder why sellers aren't allowed to give negative feedback? I guess that is why the other seller gave a negative feedback under a positive start. I was also curious if eBay would charge me selling fees if it didn't show that I was paid.

I was also having another thought. I know when I was going through my cancer problems, I had times when I went to the emergency room for an immediate problem and ended up staying in the hospital for 3-4 weeks. I suppose something like that could happen to anyone. I definitely will give him more time to pay in case he had a similar problem. After a couple of more days, I may send another invoice. Since this happened at the end of a month, I just don't want to be charged my selling fee, which I guess happens on a monthly basis.

Thanks for all the replys.
Larry

 

[blackdeuce]

I've purchased more on eBay than I've sold. I haven't had any issues with buyers, but I've had some sellers misrepresent their items. It seems that eBay is all about helping the buyer, but not so much the seller.

A few days ago, I let my son use my eBay account to sell a brand new graphics card. I hadn't sold anything for several years, and I almost crapped when I saw the eBay fees. 12.55% on a $1625 graphics card or $220.76 (for some reason, they are basing the fee on an amount higher than the selling price). Amazing. They also hold the payment from the seller until the buyer receives the items and then some time after that. The buyer should receive the graphics card tomorrow (7/1), but eBay is showing that I won't have the funds until July 9th?

They do drop their fees to 3.5% on musical instruments. I'm sure that's an attempt to compete with Reverb who I much prefer.

 

[pawngal]

I've been selling on eBay for nearly 20 years.
File the Non-paying Bidder claim.
Maybe they will pay. If not your final value fees will be refunded.
Don't relist until you have done the above.
You or any seller can't leave negative or neutral feedback.

 

[merl67]

Let ebay know that way either you will get paid or you will get the fee refunded. Then relist.

 

[Sikiguya]

eBay really need to do something about the non paying bidders. Sucks is that you have to take the time and effort to relist the item. Also, you lose the other interested party to your item.

And it counts toward your total amount for tax purposes.

It wouldn’t be that hard to make them have a credit card on file. If they make an offer, they charge the card…[emoji2957] duh!


Sent from my iPhone using Tapatalk

 

[crankyoldlady]

Clearly, the "buyer" has changed their mind. It is best to not send another invoice. You needn't beg for the sale.

If your item sold once, it will sell again. If it doesn't...raise the price.

 

[crankyoldlady]

Thanks for the advice. I wonder why sellers aren't allowed to give negative feedback? I guess that is why the other seller gave a negative feedback under a positive start. I was also curious if eBay would charge me selling fees if it didn't show that I was paid.

I was also having another thought. I know when I was going through my cancer problems, I had times when I went to the emergency room for an immediate problem and ended up staying in the hospital for 3-4 weeks. I suppose something like that could happen to anyone. I definitely will give him more time to pay in case he had a similar problem. After a couple of more days, I may send another invoice. Since this happened at the end of a month, I just don't want to be charged my selling fee, which I guess happens on a monthly basis.

Thanks for all the replys.
Larry

Larry, it seems you are unaware of some basic information sellers need to use eBay safely. This puts you at risk of making a costly selling mistake. In any dispute, eBay ALWAYS sides with the buyer.

Spending some time reading the community forums regarding eBay policies and best selling practice is recommended. It is also the best place to post a question such as the one you posted here.

Home - The eBay Community

 

[Ogandydancer]

I closed my pay pal account years ago. Still have eBay account but mainly use it to just look. Most of what I look for is fixed price and no bidding or a starting price much higher that what the product is worth to start with.