M&P Shield Barrel Defect

glockdog 19

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May 8, 2012
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St. Louis, MO
I noticed while cleaning my wife's Shield that there are scratches and some parts of the metal were missing at the end of the barrel. They are very small but are noticeable with my finger nails. I did find a You Tube video that pointed out the same thing and that S&W would take care of this. Anyone else with this problem please? I would like other opinions please. Thank you. We still love our shield.
 
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UPDATE- My wife's Shield is enroute to S&W. They were very quick in issuing a call tag. I will keep everyone posted. Customer service has been great so far.
 
Glockdog, did you happen to take any pics of the defect? Was that a 9 or a 40? How did the pistol seem to shoot? Accurate, consistent, just curious if there were any indicators before you noticed the physical flaw. Keep us posted

Bob
 
Shield Barrel Defect

It is a 9mm and was shooting very well. We have been through three different types of handguns. This one seems to suit her. The last time we were at the range she had some trouble with being consistent. When I was cleaning, and I do clean every time we shoot, I noticed some fine scratches in the muzzle. They were deep enough to feel with my fingernail. I also noticed some gouges on the inside near the muzzle too. I called S&W and they had a call tag out 24 hours as promised. Customer service has been great. I have a M&P 40 with nothing on the end of the barrel. No pictures sorry. There is a video on You Tube about this and it looks almost the same.
 
Barrel issues

Hi folks, I got a new m&p9 two weeks ago. Shot it at the gun shop's range as did my son and we both loved it. Happy with accuracy, especially for first use. I did strip and clean the factory grease and lube with my gun oil before shooting.
Now, when I got home and cleaned it and gave it my ritualistic new gun familiarlization routine, I noticed that the barrel crown was not finished. At first my eyes kept catching silver glimps of light from the crown of the barrel as it was moved under my full spectrum lamp. A closer look revealed that all around the crown there was a bare metal ring, though narrow, from shooting it. The lands were the worst-the part of the rifling that is higher and digs into the bullet. Also "chatter" marks were all around the crown. These are lines left from the tool as it contours and cuts the crown. All I did was use valve lapping compound and a piece of denum over a tapered chamfer tool to smooth out the chatter marks.
This is not a major disaster, just that the last 2 steps were missed, smoothing and then polishing the crown. Shooting the pistol would eventually accomplish this and improve accuracy some. I sped up the process. Be careful with the barrel crowns, read up on it if you are not familiar. What I did was to jus speed up the process, or do what s&w would have done, or something similar, if I sent it back. Nothing to worry about unless you mess up the crown by making it out of round ot not perfectly round and consistent. They are just trying to get these out asap. As I said shooting it will resolve the issue unless it is nicked or gouged badly.
 
M & P Shield Barrel Issue

I just bought my Shield 3 days ago. I put 180 rounds through it yesterday. I used Federal Champion 115 gr ammo...pretty light ammo! The end of my barrel looks bad. I gave it a good cleaning and it still looks bad. I can feel edges with my fingernail and there is discoloration. What is the issue with the barrel?
 
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