I know it's trivial but I'm upset

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badguybuster

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It has been 15 days since I sent my trade gun and my money to buds and they have yet to ship my items. Yet, when I made the deal I was told 3-5 days. This is absolute bull ****. When questioned they just say "we're busy". I was even told "it's been sent to shipping". That was on the 6th but it still hasn't shipped out. Grrrrrrrrre
 
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Yep, that's dealing with Buds. They bounced me around one too many times, no Buds for me. My LGS will give me better prices then they will anyway.
 
You don't deal with buds if you are in a hurry.
Trading in a gun to them? Sounds like you were in a BIG hurry. Always sell local to get the most $.
 
badguybuster said:
I'm not bashing.....I am venting!! Plus, if they deserve it....well, they get it
Click to expand...
Vent away. Just pointing out that Buds' CS apparently not getting rave reviews based on this and the other thread. I almost bought from Buds but was turned off by their "VIP" gimmick offering discounts to a select few but not all.
 
Joewisc said:
Vent away. Just pointing out that Buds' CS apparently not getting rave reviews based on this and the other thread. I almost bought from Buds but was turned off by their "VIP" gimmick offering discounts to a select few but not all.
Click to expand...

I'll add something. I signed up for email alerts on a few different guns. I will see posts on other parts of this forum mentioning that Buds has the Shield in stock. I haven't received a single email from them.
 
Personally, I think Bud's is great - but then I don't need the gun tomorrow - I guess as you get older (and accumulate) you have less time to shoot all your guns. I like their 90 day layaway - allows the purchase of some high-end stuff with less sting to the wallet (well seemingly). My local "table top" FFL has $20 transfers from Bud's.

Like this Sig X-5:

_DSC8766.1-L.jpg
 
Bud's is very slow.

I am told that they really don't have most of the guns in stock, rather, when you order and pay, they order the gun from their source, then, when they get it, they ship it to you.

One of my FFLs no longer deals with Bud's for that reason. He gets guff from customers who have asked him to order from Bud's and add his transfer fee. Then, when the gun takes more than a week to arrive, the customers get angry at him.

Bob
 
Yea I stay away from buds thought about trying to order a Mosin Negate rifle thought them. After reading review's on the rifles in question (some people where complaining they where unshootable in very good condition) and a google search for "buds CS". I decided buds is a great place to look up prices.
 
I dont mind a long wait if yer told its a long wait. I hate being deceived. Dont tell me 3-5 days if you mean 3-5 weeks
 
I've used them a couple times. In their defense; I think they realized they were having a problem recently when they implemented the little red-circle-with-line-across over a Christmas present logo. I got an email from them; it means 'if you order this, it won't ship until after Christmas'.

I'll say that I've not experienced the 'super-fast' delivery that I've read in the reviews. It takes them about 8 days for my item to show up where I am.

They serve a great purpose; they keep prices at the LGS within reason.

Plus; I'll always be a fan after that smokin' deal on the 3" Model 10 Aussie cop trade-ins.
 
Your LGS won't accept guns from Bud's because they undersell him.

Every dealer I know hates them. I don't, if I'm negotiating pretty hard on a new gun, I can truthfully say Bud's has it for this with free shipping. I'll pay you $25 more since that's what it costs me to bring the gun in through my LGS. 95% of the time, the LGS would rather have the deal than let Bud's have it.
 
I've always had good service from Bud's, sometimes a little slow but seldom very long.

The Holiday season is here you know, as in, MANY, MANY, SALES.

I received a message from them on 12-11-12 that due to OVERWHELMING ORDER VOLUME IN RECENT WEEKS,
they were placing some restrictions on ordering some items to allow their staff to catch up.

Xmas looks good for Bud's.

This is the "I WANT MINE NOW GENERATION", at least Bud's does do well for most of their customers.

Bud's has also expanded it's overall business, services and phone ordering recently,
 
It is Christmas time...and the gunstores are rocking hard!

I just got a Browning 1886 carbine from a Cabela's gun library. Picked it up last night. I had to 'urge' this particular Cabela's to find my FFL fax...and was a bit upset they didn't answer the phone or respond to messages left regarding the issue for a day and a half.

However..looking back on my deal(said with new cool gun in hand)..I ordered on Monday last week...and picked the gun up yesterday(Tuesday)...I think a lot of my 'upsetness' was actually caused by my impatience and lust to have my hands on the gun.
 
I will say I don't give a shiny nickel who you're dealing with, "bidness is bidness" and should be treated as such. If your word doesn't mean much, then you are , as a person, or company, worth little and that just affirms what type of so and so you are. People should be wary of dealing with you as an individual, or as a company. There are circumstances that occassionally happen that may cause a delay,but,otherwise put up or shut up, or just be what you are, a lying piece of dirt. I wouldn't do business with anyone who thinks so little of themselves or a customer to do this.
 
I don't mean to hijack this thread. But here's an example of great customer service: Bought a new Moen faucet for the kitchen and a part was defective. I called Moen and they overnighted the part free via Fedex. One day is all it took from my call. Amazing.
 
Yea its Christmas and gun sales are up for everyone, I'm still waiting for my gun to ship from PSA been 2 weeks so far, no CS replies.
 
I got two of those fancy omen faucet sets from a Restore in pa. New in the box. 15 a piece
 
Joewisc said:
I almost bought from Buds but was turned off by their "VIP" gimmick offering discounts to a select few but not all.
Click to expand...

That "VIP" thingy isn't offered to a "select few" ... it's a subscription/membership available to anyone who wants to pay to be a VIP member! It's $25 a year, and you don't have to "qualify" or do anything other than send them money...so, to me that isn't an "elite" type deal.

I have only bought one gun from Bud's...and it was a completely satisfactory experience. I wanted a SIG P229, and it was eligible for next day shipping for VIP members. I joined as a VIP member, and placed my order. Because I was ordering late at night, I knew that it would not ship the next day, but the day after.

The order went through without a hitch, I got numerous updates via e-mail from Bud's about the order's progress and shipping, and it arrived within three days at my LGS. The gun was brand new, exactly as described, and I had no complaints.

As I said, this was my only experience ordering from Bud's...and I am aware that there are many complaints, but my experience was 100% positive.
 
know what you are saying...don't tell me a week and a month later i have nothing...with no reason provided...i don't think they will cheat you...they just move at their own pace....slow
hope you receive it soon and it's all as it should be
 
I think most of the time your experience with a company depends upon the individual you are dealing with. I have been buying, selling, and collecting guns for 45 yrs. I have worked in two gunshops and had my own FFL for several years. I developed friendships with people at certain distributors and companies I knew I could count on. They would tell me what was available and what was not, and if not, how long it would take to get it. People like that are golden in any business. People good to their word.

There are also slugs employed out there who could give a rip about your service and would rather walk across a four way street to tell a lie when it would be easier to stand in front of you and tell the truth. A big company is always going to have a slug or two in the mix so your experiences will vary. I just think most people like to be told the truth about an order instead of being lied to. The slug will think how smart he is by telling you a big one and how dumb you are for beleiving him. At the least irritating and not in a small way.
 
My gun store left a message My guns finally arrived but another strike against buds. They never notified me or provided the tracking numbers as they advertise. Sheesh. Never again
 
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My local gun shop came within a hundred dollars of a Rossi 92 that they would have to order. Buds had it out in 5 days with tracking.
 
Dont mean to sound cruel but when I deal with gunstores I walk in. I dont do mail order or Gunbroker yet. With Buds I just make a few mile drive and I have no problem with them. I hate to give someone a bad reveiw but so far the shops I deal with have been great even Buds.
 
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