Bullseye Smith
Member
I have this program to come on called Security Suite and it has almost shut me down. It a antivirus co. whating me to buy thier junk. How do I get rid of it????? I'm low on the pole for computer smarts.
Need HELP
- Thread starter Bullseye Smith
- Start date
Bullseye 2620
Member
- Joined
- Dec 12, 2008
- Messages
- 3,443
- Reaction score
- 6,579
- City & State/Province
- Tierra del encantamiento
What kind of system are you running? Which computer and operating system?
Bullseye 2620
Bullseye 2620
OP
Bullseye Smith
Member
windows xp
Looks like a virus...Steps and free programs to remove it. ( read the part about getting the programs downloaded first, "from another computer")
Security Suite Virus: Removal Guide : Product Reviews Net
rags
Security Suite Virus: Removal Guide : Product Reviews Net
rags
Last edited:
OP
Bullseye Smith
Member
Its not doing it, it stops it every time.
Could you be more specific? "It"? and "what" stops doing it?
... read the part about getting the programs downloaded first, "from another computer"
Last edited:
Bullseye 2620
Member
- Joined
- Dec 12, 2008
- Messages
- 3,443
- Reaction score
- 6,579
- City & State/Province
- Tierra del encantamiento
The program you are trying to remove probably has a routine written into it which prevents you from using that program to delete itself.
If you have anti-virus, anti-malware (e.g., Norton, McAfee, AVG) installed on your computer, run that and see if it doesn't identify the virus infected file and segregate it so that it cannot do any further damage or spying. Let me know what happens and we will go from there.
If you do not have anti-virus, anti-malware software installed, now you know why you should.
You can download the free version of AVG here: AVG Free - Antivirus Download | Free Virus Protection
When I had a PC running Windows XP, I found AVG to work very well, and it automatically updates itself to capture new viruses automatically.
I got tired of dealing with all of the hassle, and went out and bought a Mac. This kind of BS never happens to Macs, or so rarely that no one has ever heard of it happening. But that's a $1,000 + solution, and AVG ought to solve your problem for nothing.
Keep us advised of your progress.
Bullseye
If you have anti-virus, anti-malware (e.g., Norton, McAfee, AVG) installed on your computer, run that and see if it doesn't identify the virus infected file and segregate it so that it cannot do any further damage or spying. Let me know what happens and we will go from there.
If you do not have anti-virus, anti-malware software installed, now you know why you should.
You can download the free version of AVG here: AVG Free - Antivirus Download | Free Virus Protection
When I had a PC running Windows XP, I found AVG to work very well, and it automatically updates itself to capture new viruses automatically.
I got tired of dealing with all of the hassle, and went out and bought a Mac. This kind of BS never happens to Macs, or so rarely that no one has ever heard of it happening. But that's a $1,000 + solution, and AVG ought to solve your problem for nothing.
Keep us advised of your progress.
Bullseye
I wish I could run over and help you! Get someone you know, that knows computers, to help you. Those instructions made sense to me and should also to your "computer friendly" friend. (everybody has their go-to guy!) 
GOOD LUCK! ...and keep us posted...
rags
GOOD LUCK! ...and keep us posted...
rags
OP
Bullseye Smith
Member
DeathGrip
US Veteran
(everybody has their go-to guy!)
It used to be,"Don't shoot the piano player"or "Kiss the fiddle player"
Now it's the computer guy.
I don't wanna kiss my computer guy,I guess you get what you pay for.
Bullseye 2620
Member
- Joined
- Dec 12, 2008
- Messages
- 3,443
- Reaction score
- 6,579
- City & State/Province
- Tierra del encantamiento
The link that rags24 referred you to ought to work, if you follow the procedures explained there exactly. If this is above your comfort level, get a teckie over to your computer and pay him the $50 he will charge you to fix the problem. Then, install some good anti-virus software...or buy a Mac.
Bullseye
Bullseye
OP
Bullseye Smith
Member
Thanks, John
nicky4968
Member
- Joined
- May 31, 2003
- Messages
- 1,788
- Reaction score
- 1,064
- City & State/Province
- Littleton, Colorado, USA
You list yourself as in "Mountain State". If that is Colorado, you can, for $10 and a Playboy magazine (any date), get some real help over at the Colorado School of Mines.
venomballistics
Member
removal takes knowledge of how they survive attempts as well as knowledge deeper than the start button.
option A
take it to a pro
Option B
make a linux install CD from Debian and use its cfdisk utility to delete the partition when you boot it. then reinstall windows.
make sure you have your CD key code and windows OEM before attempting this or your hopelessly jammed up.
option A
take it to a pro
Option B
make a linux install CD from Debian and use its cfdisk utility to delete the partition when you boot it. then reinstall windows.
make sure you have your CD key code and windows OEM before attempting this or your hopelessly jammed up.
ia1727
US Veteran
Bullseye 2620
Member
- Joined
- Dec 12, 2008
- Messages
- 3,443
- Reaction score
- 6,579
- City & State/Province
- Tierra del encantamiento
Get out your manual, find the section on "Safe Mode".
Shut your computer off and reboot it in Safe Mode.
