I purchased a new Bodyguard 380 yesterday afternoon. Took it to the indoor range and put 50 trouble free rounds through it. I cleaned it at the range and brought it home. Fast forward 4 hours and the laser no longer will activate. I followed the instructions in the owners manual and took the laser out. The foil switches appear to have issues, that is they won't stay together - like they came apart. Any ideas or suggestions other than just calling the manufacturer in the morning? Thanks!
New BG380 laser problem
- Thread starter Dan1972
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There is a known issue with the BG that after shooting it a while the laser is more difficult to activate. But it still works, just more difficult to turn on/off. I am not sure what you are talking about with "foil switches . . . won't stay together"?
I have 2 and had no issues. If I were you and just bought it I would send it back to S&W . . . their sure to take care of the problem.
There is a known issue with the BG that after shooting it a while the laser is more difficult to activate. But it still works, just more difficult to turn on/off. I am not sure what you are talking about with "foil switches . . . won't stay together"?
I have 2 and had no issues. If I were you and just bought it I would send it back to S&W . . . their sure to take care of the problem.
OP
I called S&W customer service. They were very nice. When I said I was having trouble wi a new BG380, he immediately said "is the laser having issues?". When I told him yes, he said they would mail me a FedEx return label and would send me a replacement as soon as they got mine from me. That's customer service 
