New 929 owner and I broke it first day at the range

In all likelihood, there is unburnt powder particles or residue under the extractor star. A good cleaning with some solvent and a brush should eliminate them. Holding the gun barrel straight up when extracting the empties helps eliminate this problem, but it may re-occur, it is a fact of life with revolvers. Keep a brush in your range bag.

Thanks for the tip on the range brush. I looked and it's clean. I'm sure my idiot tail bent the extractor as I tried to use it to grip and push out the stick brass. I can see a ever slight gap on just one side of the extractor and cylinder.
 
I think the OP deserves better treatment than he is getting from some of you. Has S&W stated not to use steel cased ammo in the gun? Hasn't S&W produced guns that can use rimless ammo with and without moon clips? Why did only one chamber cause the case to stick. Surely S&W has been known for somewhat wide tolerances in recent years. I think if the gun goes back S&W will fix it under warranty. Bill
 
Cakely... be sure you heed the warning in the manual about using any kind of brush or abrasive on the titanium alloy cylinder that might end up removing or compromising the protective anodized coating.

As far as using pistol cartridges in a revolver... there's not a universal rule. Most need moonclips... but there a few exceptions, like the .32acp. Revolvers chambered in .45acp have the option of using .45 auto rim, which was designed for use in revolvers without moon clips.

9mm... almost always needs moonclips, Charter Arms is the only maker, or one of the scare few, that has an extractor setup that does need the use of moonclips.
 
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I would make the first call to S&W for warranty. My guess is they will replace the complete extractor assembly. I would be willing to bet they will not even try bending an extractor.
As far as the trigger goes, I wasn't to thrilled with my 627-5 trigger. I oiled the inside trigger parts and then shot the heck out of it. That little bit of oil and shooting made a world of difference in the trigger. I then backed off the tension screw on the trigger spring. I am loving the trigger now and have had no problems with light strikes.
My 627 came with moon clips but I have not used them. I am only shooting 38 spl and 357 which is what the gun was made for. I have heard many say moon clips can be a pain and for that reason I don't use them. A speed loader suits me just fine.
If your gun manual says always use the moon clips then that's what I would do.
 
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The cost of $5.00 for a new extractor star on a modern revolver? Huh ?The last I knew a new one was almost certainly a factory only job, requiring the same level of skill as making a cylinder from scratch.... if not harder to do than making a cylinder. Send it back to S&W if a good cleaning won't return it to specs.
 
It was the OP's first revolver and mistakes happen.

I have never shot a revolver with a moon clip or rimless ammo myself even though I have been shooting revolvers for 30 years.

If it were mine I would send it back to Smith but that is just me.
 
Call Smith&Wesson and send it back to them. I would not trust anyone to be using pliers on a brand new PC gun. One other thing,that gun is not cheap,I would not be using bottom of the barrel ammo. Decent low cost brass cased ammo is widely available.
 
The 9mm is not really a new modern cartridge. It hit the road about 1908. Looking at it and holding it in your hands , you could not tell it was rim-less cuz there is no rim.

You ought to admit you do not know what you think you know and learn more about what you have and how to operate it.
 
Part of the price we pay for new S&W handguns is to cover the costs of warranty repairs. You have prepaid for any repairs your new gun may need. I think it would be pretty difficult to bend an extractor using just your hands.

If your local gunsmith tries to repair your gun and can't, your factory warranty would likely be void because the gun has been tampered with.

Yep, call the factory service department Monday morning. They are the best bet of having your gun put back to ship-shape.
 
You didn't happen to take the star out did you? They are fitted and only go on one way. It should be marked.
 
Couple things.

(1) As others have said, it's a revolver with a four-digit price tag, and it's not like there isn't cheap brass-cased 9mm available. It probably didn't cause this problem, but really...feed it brass.

(2) I'd bet that the stuck case(s) wedged underneath the extractor. When they got hammered out, it bent the extractor.

(3) Most pistol-cartridge revolvers require moonclips of some sort. If moonclips came in the box, it's a pretty sure sign that the gun needs them.

(4) Suck it up, contact S&W, and get a shipping label to return it. It's a good gun that you already spent a lot of good money on. It can either be fixed properly by the factory, or poorly by some guy.
 
Can you post of pic of the cylinder and bent extractor, since no one else has asked?
 
I don't understand the reluctance to contact Smith and Wesson directly. It's a brand new gun under warranty as stated. I wouldn't let anybody else touch it.

It was Saturday afternoon. Kinda of doubt they are open.


The large local gun shop is right near my house and I'll check with them. They may provide great customer service and handle it for me. If not I'll content smith.
 
Cakely... be sure you heed the warning in the manual about using any kind of brush or abrasive on the titanium alloy cylinder that might end up removing or compromising the protective anodized coating.
:eek: it's great that you gave me that advice. I don't recall a specific section in the manual that talks about the special coating on the 929. They mostly only talk in generic terms.
 
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