Get on the internet and download the free version of Ad-aware - Ad-Aware Free - Download Internet Security Software with Antivirus & Spyware Removal - Lavasoft
Once it's downloaded run the "Full Scan", it'll clean out the security suite crap.
Turn off your computer and reboot in normal mode. Hopefully it'll be okay.
The IT guy at the hospital has used this on the same problem on the computers there and it has worked for me a couple of times at home with good results. Keep the Ad-aware program updated and run it once or twice a month to catch stuff and clean it out.
Shut your computer off and reboot it in Safe Mode.
Get on the internet and download the free version of Ad-aware - Ad-Aware Free - Download Internet Security Software with Antivirus & Spyware Removal - Lavasoft
Once it's downloaded run the "Full Scan", it'll clean out the security suite crap.
Turn off your computer and reboot in normal mode. Hopefully it'll be okay.
The IT guy at the hospital has used this on the same problem on the computers there and it has worked for me a couple of times at home with good results. Keep the Ad-aware program updated and run it once or twice a month to catch stuff and clean it out.
Bullseye - you have a PM about this.
Actually, it is embedded in the registry. I sent information of how to deal with it.
Also, some people mention buying Macs. I play games and the software is just not there for them. Neither are a lot of other applications that I run. There is a reason that the PC won out over the Mac.
If you Mac users are satisfied, that is fine. Just to buy a computer so that you will not get a virus is not money wise.
And by the way, I used to have a Mac.
Actually, it is embedded in the registry. I sent information of how to deal with it.
Also, some people mention buying Macs. I play games and the software is just not there for them. Neither are a lot of other applications that I run. There is a reason that the PC won out over the Mac.
If you Mac users are satisfied, that is fine. Just to buy a computer so that you will not get a virus is not money wise.
And by the way, I used to have a Mac.
Bullseye 2620
Member
- Joined
- Dec 12, 2008
- Messages
- 3,443
- Reaction score
- 6,579
- City & State/Province
- Tierra del encantamiento
Bullseye - you have a PM about this.
Actually, it is embedded in the registry. I sent information of how to deal with it.
Also, some people mention buying Macs. I play games and the software is just not there for them. Neither are a lot of other applications that I run. There is a reason that the PC won out over the Mac.
If you Mac users are satisfied, that is fine. Just to buy a computer so that you will not get a virus is not money wise.
And by the way, I used to have a Mac.
Yes, I understand this. Viroids are not the reason I bought a Mac, but being essentially immune to them and other malware is a major advantage.
I realize that there are some programs for which there is no Mac version. One of them is Microsoft Project, which produces timelines, Gantt charts, etc., and is very useful for a lot of the work I do. I am still
relying on kindly friends with PCs to do these for me. If anyone out there knows a simple, Mac-compatible version of or analog to Microsoft Project please let me know.My most recent Mac is the iMac, 24-inch. You know what I most like about this machine? Actually, it has not so much to do with the OS or virus resistance, although those are both virtues, it has to do with the no separate computer and monitor, and the ability to dispense with almost all of the wires and connectors that I formerly had to struggle with. A clean desk is a happy desk, although it may be the sign of a sick mind.
Bullseye
P.S.: Cobra44, I never received your PM. Please re-send.
ChattanoogaPhil
Member
- Joined
- Oct 18, 2009
- Messages
- 15,534
- Reaction score
- 20,624
I had the same thing happen. It was real frustrating. Once the computer booted up there nothing that could be done. Had to catch it before it fully booted up (Safe Mode) and from there I just wiped everything off the hard drive and started over like the computer arrived NIB. Very long ordeal including endless Windows updates afterwards. But... it worked better than it had before... for a few months anyway.
I recently replaced everything with a Windows sticker on it for an Apple logo. 27in iMac, 13in MacBook Pro, iPad.
I recently replaced everything with a Windows sticker on it for an Apple logo. 27in iMac, 13in MacBook Pro, iPad.
I am computer illiterate.
A few years ago I had problems with viruses. I eliminated all my "Norton-Symantec" from computer and downloaded AVG free. Have had no problems since.
(I was told that Norton overloads your hard drive anyway.)
A few years ago I had problems with viruses. I eliminated all my "Norton-Symantec" from computer and downloaded AVG free. Have had no problems since.
(I was told that Norton overloads your hard drive anyway.)
oldRoger
US Veteran
Apple is not immune to these problems; it is just not in the best interest of the hackers to spend time on the smaller universe of Mac users. That universe is expanding though and the hackers are beginning to nibble around the edges.
There is no reason that you have to suffer from these things with MS. I started with MS-DOS 4 and have worked my way through to Win 7. The advice above is all good, try to fix it yourself, before you reach the frustration level take it to a pro, then install and keep a security suite up-dated. Very few people have problems with secured computers unless they are installing strange software on it.
Beware the guy who comes along with a CD or DVD to run on your computer. We used to have lots of problems with interns and pirated software.
There is no reason that you have to suffer from these things with MS. I started with MS-DOS 4 and have worked my way through to Win 7. The advice above is all good, try to fix it yourself, before you reach the frustration level take it to a pro, then install and keep a security suite up-dated. Very few people have problems with secured computers unless they are installing strange software on it.
