question on the 586
- Thread starter dusty10
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jpwhel
Member
Yes, if you do a search for L frame modification, you will come up with a lot of info on the 58x and 68x L frames that had an issue with a bushing that caused the gun to lock up when shooting mostly high power .357 magnums.
My original 586(no dash) has never failed or acted up. It won't go back unless it does.
Armyphotog
Member
I recently acquired a 586 no dash, that looks unfired. (I know, I get tired of hearing that, too.) But, for the life of me, I have been over it with a powerful magnifier and I can't find a hint of a firing mark. Nevertheless, I digress. I just sent it back to S&W to have the hammer work done on it. While I usually support the adage, "if it ain't broke, don't fix it." As far as I am concerned, this is the exception to the rule. I also want what I paid for, whether it ever gets shot or not. S&W apparently thinks this needed fixing, or they wouldn't have issued the recall, so there. Looking forward to seeing that "M" stamped in the crane when it comes back.
I have since learned they will not pay shipping anymore from forum members up here.
Armyphotog
Member
Who did you learn that from about not paying postage? I just sent two revolvers back for work, both shipped free via FedEx compliments of Smith & Wesson. One went out 3 days ago, the other, yesterday.
Hmmmmmmmmmm,
Hmmmmmmmmmm,
Then tell us who you talked to in customer service because several up here have been told no on the shipping when they called customer service at S&W. I'm not the one who said they no longer pay it but several others have.
Armyphotog
Member
flyimo!
I talked to a nice fellow named Mark Rossini. His e-mail address is [email protected] but he will probably want you to call him.
You can get him at 1-800-331-0852, Ext. 2905. He was a man of few words, but did his job very professionally. I received my two FedEx return labels about a week after talking with him. (I had two returns.) Hope all you guys don't swamp him with phone calls all at once. I hate to see you "kill" the goose that laid the golden egg if there is something blowing in the wind.
I talked to a nice fellow named Mark Rossini. His e-mail address is [email protected] but he will probably want you to call him.
You can get him at 1-800-331-0852, Ext. 2905. He was a man of few words, but did his job very professionally. I received my two FedEx return labels about a week after talking with him. (I had two returns.) Hope all you guys don't swamp him with phone calls all at once. I hate to see you "kill" the goose that laid the golden egg if there is something blowing in the wind.
Sportsterguy
Member
Mine either.
BruceM
Member
The problem with the L frames concerned the hammer nose bushing. A very small percentage of the guns would allow the primer to flow around the hammer nose after firing, effectively locking up the gun. If your gun has been in use and has no proclivity to do this, it does not need to be returned to have the hammer nose bushing replaced even though it does not have the "M" rework proof mark. If your gun is unfired and you're planning to now use it as a shooter, I'd return it.
Even if Smith does not send a free return label, there is a way to return a gun to the factory for service at the factory's rate instead of the usual FedEx overnight rate. You will be charged for it by Smith & Wesson but you won't need to take out a second mortgage either.
Bruce
Even if Smith does not send a free return label, there is a way to return a gun to the factory for service at the factory's rate instead of the usual FedEx overnight rate. You will be charged for it by Smith & Wesson but you won't need to take out a second mortgage either.
Bruce
CWO USN
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I played it safe and sent my two L-frames back to the factory. I shoot them both as often as I can. Great .357 hammers. Nothing like a gun designed from the ground-up to run full load .357 Magnums. Now on the issue with customer service at Smith&Wesson, I have been pleased whether I'm ordering something from the Store, sending for warranty or recall. Excellent folks to deal with. They stand behind their products and I plan to stand behind them (and continue to partronize). I primarily own Smith&Wesson, and I'm not a die-hard Ford or Chevy guy either. Just Smith&Wesson.
