How long will my gun be gone?
- Thread starter Robert B
- Start date
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Depends on what's ahead of you... LE has priority. But on average, I've sent 3 in during the past 18 months, and the quickest turn around was 2 weeks and the longest was 6 weeks.
ogilvyspecial
Member
The last time I received a postcard saying my gun was heading back
but the gun beat the card here by about 3 hours........
I sent a gun back to S&W last Wednesday so I'm also currently on the
"waitin' to see how long it takes" list.......
but the gun beat the card here by about 3 hours........
I sent a gun back to S&W last Wednesday so I'm also currently on the
"waitin' to see how long it takes" list.......
Florida Guy
Member
I sent two guns back at the same time for new springs and tuning. They were gone for 5 weeks.
I was never notified when they were to be shipped back to me.
The FedEx guy just rang my doorbell with my surprise box.
I was never notified when they were to be shipped back to me.
The FedEx guy just rang my doorbell with my surprise box.
ogilvyspecial
Member
I just recieved a letter from S&W in today's mail with their time frame estimate.
The top of the letter lists a work order number, the gun's model & serial number then goes on to state.
"The item you have returned for repair has been received.
Most repairs are completed and the item returned within 2-3 weeks after receipt at the factory."
The top of the letter lists a work order number, the gun's model & serial number then goes on to state.
"The item you have returned for repair has been received.
Most repairs are completed and the item returned within 2-3 weeks after receipt at the factory."
I got the same letter yesterday.
ogilvyspecial
Member
FedEx just knocked on my door with a package that I had to sign for.
My gun is back home & S&W's time estimate, quoted above, was right on the money.....
Rapidray
Member
Ogy...
Mind me asking what you had to send back? hopefully not your 649-3!
Mind me asking what you had to send back? hopefully not your 649-3!
ogilvyspecial
Member
Rest easy Ray, not the M649-3.......
It was my M632-1 (.327 Fed Mag) that I had tight extraction issues with.
The cylinder was replaced so the next non-windy day we get I'll see how things go.
Now I have to figure out what to do about all the spent .327 brass with bulged cases mixed in with all of my other spent brass, including .327 Fed Mag from 3 other guns. If I would have been smart and paying attention earlier I would have kept them in their own bucket.
tomtheturner
Member
Still waiting
I sent in a 627 PC on March 20th, as of today it is still "waiting for an estimate from the Performance Center."
The CS Rep told me, "they are a little backed up in that area."
Tom
I sent in a 627 PC on March 20th, as of today it is still "waiting for an estimate from the Performance Center."
The CS Rep told me, "they are a little backed up in that area."
Tom
grimes1965
Member
Shipped my 386sc back for replacement of the Titanium cylinder on 4-3 and factory received it on 4-5. Received a letter from them on 4-12 saying "most repairs are completed.....within 2-3 weeks after receipt at the factory. Waiting.
eshap2
Member
FROM EXPERIENCE, ABOUT 2 WEEKS.
