I've posted on my shield 9's trips back to the homeland.
I still find it difficult to lock the slide back unless I put in a mag. There just isn't a lot to hold on to and still keep hands clear of the muzzle. I've taken to using the method the ladies use. Actually hold the slide with thumb on the slide lock, and push the frame forward instead of trying to pull back the slide. I've got arthritis, but the shield is harder to rack than any of my .45 1911s. I think it is just a matter of size.
Also, before barrel replacement, mine jammed constantly with 115gr (I mean every other round on a good day). It ran like a clock with 124/147gr. In the second trip back, they replaced the barrel, extractor, ejector, firing pin, spring. Now the remaining issue is the rare FTB (2 in 100 rounds last trip). 115gr now works without the jams.
The same guy took care of my calls, and I understand that he test fired it himself the second trip back. CS got a gold star, the first visit's smith, not so much. I liked the second smith's approach. Replace the parts.
Accuracy is a whole different story. If I shoot it first, I'll get one or two fliers, then remember it isn't a 1911, and come on target. After a few mags through the 1911, it is a lot harder. I've decided to shoot one or the other in a session, but not both. good reason to go to the range two night a week instead of one.
At 3 & 7 yards, it is almost on par with what I can do with a 1911. At 15, well, I don't really need to shoot it that far out. I can say I will stay with the 1911 for any qualification sessions.
I will say that after the first trip back to the factory, I would have traded it off for a .22A-1. After the second, I think I'll keep it.