Really upset with S&W Quality Control and Customer Service!

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I've never heard of NY registering a gun as new or as used. :confused:I've bought both new and used guns, the county clerk doesn't care one bit whether they've been owned before or brand new, all they require is a Bill of Sale. No one checks to see if it's new or used.

L13,
The only reason I can think of why they ask that is in NY when you buy a new gun it has to be shipped with a spent cartridge. We have the stupid gun "finger printing" law on the books.
 
*** Happy to report this issues has been resolved by another S&W rep. Joe from S&W reached out to me and was pleasant and professional. They are sending me grips at no charge. Night and day experience from my original phone call.
 
I bought some Hogue grips so I can go shooting on Saturday so hopefully I will be able to give a good rage report on Monday.
 
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