Good luck with your Glock:
LIMITED ONE-YEAR OPERATIONAL WARRANTY
Subject to terms, conditions and limitations outlined below, GLOCK, Inc. guarantees its pistols against defects in materials and workmanship that adversely affect their operation for a period of one (1) year from the date of their original purchase by the initial consumer. This warranty is valid only for pistols purchased and used in the United States of America, its territories and possessions and Puerto Rico.
This warranty only becomes effective if activated by the original consumer purchaser within 30 days of the purchase date, by completing and returning the warranty card included with your GLOCK pistol. GLOCK, Inc. reserves the right, at its sole discretion, to accept proof of purchase in lieu of a completed warranty card. To make a claim under this warranty, contact GLOCK, Inc. at: 6000 Highlands Parkway, Smyrna, GA 30082,
Customer Support | GLOCK USA, or (770) 432-1202 for instructions on how to return your pistol. Do not return your GLOCK pistol for service without prior authorization.
LIMITATIONS OF WARRANTY
The warranty will be void if any of the following occur:
The instructions in the Instructions for Use manual are not followed;
Your GLOCK pistol or any of its parts are altered or modified from their original sate;
Damage is caused by misuse, abuse or improper maintenance;
Your GLOCK pistol is disassembled beyond the instruction in Chapter 9 of the Instructions for Use manual; or
Reloaded, remanufactured, or handloaded ammunition, or ammunition of a different caliber than your GLOCK pistol is used.
There are no warranties which extend beyond the description on the face hereof.
The sole and exclusive remedy pursuant to this warranty is the repair or replacement of your GLOCK pistol, at the sole discretion of GLOCK, Inc.
The implied warranties of merchantability and fitness for a particular purpose are expressly disclaimed.
All disclaimers and limitations of liability shall still apply even if the limited remedy of repair and replacement fails of its essential purpose.
In states where permitted, GLOCK, Inc. assumes no liability for incidental or consequential damage or for incidental expenses.
Any action against GLOCK, Inc. based on an alleged breach of this warranty must be brought within one (1) year of the claimed breach.
GLOCK, Inc.’s liability for breach of warranty shall be limited to repair or replacement of your GLOCK pistol, at the sole discretion of GLOCK, Inc.
I'll keep my S&W's:
The Smith & Wesson Advantage™
In addition to providing some of the highest quality products available today, Smith & Wesson is committed to providing our customers with support and services second to none. When you purchase a Smith & Wesson handgun, you receive the Smith & Wesson Advantage™, comprised of four service features:
1. Lifetime Service Policy
We will repair any defect in material or workmanship without charge to the original purchaser for as long as you own the handgun.
2. Expedited 911 Priority Service
This service is available in the event emergency repairs are needed by law enforcement, military, or government personnel. This service allows you to expedite the prompt repair and return of your handgun.
3. Easy Access Customer Support
Our customer support representatives are available to assist your every need. Contact Us
4. Pride
Our customer support staff is proud to represent Smith & Wesson. They are dedicated to helping customers and look forward to providing you with a level of support equal to the quality level of Smith & Wesson products. Call us any time, even before you make your purchase. Our customer support team is product knowledgeable and can help you decide which model best suits your needs.
When contacting customer service, please have the owner name, address, model and serial number available. The information will help the service representative to expedite your request.
