Oh my goodness. Look at the forcing cone on my 627 PC

Looks like lead. My 66 came back looking similar, elbow grease and copper weave, looks great now.

+1

Copper Chore Boy brand PURE COPPER cleansing pad material wrapped FIRM about a bore's brush will make quick work of even a well-leaded barrel.
 
OP every gun company bungles a piece now and again. Smith & Wesson is currently making some of the finest and most accurate revolver it has ever made. I would ring a customer service rep and explain the whole situation. They will make it right for you, their customer service is second to none.
 
+1

Copper Chore Boy brand PURE COPPER cleansing pad material wrapped FIRM about a bore's brush will make quick work of even a well-leaded barrel.

I promise it's not lead. I already removed a **** load of lead or swarf from the crown cutting from the barrel. The pics have lead at the beginning of the forcing cone but the super rough cuts and burrs on the edges of the lands are not lead :-/
 
I promise it's not lead. I already removed a **** load of lead or swarf from the crown cutting from the barrel. The pics have lead at the beginning of the forcing cone but the super rough cuts and burrs on the edges of the lands are not lead :-/

I see. Looks like your revolver is in need of a new barrel, and hopefully they can get your front sight misalignment issue fixed as well. I'd call them tomorrow and speak with them, they are good people making a fantastic product and they'll make it right for you.
 
Ask for a supervisor and get their name for follow-ups. The shop guys are good but when you get the supervisor Customer Service is much better.
 
Jayframer and AzShooter,

The good doctor has already done what you suggest once and the gun in this condition is what he got back. How many times does he have to send it to S&W to eventually get what he paid for?

Dave
 
Called. Discussed everything and was assured that if it comes back a Second time that they will DEFINITELY make sure they get all the issues fixed....was also told that the shop is closed for two weeks so yeah it's gonna be a wait.

I asked to speak to a supervisor because of my concern with issues being ignored and other issues not even being noticed. Left a voicemail so I'm not sure when or if I'll hear back.

Ill update.
 
SHOOT IT!!!!! if it doesn't shoot well send it back... enough already of magnifying what you think is imperfections... what do you think is going to happen if you shoot it. By the sounds of your posts, you are flat out looking for a reason to complain...

+1

These "issues" are at best very minor and can even be expected on a production revolver. I bet if you look hard enough you'll find problems with every gun at the dealer's shelves. I agree the OP is overreacting. If these were actual problems, Smith & Wesson would have caught them at the mothership.
 
Because the hammer had a ton of flashing on the edges and was Razor sharp.

Because the crown protruded out past the muzzle

Because the grips didn't fit At all

Because there were apparent machine marks in the top strap.

Because the front sight was clearly canted to the right and pushed to the left to compensate.

There are a lot of things that can be wrong that don't jvokve accuracy or function. I didn't have to shoot it to realize it was finished very poorly. Unfortunately I didn't see the issue at the forcing cone until after I got it back

Oh, yeah, I remember now after looking at your previous thread regarding this gun.

You said, "I scanned it at the gun shop when it arrived, checked for a canted barrel, looked everything over, and took possession. Got home, and then i noticed the following on my brand new, un touched 627 Performance Center, which is about a $1000 revolver."

How you managed to miss those obvious imperfections if you "looked everything over" is simply beyond me.Especially the problem with the crown.
If I'd been thinking of buying that gun, and I looked at it in the shop, my hand wouldn't have come anywhere near my wallet. I'd have handed it back to the guy with a polite "No, thanks", and looked at another gun. You probably should have done the same thing.
 
+1

These "issues" are at best very minor and can even be expected on a production revolver. I bet if you look hard enough you'll find problems with every gun at the dealer's shelves. I agree the OP is overreacting. If these were actual problems, Smith & Wesson would have caught them at the mothership.

I could not disagree with you more.... Over reacting?? Production gun?? Last time I checked S&W Performance Center revolvers are not production guns. That said, I read many posts of disappointed new owners that put up big money for what S&W touts as their factory custom firearms... It is for this very reason why I refuse to EVER buy a new S&W gun. I will not hesitate to snap up one from the days when they actually took pride in their product, but not today.. These days it is looking more like the "Mother ship" as you call it has crash landed. What the OP needs to do is pay an attorney a small fee to write a letter for him. After what he's gone through and the lack of complete follow through by S&W I think it warrants the implied risk of a law suit to grab their attention. At least after the letter I bet they take rectifying those shortcomings in his so called custom gun a little more seriously.
 
SHOOT IT!!!!! if it doesn't shoot well send it back... enough already of magnifying what you think is imperfections... what do you think is going to happen if you shoot it. By the sounds of your posts, you are flat out looking for a reason to complain...

Excellent point. If the gun has above average accuracy, and shoots really tight groups...then don't screw with it.:D
 
Wow, lots of people coming down hard on the OP. As far as I can tell, he has not fired the revolver, nor would I with the problems he documents. Those who think it's only a leading problem or something that can be fixed by fired a couple of boxes through it, or suggest it can be fixed at home are apparently not reading the entire thread or looking closely at the pictures. In my opinion, S&W owes him a satisfactory product or a full refund.
 
Smith and Wesson agreed that it's not right.

Combine that with the fact that my front sight is still canted even though the barrel is not... I don't think I'm complaining about nothing. I guess our guys get paid slot more than me or are a lot more frivolous with your money. I don't care to shell out my money to get a gun with 6 different finish issues, return it, then find even more issues and still a front sight that isn't fixed.

I dropped a grand to get chipped China.
 
Looking at both treads can't tell if it is bbl cant,front dovetail,orange insert or rear sight.Something or little of everything maybe is off.Force cone may not be a problem for a snub nose and distance they are shot.Shoot that gun and ask S&W to help fix your great or awful shooting gun on 2nd trip.Hope you are halfway to enjoying a fine gun.
 
Smith and Wesson agreed that it's not right.

Combine that with the fact that my front sight is still canted even though the barrel is not... I don't think I'm complaining about nothing. I guess our guys get paid slot more than me or are a lot more frivolous with your money. I don't care to shell out my money to get a gun with 6 different finish issues, return it, then find even more issues and still a front sight that isn't fixed.

I dropped a grand to get chipped China.

There is nothing to justify to the forum. If you are unhappy keep sending it back until you are. There is a warranty for a reason. Hopefully you get a gun back to your liking the second time around.

I have the exact same pistol. the barrel crown isn't done properly on mine either but it shoots well so I left it as is.

the barrel on mine is ever so slightly under clocked, I mean less than a millimeter so I left that alone as well instead of sending it back.
 
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