Beware the guy who comes along with a CD or DVD to run on your computer. We used to have lots of problems with interns and pirated software.
you guys with your apple vs windows vs Red hat or Ubunto aren't helping the guy. Why don't you move to a computer forum to argue the point.
And while wiping out the hard drive and starting over is interesting advice, it's not real practicle in a lot of cases.
From what I read, the guy's at the start button and re-boot phase of computer knowledge.
OP, pay someone the $$ to get it fixed. You're not gonna get it done here. Sorry, and no offense meant, but it sounds like you don't know enough to know what you don't know.
You'll save yourself some time and energy. If you can follow the safe mode, remove, etc directions go for it. Otherwise, save your frustration and get a pro to do it.
And while wiping out the hard drive and starting over is interesting advice, it's not real practicle in a lot of cases.
From what I read, the guy's at the start button and re-boot phase of computer knowledge.
OP, pay someone the $$ to get it fixed. You're not gonna get it done here. Sorry, and no offense meant, but it sounds like you don't know enough to know what you don't know.
You'll save yourself some time and energy. If you can follow the safe mode, remove, etc directions go for it. Otherwise, save your frustration and get a pro to do it.
Last edited:
OP
Bullseye Smith
Member
It locked it up tight and took it to a local guy and he fixed it for me. I want to Thank all of you for trying to help, that is what is great about this forum, on for all and all for one.
Thanks Again, John
Thanks Again, John
Great to hear Bullseye!
rags
rags
Running XP:
o Open control panel.
o Locate “add/remove programs”
o Find program you want to remove
o Click remove program option
If the offending is recognized by your C drive this will erase the program.
Then install a good anti-virus program.
If the above does not work, use the XP system restore function; just remember to pick a restore point that was set before you downloaded the offending program.
Once you have your box working properly and anti-virus software installed I suggest you install “C-Cleaner” freeware and run it often.
o Open control panel.
o Locate “add/remove programs”
o Find program you want to remove
o Click remove program option
If the offending is recognized by your C drive this will erase the program.
Then install a good anti-virus program.
If the above does not work, use the XP system restore function; just remember to pick a restore point that was set before you downloaded the offending program.
Once you have your box working properly and anti-virus software installed I suggest you install “C-Cleaner” freeware and run it often.
scooter123
Member
- Joined
- Jan 7, 2009
- Messages
- 6,959
- Reaction score
- 4,399
- City & State/Province
- Metro Detroit, Michigan
We had something similar crop up at work on the computer used to access the internet. Comcast provides McAfee anti virus as part of the service so I gave Comcast a call. They directed me to the call center for McAffee, which was obviously in India. I'll hold off on the rant about a US service provider serving US clients farming their jobs out of Country, it's not worth the stress.
On a positive note, the solution was actually pretty simple and it worked.
Step one, boot into the Safe Mode with networking.
Step two, open Internet Explorer and hit the Tools Tab.
Step three, Delete ALL Cookies, All Temporary Files, and the History.
The delete the specific Virus file after using Windows Explorer to locate it.
Re-boot the computer and it came up clean. Apparently, when you try and delete the virus it then re-writes itself into the System on the next bootup from the temporary files stored on the computer. Get rid of the temporary files and it's dead.
I have no idea it this will work in every case, however it's simple and cheap, so it's worth a try.
BTW, hard drives are now dirt cheap. Because of this I've taken the step of Cloning my hard drive to a second drive in the computer and leaving that second drive disconnected until it might be needed. That way if I ever get something nasty, I'll just boot up to CD, run F Disk and then Format on the polluted drive and use the secondary drive to re-write a clone on the master. I also have a portable where I keep my backup data stored that's only plugged in when I am actually backing up. Quite simply, I've positioned myself in such a way that if one of these nasties crops up I'll only lose the data since my last clean backup. So, I can easily go Nuclear on a Virus and not lose very much at all.
On a positive note, the solution was actually pretty simple and it worked.
Step one, boot into the Safe Mode with networking.
Step two, open Internet Explorer and hit the Tools Tab.
Step three, Delete ALL Cookies, All Temporary Files, and the History.
The delete the specific Virus file after using Windows Explorer to locate it.
Re-boot the computer and it came up clean. Apparently, when you try and delete the virus it then re-writes itself into the System on the next bootup from the temporary files stored on the computer. Get rid of the temporary files and it's dead.
I have no idea it this will work in every case, however it's simple and cheap, so it's worth a try.
BTW, hard drives are now dirt cheap. Because of this I've taken the step of Cloning my hard drive to a second drive in the computer and leaving that second drive disconnected until it might be needed. That way if I ever get something nasty, I'll just boot up to CD, run F Disk and then Format on the polluted drive and use the secondary drive to re-write a clone on the master. I also have a portable where I keep my backup data stored that's only plugged in when I am actually backing up. Quite simply, I've positioned myself in such a way that if one of these nasties crops up I'll only lose the data since my last clean backup. So, I can easily go Nuclear on a Virus and not lose very much at all.
Similar threads
