Made the mistake of ordering a brand new Performance Center 627

[Dr. Marneaus]

Really? I bought an used stainless M65-2, mfg in 1977 for $300. My used $300 S&W is flawless, especially compared to that PC built handgun. Everything is aligned, clean and smooth. Maybe S&W had better QC decades ago.

My 65-3 and my 66 no dash are well built too. No comparison to this new gun.

 

[Jeppo]

A VP at my company did just that. He was walked out the door after the lawsuit was filed against us.

Not sure I understand.

 

[Chipperxd]

that sucks OP. when I got my 627 PC, I though the sight was crooked/canted as well but it was the white outline on the rear sight that was actually off. Not that, this is the case for you.

Hope SW replaces that gun because I don't know how they can correct that defect in the top strap.

 

[Dr. Marneaus]

Well it's off because I don't waste any time lol. I'll update when I know more. Sent it with a lengthy description similar to my original post here and a bunch of highlighted pictures.

 

[hoytx10]

Good luck! I hope they make good on it!

 

[K Frame Keith]

I had one PC gun from the 90's that was perfect in every way. Of course I sold it. That gun never should have left the factory floor. Good luck.

 

[Dr. Marneaus]

I probably should have just picked up a 2.5 or 3" 686 plus and saved $250...

$250 is a lot to pay for one extra round and a major headache and wait to get a proper gun back...

 

[bigggbbruce]

It's sometimes difficult to see these things until you get it home and inspect it closely. It's easy to miss things while looking for two minutes at the gunshop surrounded by other customers and salesmen.

Yes it's bad...

Reputable online dealers tell you inspect closely "before" accepting the gun.

I rip it apart before I sign for it. I let the paper the LGS is shoving at me sit on the counter.

If you are to embarrassed to properly inspect your investment that is on you. Sorry they told you to inspect.

 

[Anton Chigurh]

I probably should have just picked up a 2.5 or 3" 686 plus and saved $250...

$250 is a lot to pay for one extra round and a major headache and wait to get a proper gun back...

You don't know that the 686 would be any better.
I bought a 627 like yours on 3-1. It couldn't be any nicer. Everything is aligned/straight/dimple and ding free/great trigger in both SA and DA.
The only thing is those damn Eagle stocks. They don't fit me well, and while not as awful as yours, had their fair share of non-beveled corners. S&W should move away from them. Maybe get Pachmayr to finally make a Compac Pro in N frame and use those.

 

[alwaysoutdoors]

Glad I don't have that problem as I don't buy their new stuff. In general, it looks like they are in a hurry and don't care what the product is they send out. I agree with all your points.

 

[alwaysoutdoors]

Well, called, explained, and have a shipping label.

Guy on the phone was completely nonchalant about it. "okay what did you say was wrong?"

Not so much as a "sorry about that" or an "oh that doesn't sound good" or any kind of empathy or anything, lol, just "okay, okay okay, address? okay, the label is being sent......okay bye"

OH well. I printed out a letter detailing the issues. Back from whence it came.....

And that's the problem.

 

[Lou_the_welder]

Yes it's bad...

Reputable online dealers tell you inspect closely "before" accepting the gun.

I rip it apart before I sign for it. I let the paper the LGS is shoving at me sit on the counter.

If you are to embarrassed to properly inspect your investment that is on you. Sorry they told you to inspect.

"Rip it apart"?

There are no LGS that I know of, that let you take apart a gun.

On a side note: I did buy a 629 after checking it 3 times AT the LGS! It came home with a canted barrel!



Sent from my SM-N900T using Tapatalk

 

[tiggen]

NM, see you already shipped it.

Seeing this makes me wish I had looked over my revolver even more.

 

[harrydog]

My 627 Pro, purchased a few months ago, is currently back at the factory for the same horribly finished crown as yours. It's unbelievable to me that so many leave the factory that way.

 

[Dr. Marneaus]

I'm hoping it comes back fine. This gun offers a lot that appeals to me that literally nothing else on the market offers. I hope it comes back good and i Can get past the initial hiccup. This was going to be a heavily used and carried gun.

 

[riverrat38]

The front sight is in a dovetail, and just needs to be centered. The rear sight is windage adjustable, and should provide enough range to put point of impact on target. I am not sure what S&W's rational for having windage adjustment front and rear is. My 640Pro has redundant windage adjustment and none for elevation.

Best,
Rick

 

[eb07]

Wow. That would go back with a letter and follow up phone call. No question. Good luck.

 

[amazingflapjack]

What a shame...how does something like that get out the door?!

 

[1-1917]

It seems like about the time they started the M&P series, the revolver lines quality went into the toilet. Haven't they figured out yet that the gun rush is done for the moment?

YES, I'd be upset with work and I don't think it's just S&W.

 

[Ashlander]

Wow! Even if the muzzle is more or less normal, the rest of the defects were beyond excuse. The grips are an abomination.

Still, I just bought a new 2.75" 66-8 (actually 2 or 3 weeks ago) and it is splendid. After reading your post I even got out a magnifying glass to really get picky. No problems. And when I bought it, the store had another one. I examined both and both seemed perfect.

All that is to say that some of the production cells (they don't do production lines any more) seem to be better than others.

Good luck with the fixes.