not a happy camper.
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ChattanoogaPhil
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He did try and apparently succeeded. Even with the logic that it's a "duty" rifle I think it's strange to think it's the fault of S&W. Still, they sent him a new sight. Gotta love S&W customer service.
Hmmm, my magazine stopped working after I fired the last round. Do you think they will send me some more bullets to make it work again?
Oh yeah, S&W has excellent CS. But there's something about a rifle marketed Military Police for duty use that isn't equipped to survive a bit rough handling that just doesn't ring the right tone. I think I'll stick with steel sights and Aimpoint. That said, Colt equips their 6920 with MBUS too. Magpul now offers steel sights adevertising "maximum strength". Be interesting to know what actually broke.
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"If my kitchen knife gets dull, do I get a refund?"
Absolutely! Don't you remember the infomercial for the Ginzu knife. If it ever gets dull they will send you a new one. Hmm, now what did I do with their address?
Truthfully, I still have mine and it works great but I didn't use it to cut beer cans in half.
Absolutely! Don't you remember the infomercial for the Ginzu knife. If it ever gets dull they will send you a new one. Hmm, now what did I do with their address?
Truthfully, I still have mine and it works great but I didn't use it to cut beer cans in half.
Pinger5.56
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Well I thank them for doing it and I got it Monday and back on my rifle. I just couldn't believe that it broke.
Pinger5.56
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Barrel
Here is what S&W said about my Sport manufactured in January of 2014 about the new barrel, this is all the information they will give me also. I know you cannot read it I tried to make it bigger, in a nutshell it says it's melonite coated or called MCR (maximum corrosion resistant)
Here is what S&W said about my Sport manufactured in January of 2014 about the new barrel, this is all the information they will give me also. I know you cannot read it I tried to make it bigger, in a nutshell it says it's melonite coated or called MCR (maximum corrosion resistant)
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Pinger5.56
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I am assuming that you typed Whiskey Tango Hotel...
And ya, I agree... Pinger, why in the world would you call the manufacturer because you, or someone else shooting with you, knocked the gun off the table and broke the sight? The guy that broke it should be replacing it, not the manufacturer.
Well he took off before I noticed it was broke, I just saw it fall and he picked it up brushed it off and said all good, I went back shooting my XD9 and when I got back to the rifle table he was gone and then I noticed that half my rear sight was missing. He didn't want to spend the $50.00 bucks replacing it.
That still doesn't answer the question or how you think the manufacturer is liable
Pinger5.56
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sight broke
Well like others have stated above, it is a duty rifle and if something breaks that easily as falling 4-5 feet off a table onto solid concrete and broke then is it a fragile duty rifle. Also for the money that I paid for the rifle and to say in there manual and in there advertising of there firearms, lifetime warranty, well that to me should cover anything even accidentally falling off a shooting table and anything breaking on that rifle, anything..
I am just happy that Smith & Wesson has such a great customer service base in there company, that hard working people like us can save are hard earned money and purchase one of their firearms and have items covered when things break or go wrong with them.
It also boils down to, word of mouth and forums like this, no company even wants one customer getting on sites like this one and bashing them in anyway, they want them to get on here and tell everyone that, "Hey everyone my sight broke by accident and they replaced it." When I talked to the guy in the parts department he was not even concerned, they have spares laying around the shop. Ones they pulled off special order rifles that a lot of people don't even want the poly Magpul sights they was the metal ones.
Well enough ranting, you all have a great day.
Well like others have stated above, it is a duty rifle and if something breaks that easily as falling 4-5 feet off a table onto solid concrete and broke then is it a fragile duty rifle. Also for the money that I paid for the rifle and to say in there manual and in there advertising of there firearms, lifetime warranty, well that to me should cover anything even accidentally falling off a shooting table and anything breaking on that rifle, anything..
I am just happy that Smith & Wesson has such a great customer service base in there company, that hard working people like us can save are hard earned money and purchase one of their firearms and have items covered when things break or go wrong with them.
It also boils down to, word of mouth and forums like this, no company even wants one customer getting on sites like this one and bashing them in anyway, they want them to get on here and tell everyone that, "Hey everyone my sight broke by accident and they replaced it." When I talked to the guy in the parts department he was not even concerned, they have spares laying around the shop. Ones they pulled off special order rifles that a lot of people don't even want the poly Magpul sights they was the metal ones.
Well enough ranting, you all have a great day.
smokindog
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Just because you can doesn't mean you should.
Lack of personal accountability is the root cause to many of today's problems.
Lack of personal accountability is the root cause to many of today's problems.
sanford12
Member
This sounds like a line from a sit-com. I honestly thought it was sarcasm and pretty funny sarcasm. Then reading further I just went to, "For real". "Come on". Drop on your noggin from 4 to 5 feet onto concrete and you might not wake up. I wouldn't even have thought to have asked for a new sight I would have just felt like a dope for leaving my rifle where it could be knocked to the ground.
You've got to be kidding me. I can't believe someone can think like this. "hard working people like us?" As opposed to those lazy slobs at s&w.
I'm willing to bet a million bucks if you were to have hopped on here or any other forum and told your story, you would've been ridiculed and laughed at, much like now. This is props to s&w but I really wish they'd denied your claim.
Have you ever been to war? Stuff breaks all the time, I wish the army could get refunded all the broke ****.
Anyways going to stop before I totally rail on this guy and ruin the nice atmosphere others have set.
ChattanoogaPhil
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Knock off the bickering.
cyphertext
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I'm not surprised that S&W sent him a Magpul sight... After all, they sent another forum user a front sight adjustment tool because the manual stated that if you have a front Magpul sight, the tool is included... Easier to send a cheap part and make the customer happy.
However, I am surprised the sight broke. In one of the internet drop tests, the Magpul MBUS fared better than the back up irons from many manufacturers.
However, I am surprised the sight broke. In one of the internet drop tests, the Magpul MBUS fared better than the back up irons from many manufacturers.
You know, when I first read it I thought it seemed a bit silly but Pinger did a good job of stating his case. I guess if I was in Iraq and jumping in a ditch for cover I'd be pretty upset if my sight broke off. Shouldn't happen.
Nikogto
Member
If it was a gift for me I would love that kind of gift!
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